This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved Pro
American Professional Chimney & Masonry
Chimney or Fireplace Service, Brick or Stone Fireplace Installation, Brick or Stone Fireplace Repair,
This pro has maintained an average of 4.5+ star throughout their time with Angi.
About us
Multiple Super Service Award winner. We clean, Inspect, repair, install & reline chimneys, wood & gas stoves, fireplaces, sidewalks, driveways & do historic tuck pointing. Owner, Dave Myers, is the area's most experienced chimney diagnostician (since 1973). We have an A-Plus BBB rating & emphasize customer service excellence in every aspect of our business. What differentiates us from other companies is that we provide a thorough analysis and estimate for any necessary repairs, without any pressure or emphasis on sales. We are happy to prioritize any repairs that may be needed so that customer's can budget accordingly. Phone - 301-699-6050. Evening hours available but dependent on demand, requirements and availability of personnel.
Business highlights
Se habla espanol
Emergency services offered
46 years of experience
Services we offer
Chimney Sweep, Cleaning, Relining, Chimney Covers, Air Tight Dampers, Patio, Sidewalk And Driveway Installation, Brick Block, Stone Walls, Walks, Paver Installation, Masonry Repairs, Tuck Pointing, Historic Restoration & Basement Water Proofing Systems.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.82,128 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 11% | ||
| 3% | ||
| 1% | ||
| 1% |
Showing 1826-1850 of 2128 reviews
Elissa L.
Oct 2013
Scheduling arrangements were flexible and easy. Workers came on time, were respectful, did a great and thorough job in a timely manner, cleaned up after themselves.
Response from American Professional Chimney & Masonry
"Thanks for the clear, concise review and all the A's!!! We try so hard to do our best, it's great to be ackmowledged. Dave Myers, owner"
James C.
Oct 2013
very well. They did the work in the time they estimated. The only flaw was the new flue would not open. I had to call them and they had to come back and fix it.
Response from American Professional Chimney & Masonry
"Thanks for the great review and for mentioning the slight flaw and our prompt return to correct the issue. sometimes mistakes occur. That's a fact of life. The willingness to be accountable for those mistakes and promptly correct them is an extremely important component of outstanding customer service, our ultimate goal. Dave Myers, owner"
Susan J.
Oct 2013
Required two days of work and two different crews. Both crews introduced themselves and stated what they would do each day. Very polite. Provided photos of work . Feel chimney much safer.
Response from American Professional Chimney & Masonry
"Thanks so much for the detailed review. Dave Myers, owner"
Zebib A.
Oct 2013
It went well.
Response from American Professional Chimney & Masonry
"Thanks for the excellent review. Dave Myers"
Ben S.
Oct 2013
Work was professional and of highest quality, however, I was billed twice for the work. When I spoke to the company about this, they said that I would have to work it out with Angie's List. This is why I would not use them again despite the professionalism and quality of their field work. They could easily just have written me a check for the double charge and cleared everything up. I still don't know when, or if, I will get my money back.
Response from American Professional Chimney & Masonry
"This review is confusing to me because there is a memo on Catherine's desk to issue you a refund. It seems that we intended to issue it to you directly from the beginning. i am sorry for any miscommunication. Sometimes when cleanings are paid for through Angie's list promotions, Anglie's holds the funds for several weeks so refunds are issued by them. However in this case, you have paid twice so we will issue you a refund today and we will call you today to make sure you are aware of this. thank you for bringing this to our attention. Dave Myers, owner"
Heather M.
Oct 2013
They did a great job. On time and left everything clean after the job was done. Very professional!
Response from American Professional Chimney & Masonry
"I'm glad you were so well pleased! Dave Myers, owner"
Meghan N.
Oct 2013
Steve and his team were extremely thorough and did a great job. Steve stopped by the day before to get another look at the mortar color so that they could be sure to match it in the repairs. Other contractors (with higher estimates) told me that matching wouldn't be possible but Steve matched it to a T. They even took extra time to fill holes in the mortar in the front of the house. I'm so pleased with their work and am glad that I selected them for the job.
