PRO-BUILT CONSTRUCTION INC
About us
Family owned and operated turn key home improvement business located in Highland, MD. Specializing in custom Trex decks, patios, screened in porches, finishing basements, and remodeling kitchens and bathrooms. Serving our community for over 35 years.
Business highlights
44 years of experience
Services we offer
CUSTOM BUILT DECKS & OUTDOOR LIVING SPACES, DESIGN SERVICES & DECK CLEANING., FINISHED BASEMENTS, HOME ADDITIONS, REMODELING, SCREENED-IN PORCHES, THEATER ROOMS
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.515 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 73% | ||
| 20% | ||
| 0% | ||
| 0% | ||
| 7% |
Showing 1-15 of 15 reviews
Alison P.
Sep 2015
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Response from PRO-BUILT CONSTRUCTION INC
"Hi [member name removed], Thank you for taking the time to share your kind review. I hope you and your family are enjoying your basement! Best, Ed Pacylowski"
Joan B.
Aug 2015
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Steve V.
Aug 2015
We are in the middle of an awful experience with this contractor. We spent nearly $100K on a deck and patio, and the patio looks nothing like the pictures they showed us before it was completed. Basically, the surface of the patio was not sealed properly, or the pavers themselves are defective, but the result is very uneven and unattractive. They poured toxic chemicals (Xylene) on it in an attempt to fix it, but it only made it worse. Their last word on the subject was "we're not doing any more". So, now we're left with a very expensive patio that is not at all what we paid for. Clearly, we would not recommend them. A picture is worth 1,000 words, as the saying goes, so I've added a photo showing the promise vs delivered.
DEEPAK G.
Jul 2015
Pro-built did an excellent job building a deck with a sunroom for us. We have got compliments from our neighbors and friends. I love to relax in the room.
Ed, the owner is very responsive to calls and texts. He lived up to the promises he made. The front office contact was prompt but lacked the personal touch. I prefered to contact Ed directly rather than deal with the office. Overall, very satisfied.
Ed, the owner is very responsive to calls and texts. He lived up to the promises he made. The front office contact was prompt but lacked the personal touch. I prefered to contact Ed directly rather than deal with the office. Overall, very satisfied.
David D.
May 2015
We are thrilled with the patio that Pro-Built created. They were professional and easy to communicate with from start to finish. Christina was a huge help in picking out our brick. They were very quick to answer questions and address concerns. The work was completed on time and the clean up was thorough. Now we have a fantastic addition to our home. They will definitely be doing additional projects for us in the future!
Response from PRO-BUILT CONSTRUCTION INC
"(removed member name), What a difference the patio space under your deck made to your home - no more mud/dirt when walking from your garage to your home, right? :-) And, what a awesome, safe place for your little ones to play - shaded, secure, private.... I'm so glad that it turned out to be so nice for your family. Thank you for choosing ProBuilt for your project! It was such a pleasure working with you both! Best, Christina Speiden ProBuilt Construction, Inc."
Winston T.
May 2015
After we decided we wanted to put a deck/patio at the back of our house, we contacted several contractors looking for quotes and ideas. After some work, we decided on ProBuilt - they weren't the cheapest, but they did have the best ideas and seemed to have the best quality based on our examination of different work they had done.
They were very solicitous during the design phase - coming to the house a few times to make sure we had exactly what we need in terms of color matching and design - we are kind of particular, so it was nice that they were solicitous of our needs.
The work was rapid, ahead of schedule, and the result is thrilling. All of our neighbors, as well as relatives who have visited say it improves the backyard immensely. In fact some of our neighbors are thinking about copying the design. Finally, they satisfied a punch list of small issues rapidly and without complaint after the job was primarily complete.
All in all, we would recommend them, and intend to use them again.
They were very solicitous during the design phase - coming to the house a few times to make sure we had exactly what we need in terms of color matching and design - we are kind of particular, so it was nice that they were solicitous of our needs.
The work was rapid, ahead of schedule, and the result is thrilling. All of our neighbors, as well as relatives who have visited say it improves the backyard immensely. In fact some of our neighbors are thinking about copying the design. Finally, they satisfied a punch list of small issues rapidly and without complaint after the job was primarily complete.
All in all, we would recommend them, and intend to use them again.
Response from PRO-BUILT CONSTRUCTION INC
"Mr. (member name removed), Thank you for sharing your experience with ProBuilt! Your backyard space turned out to be such a nice space for your family. I hope you have many years of enjoyment and memories made with this outdoor addition to your home! Best, -Christina Speiden ProBuilt Construction, Inc."
