Approved Pro
IMPEL Services
Stereo and Home Theater System Service, TV Sales, Home Automation Service,
About us
Hi. IMPEL Services provides an array of options for installation/design/sales of Home Theaters or just about anything for your home that is Audio/Video related. Primarily I sell & install Flat Screens TVs on the wall as well as Surround Sound Systems, Projectors & Screens, even universal remotes to control all the electronics in the home. Competitive pricing is offered for all the electronics & equipment you need to purchase from IMPEL. Buy through IMPEL Services and save money on your equipment and take the easy way to combine the right equipment together. Service is a huge focus for you getting what you want, the way you want it. Trust your services to be taken care of with IMPEL Services.
Business highlights
Eco Friendly
Family owned & operated
Emergency services offered
LGBTQ+ Friendly
24 years of experience
Services we offer
Sales of electronic equipment including TVs & Projectors. Home Theater design & installation, Flat Screen TV installation, Projector Installation, Whole House Audio & Wireless Control of Music, Directv setup, Plasma, LCD, LED , OLED installation, wall mount televisions, & surround sound installation. Electronic Device installation. Program Universal remote controls. Sales, service, warranties, information. Guaranteed. TV over your Fireplace install. Whole house distribution of Audio & Video.
Services we don't offer
Not a plumber. Not a landscaper. Not a roofer. But I do have contractor friends that do this stuff when related to my theater installation for you.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- American Express
- PayPal
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 71
Assorted photos uploaded by IMPEL Services
Reviews
5.0212 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 97% | ||
| 2% | ||
| 1% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 212 reviews
Amy T.
Aug 2022
TV Service - Cable, Ceramic Tile Service
Randy is awesome! He is prompt, professional, and very knowledgeable. I contracted with Impel Services in April to have a 65” tv installed in my living room. Randy did a excellent job. There was no question when I needed a 55” tv installed in my bedroom. I reached out to Impel Services again. I was able to secure an appointment quickly and have my tv installed in a matter of days. Randy did a great job again! I highly recommend.
Kacey X.
Apr 2022
Stereo and Home Theater System Service, TV Service - Cable
Service was great!!
Colby S.
Jul 2021
Stereo and Home Theater System Service
Very professional and skilled.
Ryan B.
Feb 2021
TV Service - Cable
Coaxial Cable installation
Michael W.
Feb 2021
Stereo and Home Theater System Service, Internet Service + 1 more
Great across all fronts.
David L.
Sep 2020
Uncategorized Services, TV Repair
Randy was great! He was highly communicative while we were scheduling everything. He was timely, friendly, and took care of everything quickly and professionally. Everything was reasonably priced, and Randy stayed to make sure everything was working properly and answer all of my questions. I'd highly recommend him, and I'll certainly hire him again when we have any other needs with a home install.
Robert S.
Nov 2019
TV Antenna Equipment Service
Great job, would recommend using Impel in the future.
Hal E.
Jul 2019
Stereo and Home Theater System Service
I've put off for years connecting outside speakers to my sound system. I wanted to stream my music from SiriusXM, Pandora and other services when enjoying my deck. Bluetooth speakers just weren't cutting it due to poor quality , bad connections and batteries failing during use. Randy offered a free consultation. I scheduled an appointment and he came, looked over my system and within an hour I had outdoor speakers which were switchable from my receiver and he checked out the rest of my surround sound connections. I've put off for years connecting outside speakers to my sound system. I wanted to stream my music from SiriusXM, Pandora and other services when enjoying my deck. Bluetooth speakers just weren't cutting it due to poor quality , bad connections and batteries failing during use. I'm so glad I contacted him.
Ben O.
Feb 2019
Stereo and Home Theater System Service
Randy is a professional with excellent customer service and experience. While not the cheapest overall the money I paid was well worth it. I needed to have some Cat 6 Ethernet cables installed, Wireless Access Points, speakers, and speaker wires installed in my home. The job was done well and overall quality was excellent. Finding good help these days is very hard. He showed up on time and got the job done right. When it comes to running cables if you don't get the right person you will end up with unnecessary holes in your walls to deal with. Not with Randy! I will hire again without hesitation.
Bob M.
Dec 2018
Stereo and Home Theater System Service, TV Service - Cable
Very professional right tools answered all questions. Reasonable charges
Response from IMPEL Services
"Thank you very much. It was my pleasure to come get the work done for you. Enjoy!!"
Robbie K.