Response from American Professional Chimney & Masonry
"Thanks for the straight A review for Steve Rogers and his masonry work. He puts great effort into his projects and is well deserving of your praise. Dave Myers, owner"
Susan R.
Oct 2013
Everything went well. They arrived on time, completed the work promptly and were pleasant to work with.
Response from American Professional Chimney & Masonry
"Thanks for the great review!!! Dave Myers, owner"
Jennifer T.
Oct 2013
The $99 cleaning and inspection was a special through Angie's List. Brian and Brennan were on time, did their work quickly, and were professional and personable. They explained what they were going to do, and, after the inspection, what they'd found and what repairs would need to be made to address the problems. They provided a detailed estimate for the recommended work. They were great representatives of their company; if their estimate is competitive, I would definitely go back to them for any further work. The office was also courteous and helpful.
Response from American Professional Chimney & Masonry
"Thanks for the outstanding review and numerous compliments. I'm sure you will find our prices very reasonable as well. Dave Myers, owner"
Dave A.
Oct 2013
One of the best contractor experiences I have ever had. Their price was very reasonable, the crew finished the job according to schedule, did terrific work, and were respectful of my property. They even came into my house to remove the flue and clean out a large pile of soot that was left by another company's botched cleaning job two weeks prior - and they did this additional work for free. Catherine, the office manager, is superb. Highly recommended!
Response from American Professional Chimney & Masonry
"nd work very hard to accomplish just that!!! Dave Myers, owner"
Matt S.
Oct 2013
Very professional - they were running a few minutes late and called to let me know. They answered all of my questions and seemed to do a very thorough job. They identified several external repairs and provided a quote to remedy those portions they were able to do - I have not yet received competetive quotes (though I will be) so I have no way of knowing if their estimate was reasonable.
Response from American Professional Chimney & Masonry
"Thanks for the straight A review!! I'm sure you will find our prices very reasonable when comparing them to other firms. Feel free to call us even in the unlikely event that this is not the case. We will almost always reduce our cost when that happens and still give you our Super Service winning customer service !! Dave Myers, owner"
Debbie S.
Oct 2013
They were friendly, professional and efficient
Response from American Professional Chimney & Masonry
"Thanks so much for the A review. The $150.00 cap we installed is stainless steel, not aluminum, which could warp or melt in heavy use. The $150.00 covers the cap and the installation and includes a lifetime warranty on both. The price is a little less than our competitors at $179.00 to $219.00 The cement crown installation was also less than our competitors who usually charge $350.00 to $450.00. We usually charge a little more, but and as you mentioned, you saved us a return trip to do the work - so thank you for that!! Dave Myers, owner"
Shirley M.
Oct 2013
They arrive a little late due to traffic but once they were here they went right to work. They explained to me what was going to be done and about how long it would take. They cleaned up after the job was done and again explained to me what was done. The two gentlemen who did the work were very professional and polite. I will use them again if I every need it.
Response from American Professional Chimney & Masonry
"Thanks for the wonderful review. Just to correct a typo - we ground out and tuck pointed mortar joints (plural, there were several) along with the other mentioned work. Thanks again!!! Dave Myers, owner"
Diane L.
Oct 2013
Had a hard time making/confirming appointment and Neil showed up a half hour after scheduled window. Inspection took about 15 minutes.
Response from American Professional Chimney & Masonry
"Neil and I have made great effort since your August inspection (it is October) to not only spend a little more time with our clients during an inspection, but to provide very thorough reports. If you feel you deserve a refund, please call me, personally, at 202-468-5596 and I will provide you with one. Thanks for your comments. It is comments like yours that have assisted us in bettering our basement foundation waterproofing Big Deal service. Dave Myers, owner"
Keith W.
Oct 2013
They came promptly to clean the chimney and to get an estimate on repairing the external chimney (new crown and replace 10-15 bricks. They did a very good job cleaning the chimney and provided the estimate for the external work. They said that someone would be in touch too schedule the repairs, but after about a week, I called them back to schedule. They came a few days later to do the work. When I inspected the work, I found that they had not replaced all of the damaged bricks. I called them back and they said they would come the following Monday to check it and make things right. They didn't show up all week, so I called them back and they came the following week and replaced the rest of the damaged bricks. All-in-all, the workmanship was good, but the scheduling was not smooth.