Andrew C.
May 2015
It went very well. Jason and Christina were very customer oriented and did a professional job. Our basement looks beautiful.
Response from PRO-BUILT CONSTRUCTION INC
"Thank you so much [Member name removed]! Your basement turned out beautiful - I'm so happy you have this new space for your family to enjoy for many years to come. - Sincerely, Christina Speiden ProBuilt"
Linda I.
Apr 2015
Worked with company and issue resolved.
Brett M.
May 2014
They did a good job.
Ravikiran C.
Mar 2014
Arrived on time did a great job with permits and rest of the work, very helpful with the intial planning of the deck we wanted a different shape to our deck, but a few days before the project started told us he had to change the plan a little sec to the county not giving the permit for the shape we wanted, and because it was very close to the start date adn we were in a hurry to get the deck done we went with what he said the county approved, Overall it is a great deck and well built we would be OK to use him again but we would be more careful with some stuff
Response from PRO-BUILT CONSTRUCTION INC
"[Member name removed]- Thank you so much for your review and feedback on areas that we can improve. You're deck really turned out nice! The design you selected ended up as a seamless tie-in to complement the beauty of your home. We apologize for the county permitting speed-bump - sometimes the plan reviewers throw you for a loop when obtaining the building permit, but we try our best to consult with you on a Plan B that you're family will still love. We appreciate your flexibility and understanding for building code regulations to keep your family safe and sound, and most of all, thank you for choosing ProBuilt for your deck project! When you are ready for a patio and for your basement to be finished, please give us a call! We are happy to have you as a part of our valued client base, and can extend a 5% Return Customer Discount to you for your future projects! Best, Edward Pacylowski Owner, ProBuilt"
Don B.
Jan 2014
The outside deck work went well. The power washing and staining was extremely expensive and was done poorly. The workers hit our basketball system with their truck and smashed the back board. The owner did pay for the damage. The job dragged out longer than the contract indicated by about a month.
Matthew H.
Oct 2012
The construction itself went extremely smoothly, with the entire deck, gutter system, and patio completed in about two weeks. Pro-Built made some very nice adjustments during construction. The pavers that I chose for the patio were slightly cheaper than the original allowance, and Pro-Built credited that savings toward a finished underside to the staircase, a paver retaining wall on the patio that doubles as a bench, and timber-and-stone surround for my two external HVAC units.
The project also included LED lighting all of the railing surrounding the deck, including both sides of the staircase. The original light supplier was unable to deliver, and once again Pro-Built came through by quickly finding an alternate, more expensive source and installing the lights at the original price.
This deck and patio is state-of-the-art, featuring all of the latest Trex materials for decking, trim, railing, balusters, gutters, ceilings, and posts. Everyone who sees it marvels at its beauty, something that will endure for years to come thanks to all of the maintenance-free materials. It feels like an extension of the interior of my home and coordinates extremely well with that decor.
Pro-Built has earned my highest recommendation for novel design, diligent project management, construction quality and workmanship, and value.
The project also included LED lighting all of the railing surrounding the deck, including both sides of the staircase. The original light supplier was unable to deliver, and once again Pro-Built came through by quickly finding an alternate, more expensive source and installing the lights at the original price.
This deck and patio is state-of-the-art, featuring all of the latest Trex materials for decking, trim, railing, balusters, gutters, ceilings, and posts. Everyone who sees it marvels at its beauty, something that will endure for years to come thanks to all of the maintenance-free materials. It feels like an extension of the interior of my home and coordinates extremely well with that decor.
Pro-Built has earned my highest recommendation for novel design, diligent project management, construction quality and workmanship, and value.
Response from PRO-BUILT CONSTRUCTION INC
"Dear Customer, Thank you so much for sharing this detailed feedback with members of Angie's List. It means a great deal to us that you paid attention to this level of detail that we provide as a standard in our estimates and customer service and have shared that information with others. I wish I could post pictures of your project on Angie's List for others to see because it turned out amazing! The staircase is such a beautiful feature, as is the deck and patio space. As with most projects, changes occur along the way, and it is our pleasure to work with you on providing you with exactly what you want at a fair price. You have been a wonderful customer to work with - we very much appreciate your timely payments on the draw schedule toward the project, as well as the open line of communication you had with us throughout the project. Thank you for choosing ProBuilt, for sharing this review with others, and for your referrals. Please keep us in mind for any future home remodeling projects you may have in mind! All the Best, Christina Speiden Director, Sales & Marketing ProBuilt Construction, Inc. ph. 301-854-0821"
CHERRITHA R.
