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Serenity Place at Dorsey Ridge

Apartments,

About us

Serenity Place at Dorsey Ridge is brand new and offers you a choice of 1,2 and 3 bedroom luxuriously appointed apartment homes. Nothing has been overlooked. All the comfort and convenience components are built in, including 9' ceilings, spacious living and dining areas, balconies, fireplaces, kitchen islands, walk-in closets, desk alcoves,washer/dryers, top quality appliances, bamboo flooring in kitchen/living/dining areas and premium carpeting in bedrooms. The two story clubhouse overlooks the pool and dundeck. A yoga/aerobics studio and state-of-the-art fitness center, a comfy lounge, movie theatre, library, business center, great room game salon and a room just for kids is just a kint of all there is to enjoy.

Business highlights

Emergency services offered
13 years of experience

Services we offer

Concierge, 24 Hour maintenance

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • Check
  • Visa
  • MasterCard
Reviews
2.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%

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Showing 1-1 of 1 reviews
Kameron L.
Jan 2013
2.0
Apartments
$2,200
On the first night I spent after moving into the complex, my key card did not work to get me through the main gait or into the building. Because the main office was closed, I had to wait until someone else came in to follow them into the building. This was unnerving for both me and the person I drove in after as it was 1030 pm at night. The next day, the key card was replaced. There is nothing in place to report service requests, and in the first 30 days, I reported my service needs to people in the leasing office. I had to call 3 times to have a light bulb replaced that was out since I originally moved in.
The gate that is suppose to keep people out and residences secure, spends weeks at a time wide open at night. I have reported the issue, and taken pictures, and was told that parts are on order. You have to follow up with the complex several times before anything gets taken care of.
In my building, the fire alarms go off randomly and unplanned, waking me from my sleep at all hours. I have reported this problem, and been told that the fire alarms were being "tested". They send out emails when the alarms are being tested, but there are many times where the alarms just go off randomly. I was told to "dial 911" if I felt unsafe. When I asked to move buildings, to one that didn't have the fire alarm issue, I was told I could do so only if I extended my lease another 12 months and paid more because any specials I received would not be moved to the new building. The people are incompetent, unprofessional, and the money that you pay for "luxury" doesn't seem to equate with the level of service. I have sent several emails to property managers, who told me that there was no one above them I could complain to. Only after I found the contact information from the management company was i contacted by someone above the people who sit in the office daily. 
I moved to this complex because of a home fire, and the random fire alarms are a huge distraction and traumatic. I would not recommend this complex as a place to live.

Licensing

Bonded

Insured

State Contractor License Requirements

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FAQ

Serenity Place at Dorsey Ridge is currently rated 2.0 overall out of 5.

Monday: 9:00 AM - 6:00 PM Tuesday: 9:00 AM - 6:00 PM Wednesday: 9:00 AM - 6:00 PM Thursday: 9:00 AM - 6:00 PM Friday: 9:00 AM - 6:00 PM Saturday: 10:00 AM - 6:00 PM Sunday: 12:00 PM - 6:00 PM

Serenity Place at Dorsey Ridge accepts the following forms of payment: Check, Visa, MasterCard

No, Serenity Place at Dorsey Ridge does not offer free project estimates.

No, Serenity Place at Dorsey Ridge does not offer eco-friendly accreditations.

No, Serenity Place at Dorsey Ridge does not offer a senior discount.

Yes, Serenity Place at Dorsey Ridge offers emergency services.

No, Serenity Place at Dorsey Ridge does not offer warranties.

Serenity Place at Dorsey Ridge offers the following services: Concierge, 24 Hour maintenance