Wilcox Electric LLC

I called to get and estimate and find out if it was possible to have the wiring that would support a new, more powerful, stackable washer and dryer. After speaking to Mr.Wilcox on the phone, he came over that day to see whether it would require rewiring and to give me an estimate on the work that needed to be done. He was great. He climbed around in the small area where the original washer/dryer was to test the voltage in the socket, checked the breaker area to see what was there, tested the weight of the electrical wiring that was already there, and assured me that the more expensive and invasive rewiring was not necessary, and all I needed was a more powerful breaker. We scheduled that for the end of the week to accommodate my schedule. The worker arrived early after calling to see if it was OK. The installation took minutes and everything was great. I only wish everything else about replacing the washer/dryer was as easy as this!

Ray was the actual electrician that I worked with to fix the problem. He arrived a little late due to morning traffic, which I completely expected. However, he called while sitting in traffic to let me know this, which I was pleasantly surprised by. Ray did the work quickly and was very personable. I would recommend him by name to anyone.

The two technicians who came out were prompt and very professional. They answered all of my questions and offered advise. My final product was exactly what I wanted. The price was lower than other quotes I received. I would definitely use Wilcox Electric again and I highly recommend them. My only concern is that I tend to rely primarily on email at work and it was difficult setting up an appointment via email, but if you have access to a phone at work there should not be any difficulty.

I am very satisfied with ther service. It took them about 30 minutes to hang each light and everthing has been working great since then. The electician was running late for the appointment due to some complications at a previous job, but the dispatcher called me ahead of time to let me know, so there was minimal disruption to my schedule. The electrician showed up only a few minutes after the appointment window so it was not an issue for me.

The work was performed quickly with no problems. Juan and his helper arrived about 20 minutes late, but he called me EXACTLY at the appointment time to tell me he was caught in traffic. He started to clean up the tiny bit of dust his work had created but I told him not to bother. Both men were professional and very courteous. Price was reasonable (I think)

At one time, they were very close to where we lived and we?d heard about them, and that is why we went to them. They responded quickly and gave us some estimates, and lived up to it. They did the work properly.

Our attic fan was making a horrible grinding noise around midnight. The next morning, I called Wilcox and a team was able to make it to my house within the hour (I got lucky with a cancellation). The two-person team checked it out, and as I suspected, the motor was dead. The guys let me know the situation, and they also suggested a replacement based on some models I pulled up on my laptop computer. They surprised me by charging half of what I expected to pay (I was quoted an hourly rate on the phone) so that was nice. I scheduled another visit to replace it, but that had to be moved because of an emergency. I was able to get the replacement done within a day or two, so it wasn't a big deal.

It went well - the installation was straightforward, however, the planning and issue were complex and resolved well.

The technician did a good job of isolating the problem as related to my hot water heater. He told me that it was the water heater that was causing the electric meter to spin around so fast. After checking the hot water heater (I do not know exactly what he did) , he told me that he saw no reason why the water heater would cause the meter to be so active. As he was leaving, he told me that I would soon receive a formal report from the company. After waiting several days, I called to check on the status of the report. My sense was that it was not being processed. Nevertheless, I was told it would be emailed to me immediately. However, that didn't happen. I then called back the following day to convey that the report had not arrived, and was then told that it would be emailed to me within the hour. I did not receive it until several hours later. Upon reviewing the report, I noticed that it seemed to indicate that there was something wrong with the electrical system in my house. Since this did not comport with what the technician had told me, I called the company again seeking clarification. I was told that there was a mistake and that a corrected report would be provided. I received the corrected report soon thereafter. I then contacted PEPCO to discuss my billing concerns. I told them that an electrician had advised me that the meter was malfunctioning. The PEPCO representative then began to ask me technical questions about what the electrician did when he checked the hot water heater. I was unable to answer the questions from the limited information contained in Wilcox's report. So I called the company seeking more details regarding the technician's assessment of my hot water heater. I was given the phone number of the technician to contact him directly. I called and left a message. But my call was never returned. After about a week, I sent an email to the company asking for assistance in obtaining the information that would enable me to answer PEPCO's questions regarding the his assessment of my hot water heater. It has been more than almost 2 weeks since my email and I still have not heard from anyone. I am no longer interested in following up with this company.

Their work was excellent and they did a great job. They had a senior discount as well. They were a few minutes late but they called and let me know, which was very nice.

The two electricians were here twice. In the first visit he found additional problems with the wiring the house, including hot wires and wires that were not grounded. I have full confidence that the electrician was honest and we did in fact need the additional work he recommended. The electrician seemed very knowledgeable and was professional. The actually price ended up being more than the estimated price, because of the additional work needed. The light dimming switches work great. The first visit the electrician arrived on time. The second visit he was running 1 1/2 hour late. After 30 min. I called the company, and was told that they had an early morning meeting that was running over time and it would be another 30 min. before I should expect electrician. About 45 min. later the electrician called and told me he had problems with his truck.

I found that they were very professional. They were very knowledgeable with what they were doing. I found them reasonable.