Oct 2012
From the guy who helped me select the color and design, very helpful and knowledgeable, to the guys that torn down my 15 year old deck, they were very professional, they came got the job done,no problems or issues and they were gone, to the guys that installed the new Trek deck. These guys came while I was at work, when I got home I had a new gorgeous deck and no mess left behind, i couldn't tell they had been there until I looked out back and saw the deck. All stages everyone was very professional. My deck is absolutely gorgeous. I just watch my neighbors stand back and admire the beauty. I would highly recommend Pro-Built Construction, great workers, great company.
Response from PRO-BUILT CONSTRUCTION INC
"Customer, Thank you so much for posting your feedback on Angie's List for other homeowners to view. We are glad that you are happy with the process and the end result, and that you are enjoying your new deck! With the low maintenance Trex and vinyl products that you chose for your design, you have made a sound investment in your home, and have created a space to enjoy for many years to come. Backed by solid manufacturer and our workmanship warranty, you can rest assured that we will take care of you with the same professionalism and care down the road as we did during the project. Thank you, again, for your recommendation of ProBuilt to others! Please keep us in mind for any other future home improvement projects you may be interested in doing. With Regard, Edward Pacylowski Owner ProBuilt Construction, Inc. Ph. 301-854-0821 13330 Clarksville Pike Highland, MD 20777 [email protected] www.probuiltconstruction.com"
Debbie O.
Mar 2011
They were excellent. They completed the work on schedule. They showed up and they took for calls. They did what they were supposed to do. I generally had no complaints about them. I got several bids and they were right in the middle. The workmanship was excellent. The staff was friendly and professional. They cleaned up themselves after work. I will use them again in the future.
Response from PRO-BUILT CONSTRUCTION INC
"Member, I apologize I didn't reply to this feedback sooner - I didn't realize you had posted it! Thank you for taking the time to provide such kind and thoughtful feedback on our service to you. Since this basement project, we appreciate that you have turned to us to finish a bathroom in your home, and we are excited about meeting with you this week to discuss your kitchen project renovation! We truly appreciate that you have turned to ProBuilt for your remodeling projects, and hope that we can continue to work with you and your family in the future! Best, Edward Pacylowski Owner ProBuilt Construction, Inc."
Thomas H.
Jan 2011
We have loved them and it is going very well. They will be done either today or tomorrow. We were in a good situation because we really were not in a hurry. We wanted our deck by next summer and they offered to do it this winter because they have a little more time and it is an easy schedule. We also had a door that they needed to make into windows and windows that we needed to become a door. We have no complaints. They have done an excellent job with a pretty complicated build. They have been relatively easy to work with and the workmanship has been extraordinary. We have been very pleased. We got a couple of bids for our deck and people were friendly and nice. Pro-Built had built the deck for the flyer for the 2010 National Treks. It was a circular deck and we thought that was what we wanted but after we got the price we didn't want it. They were able to give us that feel without the expense. We had found them online and used them because of their workmanship and quality guarantee. They were definitely the company we wanted to work with because of their general sense of ideas. We have been very, very pleased. For the size of deck and the other work the price is competitive even though it is not cheap and it comes with a 26-year guarantee. The deck is two stories in the air. We plan to use them again.
Response from PRO-BUILT CONSTRUCTION INC
"Member, Thank you for the kind feedback - we appreciate you taking the time to write such a thorough review on your project with factual information pertaining to your experience with us! Keep in mind, your workmanship warranty is 30 years, and it will be 31 years in 2012 - it is in direct relationship to the number of years we have been in business. It is meant to give you peace of mind in knowing that as long as we are here, we will serve our clients. We hope that you will keep us in mind for future projects! Thanks again and ENJOY YOUR DECK! Regards, Christina Speiden Director, Research & Development Pro-Built Construction, Inc. 301-854-0821"
Licensing
State Contractor License Requirements
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FAQ
PRO-BUILT CONSTRUCTION INC is currently rated 4.5 overall out of 5.
PRO-BUILT CONSTRUCTION INC accepts the following forms of payment: CreditCard
Yes, PRO-BUILT CONSTRUCTION INC offers free project estimates.
No, PRO-BUILT CONSTRUCTION INC does not offer eco-friendly accreditations.
No, PRO-BUILT CONSTRUCTION INC does not offer a senior discount.
No, PRO-BUILT CONSTRUCTION INC does not offer emergency services.
No, PRO-BUILT CONSTRUCTION INC does not offer warranties.