Nov 2018
Stereo and Home Theater System Service, TV Service - Cable
My technician was great. He answered the phone on a Sunday (which totally surprised me) and listened carefully to what I needed to have done. He set up an appointment promptly and showed up on time. He looked at what I needed and gave me three different options in three different price ranges. He completed the work and cleaned up nicely. I was very pleased with his service.
Response from IMPEL Services
"Thank you very much! I do my best to give each client what they want. I listen carefully to what they are after so I can provide the proper work and make sure each client is fully satisfied. Thanks!"
Rachel M.
Aug 2018
Stereo and Home Theater System Service, Electrical + 2 more
Randy is professional and reliable. He stands behind his work and does a great job! He is very accommodating and worked with my schedule; and efficiently completed everything. Randy is very knowledgeable and was able to offer suggestions and multiple options. He has an eye for detail and truly cares about his customers. He went above and beyond and I highly recommend him for all your home theater needs!
Response from IMPEL Services
"Thank you! It is my pleasure to do the job right the first time. Careful attention to detail is important to me. My clients are #1. Thank you very much!"
David W.
May 2018
Stereo and Home Theater System Service
I would hire Randy again and highly recommend his services. He was professional, helpful, responsive and skilled. I am very pleased with the installation.
Response from IMPEL Services
"Thank you so much! Doing my best on every job is the only way to work. You deserve the job done well and to be satisfied with the outcome. Good old fashioned customer service and attention to detail is how I live. Thank you!"
Dan Z.
Feb 2018
TV Sales, Uncategorized Services + 1 more
Great. Randy was fast, polite, listened to my needs and wants and came up with a plan to take care of that. Quick to reply to email as well as confirm appointments.
Response from IMPEL Services
"Wonderful! It is a pleasure to take the time for my clients to improve/upgrade their homes & businesses so that they may enjoy better ways of delight through their electronics. Thank you!"
Julie P.
Feb 2018
Stereo and Home Theater System Service
He was extremely professional, showed up on time, and completed all the work in the time frame he originally said it would take. I will use him for future installs in my home and refer him to my friends and family.
Response from IMPEL Services
"Doing the best job possible is the only way to work. Loving this line of work I am in is a great pleasure for me. So happy I could make you happy. Thank you so much!"
Tonia L.
Jan 2018
Stereo and Home Theater System Service
Very professional, friendly and knowledgeable. Gave great advice for future projects.
Response from IMPEL Services
"Planning a project takes a level of attention and decisions that are needed for success. Careful thought goes into every installation I perform, especially when it comes to choosing the correct equipment to work with other pieces of equipment. Thank you very much for having me over, I look forward to the next installation!"
Carol B.
Nov 2017
TV Service - Cable
Third time I used IMPEL for TV set up/cabling. One job was a project to find a bad TV splitter behind wall. Easy to set up an appointment, usually within a few days from call. He arrives on time, checks out the issues and goes right to work. This company is top notch.
Casey H.
Nov 2017
Stereo and Home Theater System Service
Excellent. We highly recommend Randy.
Response from IMPEL Services
"Thank you very much! I appreciate the business and your great review. I’m sure you are enjoying listening to music throughout your house and up on the deck."
Kenneth W.
Nov 2017
Stereo and Home Theater System Service
Randy was on time for our appointment and reinstalled a new Pioneer receiver to my existing home entertainment system. The old integra receiver that we had was done and needed replacing. During the installation randy cleaned up and refreshed the entire setup. He reconnected the Apple TV, Fire TV, and the DVR/VHS combo. Additionally while he was here he installed two speakers ( that we had from and old set up) to our back wall to make the Surround sound system complete. He had to get acces to the attic an run new wire from one side of the house to the other. The room for the surround sound has very large Vaulted ceilings , at its peak nearly 25 feet. Originally, I thought the process would be to hatful and costly to be worth it. However Randy was sure he could complete the job affordablly. At the conclusion of the the entire process Randy explained how everything worked and made sure I was comfortable with the system before you left. I will continue to count on his services in the future. If you are reading this review no looking for the services Randy provides do not hesitate to give him a call. Just hard to believe he could provide all the services and the equipment that he did for the prices that he charged. Next project with Randy will be to refresh the entire Wi-Fi boosting system in our house.
Response from IMPEL Services
"Thank you very much! Some installations have easy wiring, some have more complex wiring. In either event I do the best job I can at the most affordable price possible. I have learned a lot over the years. I use all the tips and tricks at my disposal to complete the best installation for each client. Thanks again!"