Response from American Professional Chimney & Masonry
"I am very sorry to hear of the delays in the services we provided, but I'm glad to hear we eventually got it right. I assure you and all of our clients that we do everything possible to provide excellent services every time. This is a clear example that we do make mistakes from time to time and this is the busy season.. However we are committed to sticking with it and getting it right. But no excuses!! I will call Catherine the manager and discuss your comments with her and see how we missed our appointment with you. It really does sound terribly unprofessional and unacceptable at any level. Thanks for your comments and feel free to call me at any time. That goes for ALL Angie's members. Dave Myers, owner 202-468-5596"
Ashley F.
Sep 2013
They were late and I had to call to get status. It was bad weather so I understand the tardiness but a call to let me know would have been nice. They were able to complete the job and left the house clean. They did recommend additional services but were not high pressure.
Response from American Professional Chimney & Masonry
"Thanks for mentioning the no pressure estimate and for giving us an A despite oue being a little late. Dave Myers, owner"
David H.
Sep 2013
Work began and was completed on time. The contractor corrected a few minor issues (removing excess gravel/dirt left on property, regrading settled soil after a rain) in a timely fashion.
Response from American Professional Chimney & Masonry
"Thanks for the great review. A little settling is normal. Glad to hear neil regraded promptly. Thanks again! Dave Myers, owner"
Anthony B.
Sep 2013
Very helpful, informative, gave good advice and opinions
Response from American Professional Chimney & Masonry
"Thanks for the great review. Recently we have put much more time and emphasis on careful and thorough inspections, providing detailed reports separated from any estimate provided. Many clients feel that a thorough estimate detailing flaws and repair procedures should not be considered an inspection and they do not want to pay for what they consider an estimate. I see that you were appreciative of Neil's thoroughness and we are glad to see our efforts to better serve Angie's members are making a difference. Dave Myers, owner"
Josh G.
Sep 2013
The end result is that we paid $50 for the provider to give us an estimate. We wanted a moisture inspection. There was no moisture sensor used and only the basement, not the partially underground floor above it was 'inspected.' We were looking for someone to go around the whole perimeter and tell us where water was an issue and where it wasn't. There were walls we wanted to know if they were slowly sweating water, but they didn't even get a look. Instead, the guy took us around the perimeter of the basement and pointed out some issues, and then told us how they could fix it and approximately what it would cost. At the end, we got a very basic 10ish point 'inspection report,' and a very detailed and expansive estimate to fix all our issues. The total estimate was something like $35K. If I were to call a competitor for a second estimate on the work, I would get the same 'inspection' for free because it is a precursor to doing the estimate. I'm not pleased with the value I received for this item.
There was also a minor issue with scheduling the visit, the guy double booked himself and he ended up being several hours late, but I won't ding them on it, it was an honest mistake and he apologized.
There was also a minor issue with scheduling the visit, the guy double booked himself and he ended up being several hours late, but I won't ding them on it, it was an honest mistake and he apologized.
Response from American Professional Chimney & Masonry
"I'm sorry Neil did not meet your expectations, I will be glad to refund your money or redo the inspection-your choice. Please give me a call ay 202-468-5596 and let me know which you prefer. As for the cost, if you do get another estimate, I would like to go over it and ours with you. This would allow me to see how we compare and if we do indeed deserve a poor grade for price. Sometimes our prices are higher because of the approach and sometimes it is because we include additional options other companies often don't include, such as plaster repairs and drywall and painting where damage has occurred. We are a full service company and offer more than just leak stopping. Dave Myers, owner"
Brian O.
Sep 2013
The company missed the first appointment. So I rescheduled. The inspection was fine but I wanted a followup proposal to remedy a leak in my downstairs family room. Frankly, it was the only thing I really was concerned about and I told the guy that. In any event, I never have heard back.
