East Coast Fence and Deck Inc

It went pretty well. I am please with the result

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The cut was made at an angle and the gates would not open. They said that the latches were hard to adjust. They would have to order the latches from over seas and that was all you could get. I went ahead and had a handyman come out and adjust the latch and he was done in 3 minutes. The follow up with east coast was not great.

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Excellent pricing, customer service and quality.  It's nice to work with a business that can get it right the first time for a change.  Thanks again.

Warner came out, called me with the estimates fairly quick.  He gave me a reasonable cost for the project.  I had a revision to my request, and he came out to update his estimate without complaint about me not thinking of the revision initially.  He was very reasonable to deal with.  His crew came out and did very quick and efficient work.  I expect the craftsmanship to hold up for decades to come, or at least until the next car runs into the fence. . .

I also had a bent rail along the side and some loose ties, and they repaired all those issues that were separate from my main concern--the front fence that was damaged.  Nice job overall.

them to anyone.They showed up on the date they said they would. The material and workmanship was excellent. They did a little more than required by prepping the yard so that fence was square and straight.. The workers were friendly and helpful. We have gotten complements from all our neighbors. I'd highly recommend

I used them in October of last year.  I would recommend this guy to anyone! They did such a professional job. This gentlemen came out. He was very professional. We sat down and went through the entire project. He was very impressive. They did the job fast and the job was beautifully finished.

Warner came to my house to take measurements and provide an estimate. I had an existing board-on-board fence that was falling into the neighbor's yard and needed to be replaced. I had recently adopted a dog, so I also wanted to have the rest of the yard fenced in. I decided to hire them, and at the time I signed the contract, I asked him to remove some landscaping timbers that were in the yard from the previous owner; he agreed to do so for an additional $25.
It was about 10-15 days after I signed the contract that they came to do the work, which was within the range I was quoted. They worked quickly and seemed to know what they were doing. They were done in about a day and a half. At the end of the first day, although they had hauled away the old fence, I noticed that the landscaping timbers were still there. I had to call Warner to request that they remove them the following day. They did, but seemed annoyed about it. Overall, I was pleased with the end product and the quality of the work.
When I got the original estimate, I asked them to leave a second, 7 or 8 foot existing section of fence intact. It was still standing, so I figured it didn't need to be replaced. However, once the new fence was put in, it made the existing fence look terrible. (It was probably around 20 years old.) I called Warner back and asked if he could replace that section of fence as well. And that's really when the problems started.
Warner came back to the house and I signed a new contract for the rest of the work. Another 10 or 15 days later, the workers showed up and did the work when I wasn't home. They never informed me that they were coming, and I had no opportunity to inspect their work before they left. I was completely unsatisfied, to say the least. The posts were crooked, the boards were warped, and the work looked amateurish.
My wife called to complain that the work wasn't acceptable. Warner was defensive, somewhat rude, and didn't want to acknowledge that the work was subpar. It took several weeks (probably 4-6) to get someone to come back out to the house. The crew who built the original fence came, agreed that it wasn't well done, and rebuilt it while I was there. I was told that they subcontract out small jobs, and it was the subcontractor who had done the work. So definitely don't hire them for small jobs.
It's now about a year later, and I can no longer get the gate open. I guess the posts have moved or sank, and now it takes a very hard pull up on the gate to get the latch free. If I had to do it all again, I'd take my business elsewhere.

