
Approved Pro
Highland Renovations, LLC
Deck or Porch, Deck or Porch Repair, Major Home Repair (General Contractor),
About us
The integrity, craftsmanship and service that Highland Renovations provides every client truly puts them in a league of their own.
Business highlights
Emergency services offered
20 years of experience
Services we offer
Basement, Bathroom, Garage, and Kitchen Remodels, Building Additions to Existing Structures, Full Service General Contractor, Major Renovations for Multiple Rooms, NARI member
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.949 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
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80% | ||
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Filter reviews by service
Showing 1-25 of 49 reviews
Judith G.
Oct 2024
Kitchen Remodel
Great communication. Did everything we asked for and more Gave us a schedule at the beginning of the project and updated us on a daily basis. The quality of the work was superior and the results were amazing. Highland deals with only the highest quality products and only the best designers.
Duane F.
May 2024
Basement Remodeling
It was a pleasure working with the entire team at Highland Renovations to restore the basement following a failed water heater which flooded the entire basement. Our first contact was with Thom Mandell who developed a proposal for us to submit to our insurance company which proved to be a very challenging experience. Thom was extremely patient working with us and helping us navigate the insurance claim morass. After more than a year of going back and forth with the insurance company we were finally able to proceed with restoring the basement. Thom provided a walk-thru with Adam Callaway, their operations manager, and us to make sure everyone was on the same page regarding the scope of work and timeline for the project. Once the project started, Marty and the team punctually arrived every day and put in a full dayâ s work each day. Since I was out of state, Adam kept me in the loop regarding the project status and shared photos documenting the progress along the way. I appreciated the structure and professionalism of the Highland Renovations team from start to finish. Itâ s quite obvious that they listen to their clients and provide thoughtful recommendations based on their many years of experience. We couldnâ t be happier with the final results of this project and will enjoy this space for years to come. I strongly recommend Highland Renovations and would definitely call upon them for future projects.
Michele D.
May 2020
Major Renovation Multiple Room Service
The Highland Team was incredible from our fist contact with them, through the finishing touches of 3 month extensive renovation that included a new addition and large deck, extensive plumbing and electrical work, foundation work and new windows and doors. Highland set themselves apart from other home renovation businesses by providing exceptional communication on DAILY basis, holding true to their schedule and planned time frames, and ensuring that all work that was performed was to the high standards that they pride themselves on. The work crew, project manager, owners and office manager, were all personable, easy to work with and helped to make the process as smooth as possible. We would recommend Highland Renovations to anyone looking to work with a company that has superior quality workmanship, integrity and great communication. Thank you Highland Renovations! We LOVE our new space and will enjoy it for many years to come!
Kathleen M.
Apr 2020
Bathroom Remodel
I cannot say enough wonderful reviews of Highland -every single interaction was professional and top-notch. Even down to a small detail - they were all so very attentive. Whenever I asked a question, they were already on top of it. The quality of work and attention to detail are excellent. During this pandemic, they continued the work, taking every precaution, so I never once worried about anything at all. Not only did they complete my bathroom renovation- they also did the painting and flooring that I was planning- they do it all. And they never hesitated doing any other repair or replacement that I asked for. As I said at the beginning, I just can not say enough -the finished project is simply beautiful.
Kenneth P.
Apr 2020
They did drywall and some electrical work. Great service and quality work. They scheduled the work quickly and once started they worked on consecutive days to complete it as quickly as possible, coordinating the work of the teams. They also checked in with us often to make sure we had a chance to modify our requests if we saw the need to do so. I could not recommend them more highly. Outstanding.
Mary D.
Mar 2020
I would highly recommend Highland Renovation for all projects both large and small.
Jennifer M.
Jan 2020
Bathroom Remodel
The contractor was very helpful, personable, willing to walk me through each step. His crew were all pleasant to have in my house, very professional in their work, always on time. They provided a schedule of work and stuck to it. The prices for each stage of work and materials were clear ahead of time. I trust them and would recommend this company to anyone looking for quality work at a fair price. I plan to hire them for my next project.
Ken B.
Dec 2019
Bathroom Remodel
The Highland team and all associated contractors were timely, clean, polite and generally very easy to deal with. They were meticulous in checking with us on virtually a daily basis to ensure that we were satisfied with their work. What a pleasure to have a group represent the contracting industry in this manner.
Nancy S.
Sep 2019
Basement Remodeling
I wish I could give Highland a 6 --- Best folks I have ever worked with -- ever, of any type. I will never again use anyone other than Highland for anything related to my house. Smart, cooperative, interesting, talented artists. With great subcontractors -- and all working as a team. I would be happy to speak with anyone who is considering Highland.
Lisa S.
Aug 2019
I hired Highland Renovations to repair the trusses on our garage roof for the sale of my home. Dave Salla was very detailed in his explanation on the work that needed to be done. I was informed EVERY day of the progress of that day and the expectations of the next day. I went over often to see the progress myself and the work was superb and when they left for the day the garage looked spotless. Dave was involved every step of the way and kept me informed as well. Answered all my calls and if he couldn't he returned them quickly. Karen called me every night to give me the updates as well. I even encountered some work that needed to be done from the termite inspection. I called Dave he answered right away and I explained the situation and he was more than agreeable to handle that job for me instead of hiring another contractor. They even had to keep their men sitting for 3 hours while there was miscommunication on the part of the termite company but Dave never mad me feel bad about the confusion. Professionalism and communication are TOP NOTCH, not to mention the work!!! I would hire them in an instant and have recommended them to all that ask. If you need renovations that Highland Renovations can provide..... HIRE THEM ! You won't be disappointed!