Kandyce S.
Sep 2017
Stereo and Home Theater System Service, Satellite TV Equipment Service
Went very well, have used this company several times. Highly recommend Randy.
Response from IMPEL Services
"It is great to be hired repeatedly by the same clients. Thank you so much for your thoughtfulness. I am glad to come back and upgrade items and install new things."
David B.
Aug 2017
Stereo and Home Theater System Service
I worked with Randall over the course of several weeks to define the sort of components I wanted for my system. We exchanged emails, pictures of my space, and measurements. Randall gave me several recommendations for each of the components that I wanted, gave the the pertinent details about the components (comparisons, etc.), and when I finally decided on the components, he came out and did the installation. Randall was a pleasure to work with. He is knowledgeable and friendly, and really listened to what I wanted. The installation went very smoothly, and everything worked perfectly. Randall even provided a way to hook up the Fire TV that hadn't arrived from Amazon when the installation took place. The entire experience was excellent. And, if I have the need, I look forward to working with Randall and IMPEL Services again in the future.
Response from IMPEL Services
"Thank you so much for having me over to complete the work for you. It was my pleasure to recommend the right combinations of equipment to make your system work the way you wanted it to. So glad you gave me the opportunity to save you money on the equipment by purchasing through me. I know you love your new system and I loved putting it all together for you. Your new Home Theater looks and sound great!"
Nancy M.
Mar 2017
Stereo and Home Theater System Service
Very well. Randy was very professional and patient in explaining how to operate my equipment. He was available by telephone after the service was provided to answer any questions I had. Would definitely use him again and recommend him highly.
Response from IMPEL Services
"Thank you very much for the review. I appreciate the business and am glad I could get your system connected and working for you. Have a great day!"
Lourdes W.
Feb 2017
Stereo and Home Theater System Service
Very well. Awaiting for equipment
Response from IMPEL Services
"Thank you for having me be the one you picked to install your custom Home Theater. It was my pleasure to deliver and install your projector/screen/stereo/speakers and other accessories along with your Universal Remote Control to make life easier. Enjoy and thanks again!!"
Daniel M.
Feb 2017
Stereo and Home Theater System Service
Randy was easy to work with and did very high quality work. Quick and efficient. He ran HDMI cables and other cables into the wall after mounting the TV. He fished the wires down the wall and out by a rack of components. Looks great, and it is now a very clean setup. Would definitely use again.
Response from IMPEL Services
"Thank you very much! I love doing great work and take pride in it. I am glad you appreciate it as well. You are awesome!"
Rob B.
Oct 2016
Stereo and Home Theater System Service
He was awesome to work with. He quickly figured out my problem and was able to get it resolved in no time
Response from IMPEL Services
"Always a pleasure for me to provide my skills and knowledge to get the job done right and efficiently. Thank you so much. You are great!"
Licensing
Insured
Licensed*
Trade License Number
10176850
Trade License Locale
East Coast
Trade License Authority
State of Maryland
Trade License Expiration
12/30/2016
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
IMPEL Services is currently rated 5.0 overall out of 5.
Monday: 8:00 AM - 9:00 PM
Tuesday: 8:00 AM - 9:00 PM
Wednesday: 8:00 AM - 9:00 PM
Thursday: 8:00 AM - 9:00 PM
Friday: 8:00 AM - 9:00 PM
Saturday: 8:00 AM - 9:00 PM
Sunday: 9:00 AM - 3:00 PM
IMPEL Services accepts the following forms of payment: American Express, PayPal, Financing Available, Check, Visa, Discover, MasterCard
Yes, IMPEL Services offers free project estimates.
Yes, IMPEL Services offers eco-friendly accreditations.
No, IMPEL Services does not offer a senior discount.
Yes, IMPEL Services offers emergency services.
Yes, IMPEL Services offers warranties.
IMPEL Services offers the following services: Sales of electronic equipment including TVs & Projectors. Home Theater design & installation, Flat Screen TV installation, Projector Installation, Whole House Audio & Wireless Control of Music, Directv setup, Plasma, LCD, LED , OLED installation, wall mount televisions, & surround sound installation. Electronic Device installation. Program Universal remote controls. Sales, service, warranties, information. Guaranteed. TV over your Fireplace install. Whole house distribution of Audio & Video.
Not a plumber.
Not a landscaper.
Not a roofer.
But I do have contractor friends that do this stuff when related to my theater installation for you.