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Warner, the owner, came out and gave us a quote.  I had changed the positioning of the fence and he accomodated us.  Rain delayed the initial install but then the job was finished in 3 consecutive days.  We had 6' tall picket put up with a top rail.  The installers were very good in making sure the fence followed the slope of the ground as much as possible as we didn't want gaps under the fence or our dogs could easily get out.
I did ask, however, that any extra dirt from the post holes be placed in one area, not thinking there would be much dirt coming out of each hole for each post.  The guys agreed to use our wheelbarrow and put the extra dirt over in the area where I showed them.  When the fence was done though, I noticed all this red clay about 2-3 feet in from the fence on the lawn all around the perimeter of the fence.  I never knew we had red clay until I saw it for the first time here with the fence install.  The foreman told me he brought some of the "dirt" like I had asked over to the spot where I had asked, although I don't see how he could have because when I went to use our wheelbarrow to haul the dirt over there myself later in the week, cleaning up the mess, the wheelbarrow had a flat tire.  I don't know if the wheel barrow had a flat tire before they started using it or after they started using it.  But then I went back to the contract and saw where it says "East Coast Fence will not be responsible to remove excess dirt due to digging for post placement, all dirt is left on job site".  If I had known we had red clay, and this much clay would have been left around the area, I would have looked more closely at the contract and considered alternatives.
I have a huge task now of raking up red clay out of what was a really nice yard.  It will take me weeks to do that.  In the meantime the dogs are tracking red clay into the house and ruining the rugs.  I have to clean their feet every time they come into the house.  It defeats the purpose of having a fence installed around a nice grassy area so you can let your dogs out safely and hassle free.  Do your homework, read the details of the contract, and find a contractor who cleans up after himself, if there are any left out there these days.

They did a great job all around. They were very professional, arrived on time, and the owner even sent us a thank you letter afterwards. They were cheaper than the other companies. After the job was done the worker walked through it with us to make sure everything was okay. I was very pleased, everything was great.

East Coast Fence had the best price of everyone I got an estimate from.  They arrived on time, though the fence took a little longer to complete than expected.  Weather was a factor in the delay.  So based on my past experience, I called East Coast again for a fence at my new house.  They were punctual, as in the past, and they had the best price again!  They worked with me to figure out the best layout of the fence (pie shaped lot) and the design of the gate.  I haven't had the fence installed, but that's no fault of East Coast.  My main water pipe needed to be replaced, which ate the fence budget.  I will definitely have East Coast install my fence when my finances improve.

This is the second time I have engaged East Coast Fence for fence installation.  The first time was 7 years ago, and I was very satisfied with professionalism and business practices of the company.  Phone calls were returned in a timely manner, work crews arrived on time and finished work within the scope of time allotted, and took pride in the quality of work performed.  The fences they have installed look great, and I would not hesitate to hire them again if needed.

It took a little long to get done because of all the rain but they did a good job, and I was very satisfied with their work.  I will defiantly use them again in the future.  Their price was right and the owner of the company came out and checked up on the work through out the process. 

They are very professional and their price is good. I have used their services couple of times and the experience that I have had is excellent every time. They are very punctual. I would rate them high overall. I would use them again in the future.

We had some additional deck work done. As in the past, we couldn't have been happier with the price and the service we received. The work itself was performed by a subcontractor and we have no complaints. But we know from past experience that if we did have a complaint, it would be promptly addressed!

Warner returned our call promptly and arrived on time for the estimate. He was both sensitive to our needs and responsive to our desire to cut costs where we could. He was also very patient about answering my questions and tolerating the design changes, even after the crew arrived! His workers were wonderful, polite, respectful, and careful to clean up after themselves each night. A few days after the fence was completed, Warner called to ensure that we were satisfied (and to arrange for the final payment). He advised us that the gate could require adjustment as the ground settled (which he said was included in the price), but it has not. In all, we are 110% satisfied with the quality and appearance of our new fence and intend to have Warner do some additional work in the very near future!

VERY EFFICENT WITH TOTAL CONSTRUCTION TIME LESS THAN THREE DAYS. SOUNDLY CONSTRUCTED WITH QUALITY PRESSURE TREATED PINE WOOD. GATES SWING EASILY AND ALL HARDWARE MATES PROPERLY.

EAST COAST FENCE WAS VERY EFFICIENT WHEN THEY INSTALLED OUR FENCE. THEY STAYED WITHIN THE TIME FRAME THEY SET PRIOR TO BEGINNING THE INSTALLATION OF OUR FENCE. WE HAVE BEEN VERY HAPPY WITH THE FENCE.