While doing some "DIY" work around the house over the weekend, I drilled through the wall and hit an electrical line. When the drill bit hit the line, it popped the breaker for the circuit - leaving my basement without any ceiling lights. Knowing my limits, I did not try to fix the problem myself, but looked on Angie's List for an electrician. Wilcox had a great rating and from the reviews and their own website, it looked that they did a lot of work in old Capitol Hill homes like mine. So, I called them at 8am on Monday morning. The scheduler was very professional, reading back all the information I supplied to insure accuracy. She said than an electrician would be at the house at 2pm that day. I was pleasantly surprised by the quick response time. Fifteen minutes later, I got another call from Wilcox, say that an electrician could be at the house in an hour. That was even better, and Juan (& his assistant) arrived right on time at 9:15. Juan was very helpful and described all the options, recommending the least complicated and least expensive solution. Once they started work, they discovered that the problem was slightly more complicated than it had appeared. Juan explained the situation and asked for my approval to proceed, which I gave. They finished up a few minutes after 10:15, and wrote up a very clear invoice with a charge for one hour's work and materials. I am very happy with the work Wilcox Electric performed - the positive Angie's List reviews were very accurate. I will definitely call them again and recommend them to my neighbors.

Everything went well. We ended up paying more than the estimate but this was due to an inspection fee and we were advised of this up front so i'm marking it right on.

From estimate to finished work the experience was excellent. Juan Carlos and Steve were professional, polite, friendly. Did a great job installing fixture, showing me how to change bulbs, left the house immaculate.

I would like to sing their praises because they fixed the unfixable outlet that hasn't been able to be repaired since 1941. Steve Wilcox fixed it while he was there to give me an estimate for another service. I'm so happy that it is fixed. His assistant put a new plate on the outlet and he was very patient with me. I would recommend them to anyone. He is a truly decent and pleasant man and he is very knowledgeable.

Arrived quickly and on time. Found that less switches needed fixing than previous electrician had thought, saving us money. Knowledgeable and friendly.

We had some unsafe wiring in an attic that we were alerted to by another electrician but unfortunately the price tag of roughly $2000 was too much for us to manage at the time. We decided to get another set of estimates and called Wilcox based on the great feedback. We weren't disappointed! He was great. An easy communicator - very fair and worked with us on pricing that we thought was manageable. We agreed to one day of labor with the hope that it would be enough to get the safety problems resolved. The workers were prompt - funny - tidy and nice to work with. They got the job done in less than a day and we were happy with the price and the job they did. We would happily hire them again!

Overall, the electrician did all the work requested well. However, he caused periphery damage along the way. In the bathroom, he cracked the plaster very badly around the outlet. He also made the hole larger around the cable outlet in the living room and he bent one of the screw holes so that the wall plate can't be screwed in. Finally, he marked up the ceiling with his electric screw driver when he replaced one of the light fixtures. He did a good job of hiding the hole (behind trim) he had to make in the basement ceiling to pull up the TV cable, but tried to leave without putting the trim back. I was very disappointed with all the damage that was left for me to repair. I'd used Wilcox before and I was impressed with their service and price, but this time, I was more disappointed with all the damage and the price was higher than I expected.

Easy. Tech came, fixed the problem (caused by downed wires which had pulled the wires away from the house), gave an invoice, that's it.

The contractors arrived within the 2 hour window that we scheduled. --I wanted to have a thorough inspection of the wiring in the attic as well as get my attic fan hooked up. It only took about 15 minutes to run the 7' wire from the fan to the junction box. The senior electrician pointed out an open junction box visible on the rafters and recommended getting a cover for the box - but he didn't look around any more than that. He said he would charge me another hour of labor to do a thorough inspection. I feel that he could have done an inspection while his partner hooked up the fan. After all they were charging me for an hour with two electricians. The attic is unfinished with a 7 foot peak - so there is enough headroom. All the wiring is exposed so you can see the wiring and boxes without opening up any drywall or anything like that. I felt like my request for an inspection was putting him out or inconveniencing him in some way. ---Another disappointment was a little miscommunication with the scheduler, who was really good when it came to scheduling the day and time - no complaints, but I asked her if the electricians could actually install an exhaust fan in the bathroom and run the vent out through the attic, and she said they could. The electricians that came said they didn't do any installation which was a bit of a let-down from what I understood from my conversation with the scheduler. So maybe I wasn't clear but I also think she wasn't clear that they don't cut holes in drywall or do any carpentry. Most electricians don't do that but I was under the impression that the electricians I was hiring did...

The electrician came punctually and executed the work in a competent manner.

The estimator and the workmen were on-time and very professional. All work was done as requested. I added some things not on the original estimate and deleted others. The electrician adjusted the price and I ended up paying less than the original estimate. I was extremely impressed and pleased and I would recommend them to anyone.

It went great. They showed up on time, did the work in only a few hours. I was even comfortable enough to leave the house while they were working.

I had a wonderful experience with Wilcox. I found them on Angieslist and called them when one of my breakers would not flip back and there was a slight smell of smoke. I was not a customer of theirs, but they came over within the hour and worked until 9pm to fix the problem and make sure that everything was safe. Basically, the wires had burned quite a bit and Steve, the owner, didn't feel right about leaving until all of the wire had been replaced. They were really nice, very clean and professional. They wasted no time, they explained everything ahead of time and despite having to cut through the dry wall, they were very careful about where they cut and how much they cut, making repairs very easy. They came again another day for non-emergency stuff and did another fabulous job. I will use them again.