John N.
Jul 2019
Kitchen Remodel
Highland Renovations is a first rate contracting company to deal with. We just had a complete kitchen renovation done and couldn't be happier. All of the workers were very nice to deal with, and all of them did excellent work. A big thank you to Dave, Marty, Josh, and all the others that worked on this project. Also, a big thank you to Karen for keeping in touch every day to advise what work was done that day, and what was scheduled to be done the next day. Communication with clients is key with any contracting company, and they were certainly excellent in this area. We will definitely be using them for other projects in the future.
Laurel E.
Aug 2015
Bathroom Remodel
I have used this company for several projects and if I could give them 6 stars I would. The professionalism and quality of workmanship is excellent. Each time I had complete confidence that the work would be outstanding and I was not disappointed.
Jim G.
Jan 2014
Addition to Existing Structure Building Service
Highland Renovations is a first rate remodeling company and I'm a contractor myself. I chose them because I needed a larger outfit to handle the large addition I was contracted to do. The process of bidding and doing the work was very professional, with some minor missteps over details that they took care of.
Andrew T.
Nov 2013
Major Renovation Multiple Room Service
Highland Renovations is the sort of contractor who sets the standard for all others. I have worked with many contractors over the years, and found most of them operate under a different set of rules than the rest of us - often not showing up when they say they will, not completing work on time nor on budget. Thom and his crew were reliable, responsible, communicative and did an EXCELLENT job in the end. Cannot recommend highly enough.
Liz L.
Nov 2013
Major Renovation Multiple Room Service
Highland Renovations went above and beyond their duties in this home's renovation projects. Their level of craftsmanship was superb, their knowledge of construction superior to most companies, and their customer service made every interaction a win-win situation. I would highly recommend them for any renovation project.
Robert F.
Sep 2013
Bathroom Remodel
We contacted Highland Renovations for our remodel based on outstanding reviews from customers. We want take this opportunity to add ours. We echo what others have said, and want to just add this: The project was a full and complete replacement of our main bathroom. Most homeowners will tell you that with a major redo of that nature while living in the home, it's a bigger impact day to day than you at first realize. But have no hesitation at all if you're planning such a thing with Highland Renovations. They are pros all the way and they'll see that you're taken care of beginning to end.
Brian H.
Aug 2013
Kitchen Remodel
Highland Renovations was a great company to deal with. They were professional, timely and produced great results. Our kitchen remodel was extensive and we couldn't be happier with the final product. Dave, one of the owners was true to his word in every respect. Barrett, our on site manager was a pleasure to deal with and always went the extra mile to please us. No detail was to small address and no requests were left unfulfilled. The quality of all work performed was A+, excellent and extraordinary. If you need any type of renovation choose the best. Choose Highland Renovations.
Francis W.
Jun 2013
N/A
Bathroom Remodel
Dave from Highland Renovations is very professional. He showed up on time and did the work they were hired to do. The installers were knowledgeable and did a very good job.
Neil B.
Aug 2012
N/A
Addition to Existing Structure Building Service
Tom, one of the co-owners at Highland is a great guy to work with. He actually CARES about his customers AND his work. He is not cheap, but the results reflect the care they take in the quality of the materials used to the care they take in doing the work. The finished product is superb.
Bernard T.
Jul 2012
N/A
A breath of fresh air. A contractor who is responsive, shows up when promised and does an excellent job without delays is a true breath of fresh air. We are extremely pleased with the job done and would highly recommend Highland Renovations to anyone and everyone.
Brad R.
May 2012
N/A
Major Home Repair (General Contractor)
They did a great job on our old house which has some quirks. They were professional and cleaned up nicely after the job was done. Would recommend to anyone.
Ruthanne T.
Jan 2011
Bathroom Remodel
Five stars are not adequate to commend the professionalism and workmanship of this company. The owners of the company and all their employees exhibit the highest integrity and skills. From the design for the renovation of my bathroom to its elegant completion, they did not overlook even the most minute detail. The work area was orderly and was cleaned and vacuumed at the end of each work day. They were very punctual and helpfully flexible in scheduling. I would highly recommend them, and would not consider hiring any other contractor should the need for more renovations to my home arise.
Teri S.
Sep 2010
Deck or Porch
They were very professional and attentive to detail. They kept us informed of progress, schedule, and issues. They also completed a top-quality job. We would use them again in a heartbeat.
Kitty F.
Jan 2010
Addition to Existing Structure Building Service
Thom was very helpful and attentive. His whole crew was nice and their work was fast and great. We would highly recommend them to anyone and will definitely use them in the future.
Debra L.
Dec 2009
N/A
Bathroom Remodel
I think they did a wonderful job and they work with you. I told them they should have their own tv show!
Licensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Highland Renovations, LLC is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Highland Renovations, LLC accepts the following forms of payment: CreditCard
Yes, Highland Renovations, LLC offers free project estimates.
No, Highland Renovations, LLC does not offer eco-friendly accreditations.
No, Highland Renovations, LLC does not offer a senior discount.
Yes, Highland Renovations, LLC offers emergency services.
Yes, Highland Renovations, LLC offers warranties.