Response from American Professional Chimney & Masonry
"I apologize for Neil's oversight (Neil is the water proofing and foundation inspector) and will have him contact you asap. I am currently in conversations with Neil and the office staff to make certain issues like this cease to occur. If you or anyone else has a similar issue, please feel free to call the office at 301-699-6050 and speak with Catherine, the manager or to call me directly on my personal cell phone at 202-468-5596 and I will be glad to assist you as well. Dave Myers, owner"
Robert R.
Sep 2013
Fantastic! The crew arrived early, did a professional job, and inspection of the chimney stack to check on a possible water leak. The crew arrived early, did a professional job and went above and beyond. Great Job!
Response from American Professional Chimney & Masonry
"Thanks. It is our intention to exceed your expectations. Happy to hear the results! Dave Myers, owner"
Frank T.
Sep 2013
Two very cheerful and able young men arrived punctually a little after 8:30 a.m. (were scheduled to arrive between 8:30 and 9:00, as told us by the company's scheduler the day before), and had finished the job in less than an hour. After they finished, they pointed out a couple of things I could do that would prevent problems and/or save on future repairs. Couldn't be happier with the job they did.
Response from American Professional Chimney & Masonry
"Thanks for the awesome review. We also couldn't be happier to have assisted you. Dave Myers, owner"
Birgit N.
Sep 2013
American Professional Chimney & Masonry called the day before our scheduled appointment and provided a time for when to expect their team. The next day, the team arrived on time. They were very polite and got the job done quickly. They made sure the floor was protected and everything was cleaned up when they left. They provided feedback on the state of the chimney and an estimate for suggested repairs (but didn't push the suggested repairs). I was very pleased with every aspect of the service provided by American Professional Chimney & Masonry and highly recommend them.
Response from American Professional Chimney & Masonry
"Thanks for the Page of happiness recommendation and for mentioning that we did not push the suggested repair items. We strive to provide service excellence which we feel does not allow for pushy sales tactics. Dave Myers, owner."
Jean S.
Sep 2013
Arrived on time. Evalutated exterior and interior of chamber. The cleaned the interior.
Educated us on the condition by identifing both pluses and minus of the chimney.
Listed items needing repair which were the safety issues only.
Recommended some maintaince items.
Wrote down all potential future work in a proposal as a leave-behind.
I did call for them to do the recommended repairs in the safey catagory only.
They had to be reminded that I was an Angie's LIst customer and needed to rewrite the invoice
reflecting the Angie's List discount.
Educated us on the condition by identifing both pluses and minus of the chimney.
Listed items needing repair which were the safety issues only.
Recommended some maintaince items.
Wrote down all potential future work in a proposal as a leave-behind.
I did call for them to do the recommended repairs in the safey catagory only.
They had to be reminded that I was an Angie's LIst customer and needed to rewrite the invoice
reflecting the Angie's List discount.
Response from American Professional Chimney & Masonry
"Thanks for the detailed and very positive review. We don't usually make any mention of discounts to keep our estimators from conscious or unconscious price manipulation. Though that leads to placing the burden of mentioning a discount on the member if the office staff forgets to include it, it does assure honest pricing. Dave Myers, owner"
Ariel B.
Sep 2013
Punctual and professional. Chimney was cleaned quickly. Estimate was provided on minor problems.
Response from American Professional Chimney & Masonry
"Thanks for you review and the brief comments regarding your experience. I really believe we put more emphasis on service excellence than any of our competitors. To that end, I read and respond to every review. Dave Myers, owner"
Licensing
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FAQ
American Professional Chimney & Masonry is currently rated 4.8 overall out of 5.
American Professional Chimney & Masonry accepts the following forms of payment: CreditCard
Yes, American Professional Chimney & Masonry offers free project estimates.
No, American Professional Chimney & Masonry does not offer eco-friendly accreditations.
No, American Professional Chimney & Masonry does not offer a senior discount.
Yes, American Professional Chimney & Masonry offers emergency services.
Yes, American Professional Chimney & Masonry offers warranties.