Ambient Bamboo Floors Inc
About us
Ambient Bamboo Floors is your local source of high quality bamboo & eucalyptus hardwood flooring at the best value! Come visit our friendly staff and see over 30 styles of bamboo flooring in all colors and sizes at our showroom in Jessup, MD right off of I-95 between Washington DC and Baltimore, MD. We stock over 100,000 square feet of bamboo flooring right here in our Jessup facility, and we offer blockbuster deals and factory direct pricing every day. We are proud to have an A+ rating with the Better Business Bureau. Additional DBA - Ambient Bamboo Products Inc.
Business highlights
20 years of experience
Services we offer
Bamboo., Flooring Sales & Installation
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.024 Reviews
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Showing 1-24 of 24 reviews
Gisile G.
Sep 2017
Great working with a company who has staff that know their product. So great to pick up samples, or just buy a box of wood to bring home and lay out. Very helpful, always willing to answer questions and work with contractors, most of whom are not familiar with installing such a dense wood. Floors look great.
Camille H.
Oct 2015
They were extremely helpful in answering all of my questions and responding to my cocnerns. Ordering and obtaining my flooring was super easy. The flooring looks great after installation. No complaints. An excellent flooring company to work with. Their prices are reasonable for the quality of their product.
Response from Ambient Bamboo Floors Inc
"Hi [Member name removed]! It was a pleasure meeting you. It's working with positive people like yourself that make our business meaningful. Thank you so much for the feedback, we hope you enjoy your new floor for years to come! The Ambient Team"
Stephanie K.
Jun 2014
I really like the flooring. They worked quickly and they were very responsive. The work was done without any issues. I plan on using them in the future.
Response from Ambient Bamboo Floors Inc
"Hi [member name removed], Happy to hear you love your floors. It's always nice to hear from satisfied customers! - The Ambient Team"
Pamela F.
Apr 2014
We got an incredible deal on flooring (about 1/3 the price of another store). My husband installed the flooring and everything looks amazing. We could have gotten the floor installed, but we were able to do it.
We will recommend Ambient Bamboo to anyone looking for beautiful flooring.
We will recommend Ambient Bamboo to anyone looking for beautiful flooring.
Robyn B.
Mar 2014
It was all done online and we got it delivered. It was fine. We e-mailed them back and forth and they were very helpful over the phone. It was prompt delivery. The price was very good.
Daniel B.
Sep 2013
Ambient recommended a company that Used for the installation. Could not be happier as these floors exceeded my expectation! Just gorgeous. Staff at Ambient were outstanding as well.
Dan C.
Aug 2013
They are wonderful. They answered all my questions, the product was top drawer and their delivery was timely. I ordered from the on-line and you couldn't have asked for a more cooperative corporation. They were very helpful and the product arrived in a timely fashion and all that and was reasonably priced. I would recommend them to anybody. My experience was very good.
Jeff H.
Aug 2013
We highly recommend them. We think that their product was superior. We're very happy that we used them. They were very pricey but it was fair compared to the market. One of the boxes was damaged in the shipment and they sent us a replacement very quickly and free of charge. They're actually really good to work with. We actually have future plans and we will be going back to them.
Jerry K.
Aug 2013
The experience was great. We didn't really have any bad experiences, they were all good. They were very receptive to any questions that we had. I remember they were very helpful in helping us pick out what we wanted and showing us all of the selections that they had. They helped us figure out how much we really did need. We did get some extra and we were able to take it back. That was positive. We didn't get stuck with some extra flooring that we didn't really need. I would recommend them to anybody. We didn't really compare the price to anybody else and I know that bamboo isn't necessarily cheap but it didn't turn us off. I figure you get what you pay for. We bought it there and then my husband had someone else help him install it, they didn't install it so I have no comment on the punctuality.
Margaret U.
Aug 2013
They're really good! I like the quality of products, service and shipping. I'm just very impressed by them. They were far superior in their quality. Also, they're very competitive in their price. From what your paying, you get a very high quality product.
Jeff F.
Aug 2013
I think I ordered 5 or 6 of them. I called them and ordered them after seeing them online and they shipped them to me. They had what I was looking for. Everything went fine as far as the shipment went.
CAROL S.
Aug 2013
Ambient Bamboo Floors Inc were very friendly and helpful.
Chris G.
Aug 2013
We're still in the process but we order the the floor for the moment. Everything is great. They're just very helpful and have a great service.
Sharon B.
Aug 2013
We ordered the floors from them online and the quality of the floors were great and fantastic. We have bamboo floors that we bought from them in 2007 and we just purchased additional ones for another room. They gave us an estimated date and that was when they arrived to deliver the floors. We bought twice from them already and we definitely will again.
Louis S.
Aug 2013
It went very well. The product was exactly as described and it was a very fair price. Also, the shipping was very fast.
