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First Response Heating and Cooling

Generator - Install, Electrical Baseboard or Wall Heater - Repair, Central A/C - Install,

About us

First Response Heating And Cooling Provides HVAC Services To Harford, Baltimore, And Cecil Counties In Maryland, As Well As York, PA. We Service All Major Brands Of Forced Air HVAC Systems And We Always Service What We Sell.

Business highlights

Emergency services offered
47 years of experience

Services we offer

We install, including: Gas Furnaces Geothermal Heat Pumps Heat Pumps Air Conditioners Air Quality Systems Media and Electronic Filtration Systems Duct Systems, maintain and repair residential and commercial heating and cooling systems

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.610 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
0%
2
0%
1
10%
Showing 1-10 of 10 reviews
Thomas S.
Oct 2015
5.0
Yes, I recommend this pro
$30
The service tech - Cam - was helpful and answered all questions regarding unit and problem. It took about 20 minutes to repair.

Thomas S.
Aug 2015
5.0
Yes, I recommend this pro
$230
Arrived onetime. Provided additional info on maintenance of condenser unit.

DEBORAH S.
May 2015
5.0
Yes, I recommend this pro
$130
No problem.

R. B.
Jul 2013
1.0
$25,000
From the onset of the installation approximately October 2012 there were concerns the systems were installed correctly.  C & D Sheet Metal responded on 3 occsions but no specific resolution or results.  March 2013 C & D was contact again to preform the maintenance check as per the warranties for the systems.  After repeated calls, over (20) to C & D to honor their contract and warranty agreements we were forced to go to the distributor for the systems, Thomas Summerville and the Johnson Controls the manufacture of the systems.
We have hit a wall with C & D Sheet Metal, Inc,  to date we have not received a return call to our installation questions, routine maintenance questions or basic service questions.  Thomas Summerville the distributor has returned calls to us but state they have no control over C & D Sheet Metal, Inc. and have no role in this matter.  Johnson Controls the manufacturer has returned calls but they too have no role in this matter.  In short, the manufacturer to the distributor to the installation company are all passing the buck back and forth while we continue unsure of the installation, no answers to when our warrant period begins or ends.  The only advise given was find yourself another air conditioning company to service your systems.  To say the least I strongly suggest you do not write a check for any equipment, installation or services until you are 100 percent satisfied and you understand your service agreements and warranty periods.  
We are in continued discussions with Thomas Summerville and Johnson Controls to resolve this matter.  



MICHAEL K.
Aug 2008
5.0
Yes, I recommend this pro
$25
See above.

MICHAEL K.
Jul 2006
5.0
Yes, I recommend this pro
$200
Timely service, price as agreed, clean, courteous personnel.

DIANA G.
Nov 2005
5.0
Yes, I recommend this pro
$135
THE TECHNICIAN WAS VERY NICE AND KNOWLEDGEABLE. HE WENT INTO THE ATTIC AND WORKED ON THE UNIT FOR A WHILE. HE SUGGESTED PLACING THE UNIT IN A DIFFERENT LOCATION WHEN REPLACEMENT TIME COMES.

Homeowner
Jun 2005
5.0
Yes, I recommend this pro
$125
THE C & D TECHNICIAN WAS VERY HELPFUL. HE SUGGESTED WE REPLACE OUR MONTHLY MAINTENANCE FILTERS WITH A SEMI-ANNUAL TYPE OF FILTER, ESPECIALLY SINCE THE UNIT IS LOCATED IN THE ATTIC AND IS HARD TO ACCESS.

DIANA G.
Apr 2005
5.0
Yes, I recommend this pro
$150
MIKE DUDONIS WAS THE TECHNICIAN. HE WAS EXCELLENT! HE STARTED BY FIXING THE LIGHT IN THE ATTIC. HE REPAIRED THE HEATING SYSTEM PROMPTLY AND WITHOUT MUCH PROBLEM. HE WAS VERY KNOWLEDGEABLE, AND SUGGESTED THAT WE HAVE IT SERVICED EVERY 6 MONTHS, GIVEN ITS LOCATION IN THE ATTIC.

GORDON M.
Mar 2005
5.0
Yes, I recommend this pro
$200
THE SERVICE CONTRACT IS $200 A YEAR. THE COMPANY SENDS SOMEONE OUT TWO TIMES PER YEAR TO SERVICE MY HEATING/COOLING UNIT. THEY ALWAYS CALL AHEAD TO SET UP AN APPOINTMENT AND SHOW UP ON TIME. SERVICE IS GREAT.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

First Response Heating and Cooling is currently rated 4.6 overall out of 5.

First Response Heating and Cooling accepts the following forms of payment: CreditCard

Yes, First Response Heating and Cooling offers free project estimates.

No, First Response Heating and Cooling does not offer eco-friendly accreditations.

No, First Response Heating and Cooling does not offer a senior discount.

Yes, First Response Heating and Cooling offers emergency services.

No, First Response Heating and Cooling does not offer warranties.