About us
Good Morning, This letter is to introduce you to Global Decorator, Inc. We currently provide our services to real estate agents, Along with private homes, apartment complex’s, construction companies, Banks and interior designers. We are a small, diverse company with 32 years of experience in the trade. Our professionals provide interior and exterior painting, drywall operations, and home improvement repairs. You will see examples of the expertise we provide to ALL OUR CUSTOMERS We are sure that you will benefit from the quality of our work, affordable prices and excellent response time to your needs. We are License and Insured. Global is more than ready to work with you on YOUR PROJECT! Please contact me to set up a time to meet and discuss the benefits our company can provide you. I can be reached at 443-871-4540 or e-mail- [email protected] or FAX 443-572-0417. THANK YOU FOR YOUR TIME Johnny and Crew Good painters, their like good doctors, everyone needs one. JUST CALL US, WE WILL BE THERE!!!!!
Business highlights
Services we offer
Interior and exterior painting. drywall repairs. power washing exterior of homes and decks. staining and sealing decks .
Amenities
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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64% | ||
27% | ||
0% | ||
9% | ||
0% |
They are new to Angie's list and this was my very first experience with Angie's List. It was a great experience all around and I highly recommend Global Decorator to anyone who needs painting done. Friendly, efficient and great work! If I ever need painting services again they will be my first call.
The day the work was accomplished Anthony and one other painter, who by the way was his brother Rob, showed up as promised on time and ready to work. I'll admit that I did some of the normal prep that they would do like moving the furniture and removing all the switch plates and grilles. They immediately laid out the tarps to protect the floors and jumped right in on the painting. I was watching the whole time which makes many contractors nervous but they did not seem to mind and we actually had a great conversation. As I watched, we talked about how hard it was for me to do cut in. Anthony said it takes a little practice but one can learn if you do it enough. He was quite the steady hand and the lines are flawless. The hardest part was the foyer as it is 15 feet tall and is a small space where you either have to go up to the main floor or down to the basement. These guys made it look easy.
The first coat was done in short order and by the time they finished they went back to the beginning to start the second coat. The whole time that one was doing the rolling the other was cutting in around doors and the window. I was not expecting it but John showed up to make sure things were going smooth which showed me that he was concerned about the quality of the work I was getting. Did I say extremely professional? I was going to do the ceiling myself but he stated the obvious that we had the guys there and lets just do it. I didn't have the ceiling paint but John said not to worry he had it and would provide it to me inclusive of the cost I had already paid. He went got the ceiling paint and brother was that the best decision I have made in a while. It made the room look crisp and new. Additionally, they made all the doors and trim look like new.
When the job was complete, they cleaned up their gear and swept all the floors. Anthony did a walk around with me and asked if everything was OK. My actual comment had something to do with a bear and the woods if you get my meaning. I was extremely, extremely happy and thanked them profusely for the great job they did. When they left I sat and admired their work. The greatest compliment I could give them right now is that when my wife got home she smiled from ear to ear and said they did a great job which is quite an accomplishment impressing miss picky. (NO FOOL, not Miss Piggy!)
One more thing to show the absolute commitment to the job they do, John's wife Dee, called me to see if I was happy, no, i did not use the bear in the woods comment, I told her it was beyond my expectations from start to finish. She then asked to come by and check it out for herself which blew me away. Where do you get this kind of service these days? She came over inspected the job and once again asked me if I was happy. I told her absolutely and we talked for a little while. She asked me if I would use them again. I told her in less than a half a heartbeat without any doubt what so ever.
People, when I get good service I like to tell everyone so let me say this, If you need painting work or a variety of other jobs done and you don't give them a chance, you are doing a serious disservice to yourself.
I don't curently have any pictures to upload but take my word for it, great work, and did I say extremely professional? You betcha!
On the day the service was to be performed two painters arrived and we spoke about the job to be done. There seemed to be a great deal of miscommunication from what I spoke to the owner about having done and the instructions the painters were given. Once that issued was addressed, they then advised me that in order to do the job it would take approx 6hrs. because of dry time of repair work, several coats of paint to cover up the current paint and trim work. It would have made a lot more since for someone to come out to the house prior and a**** before hand so I would have an idea of the extra time and extra paint needed. The owner via telephone, quoted me the labor rate and I was still good to go. Ok no problem since I purchased 4hrs I had no problem paying for the additional 2hrs. if it means getting it done right.
However, the owner advised that because he sent 2 painters that my deal was only good for 2hrs and not 4hrs as advertised. This is where I stopped everything, and advised him that his advertisement stated $200 for four labor hours and stated no clause about hours being contingent on the number of painters. He stated he would have to talk to Angies list about that not being in the ad. However that's not my problem. I understand that some ads do have that clause which is understandable, but it's right there in the ad's fine print. His ad did not have that clause, and I don't think it is an "Angie's List" error I think the error lies on the owner if he forgot to include that.
So I declined to have them start any work and cancelled.
On a positive note the two painters that arrived were professional and courteous and they did arrive right on time.
The worst part is we were hoping to have the two rooms painted for a graduation party for my son this weekend, but instead Im sitting here ,out of a day at work,in a bare living room (moved and took everything down for paint) trying to figure out how to go about getting a refund from this ordeal.
"Mr. [Member name] This was our first call for the Angie's list. Mr. [Member name] is right about me not calling for a week , because I did not know how to answer the e-mail. I Now know how to respond to the work orders. So because of Mr. [Member name] I now know how to use the work orders I receive. We did not do any work at Mr. [Member name] home . I am sure if we had work in his home ,he would be very happy with the outcome of his home. He want his living room done and a stairway with a 15 foot ceiling on it. He also is correct about everything needing 2 coats and maybe 3 on one color. 2 men in 2 hours could have done more than one man in 4 hours. One cut and one roll. you also must drop the area out. repair the holes in the walls ,this take time to dry. My men stay there for almost 1 hour just trying to make Mr. [Member name] happy. I am very sorry that Mr. [Member name] was this unhappy. I do hope in the future, he understands the situation that happened. We will be more then happy to work for Mr. [Member name] in the future."
Licensing
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