Susan P.
Aug 2013
They were excellent, I got a good price from them, they were helpful on phone, the delivery was fine, and I had researched a whole lot of bamboo places, I chose them because they were closer to us. I chose the strand woven bamboo flooring, and I had an excellent installer, and I am looking at my floor, and it is beautiful. The price was very reasonable. I felt like I could trust them, the customer service people were very polite and helpful, and I felt very comfortable, that they would ship me a proper product, and that I would not have to worry about it. I had researched them after I had chosen them as a possibility.
Devi S.
Aug 2013
They're awesome. Their prices were reasonable compared to other companies I had looked into. The products are probably something that I'll ever use in my life. The salespeople I dealt with were fantastic. Anytime I send them an e-mail, I get a reply back from them. They were willing to deliver to wherever I needed it delivered. Everything was on time. The product is as awesome as one would think. They even do a photo contest for people that have installed their floors. If you win the contest, they send you an American Express gift card which is kinda cool.
Linda C.
Aug 2013
The people are very nice and knowledgeable. The floor is nice, but it scratches a little bit easy. I am also wondering how the humidity is going to affect them.
Update 8/9/2013. The people at Ambient floor are great! After reading my review they contacted me explaining to me that the scratches I am seeing are just surface level scratches that are exposing the layer of aluminum oxide to the air. They are sending me a bottle of floor cleaner and an almond stick to make the scratches transparent...This is a great company to deal with.
Update 8/9/2013. The people at Ambient floor are great! After reading my review they contacted me explaining to me that the scratches I am seeing are just surface level scratches that are exposing the layer of aluminum oxide to the air. They are sending me a bottle of floor cleaner and an almond stick to make the scratches transparent...This is a great company to deal with.
Response from Ambient Bamboo Floors Inc
"Thank you for your positive review! We are sorry to hear that you have had some scratches. With the high density of the bamboo you purchased, these are most likely just surface level scratches in the finish coating which are very easy to remove. We would like to send you a free scratch remover as well as a free bottle of our Ambient Hardwood floor cleaner concentrate to keep your floor looking great."
Alexandra A.
Aug 2013
The job went good and they did really well. Some of the stuff was broken during shipping and they replaced it free. It is great. The bamboo is really hard, harder than wood, and it is holding up really well.
Michelle D.
May 2013
Their customer service was very nice and they talked us through the ordering process. The product also looks beautiful. The price was a little high but they were one of the few who offered what we were looking for. They were very professional and we were happy with them.
Response from Ambient Bamboo Floors Inc
"I'm glad to hear that you are satisfied with your stair treads. I hope that they are still looking as good as the day you had them installed. If you ever need anything, free to call us anytime at 866.710.7070!"
Brad C.
May 2013
They were good. They were very friendly and I would rate them very highly.
Response from Ambient Bamboo Floors Inc
"Thank you for your business! You have quite a bit of flooring to maintain now, so let us know if you need any floor cleaner or maintenance items to keep it looking like the day you installed it."
CHARLES B.
May 2013
They were great. The materials have been awesome. They have great customer service and helped us through working on the room. They really helped on around the the fireplace and different moldings we could use. I was very happy with them.bamboo flooring
Response from Ambient Bamboo Floors Inc
"Thank you for the glowing review! We were happy to take care of your needs then and we are still here if you need anything. We have all of the supplies to keep your flooring looking as good as the day it was installed."
Andrew A.
May 2013
The service turned out well. We have been happy with the product and it has held up well.
Response from Ambient Bamboo Floors Inc
"Thank you for your purchase of Dark Strand Woven Natural bamboo flooring! I'm glad we were able to resolve all of you installation issues and make sure your were pleased with our products and service."
David A.
May 2013
The service turned out just fine. They were prompt on the delivery and the price was reasonable. I had shipped back some of the extra that I did not use. The freight company destroyed all of the flooring and Ambient was really great about helping me file a claim to get my money back from the freight company.
Response from Ambient Bamboo Floors Inc
"I'm happy to hear you were pleased with our business. And thank you for being understanding during the damaged freight process. We do everything we can to prevent these kinds of things, but they do occur. Let us know if you need any replacement flooring or moldings."
Licensing
State Contractor License Requirements
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FAQ
Ambient Bamboo Floors Inc is currently rated 5.0 overall out of 5.
Ambient Bamboo Floors Inc accepts the following forms of payment: CreditCard
Yes, Ambient Bamboo Floors Inc offers free project estimates.
No, Ambient Bamboo Floors Inc does not offer eco-friendly accreditations.
No, Ambient Bamboo Floors Inc does not offer a senior discount.
No, Ambient Bamboo Floors Inc does not offer emergency services.
No, Ambient Bamboo Floors Inc does not offer warranties.