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DSR, INC

4.5(
6
)
Computer Network or Wiring Install or Repair, Computer Repair, Troubleshooting or Upgrades - For Business, Commercial Computer Network or Wiring Installation or Repair Service,

About us

For more than 25 years, DSR has been providing expert computer sales and repair services to businesses and consumers in Baltimore, MD just like you. Regardless of the type of equipment or repair you need, DSR can help. Our technicians are familiar with all the major computer makes and models, and will be able to quickly diagnose and repair your computer.

Business highlights

45 years of experience

Services we offer

DSR offers sales & repair of notebooks (mac & PC), Dell, Lenovo, PC parts & accessories. DSR is authorized to perform warranty repair for most major manufactures including HP, Toshiba, and Fujitsu. DSR also offers onsite network services within in a 50 mile radius., desktops, tablets, technology equipment

Accepted Payment Methods

  • CreditCard
Reviews
4.56 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
17%
1
0%
Write a review
Showing 1-6 of 6 reviews
Adam D.
Feb 2012
2.0
$200
This company might be good if you've got bulk work, but they don't seem to care about an individual.  Business like this should not stay in business.
Response from DSR, INC
"Hello (removed member name), First off, I am very sorry to hear that you had a bad experience here at DSR. Our reputation is built on delivering quality and affordable service to our customers and if you left without feeling you experienced that than we failed somewhere. For that I am very sorry. I did want to address a couple points within your review: 1. I can absolutely assure you that DSR by no means reviews our own company on Angie's List or any other site. All of the reviews listed on this page are from legitimate customers, some of whom have been with us for over a decade. We believe in honesty and transparency and never post our own reviews or seek to edit the reviews of others. 2. I'm disappointed to hear you felt we did not care about you as an individual. Individual consumers make up a very large segment of our repair business and are very important to us. Many of the other reviews you see on this site are from individual consumers. We absolutely value every customer that comes through our door. I apologize that you didn't feel valued. We take that criticism to heart and will use your feedback to improve our business. Kind Regards, The DSR Team"
Eric B.
Dec 2011
5.0
Yes, I recommend this pro
$1,000
We have purchased nearly 100 computers since July 2010.  I love their service from recommending models all the way through shipping and invoicing - just easy and predictable.
They take the time to take care of little nuisance things I'm sure they don't make money on, but just want to things easy for us.
Norman S.
Jul 2011
5.0
Yes, I recommend this pro
$1,000
We first interacted with them because they were a local Toshiba repair place.  We needed something that we could get done quickly and we could carry our computer there and get immediate interaction with people.  They have repaired computers, and we have bought computers through them.  We get a retainer with them by paying $1000, so we can use their services whenever we need.  They are very knowledgeable and very responsive.  They are reasonable when we order computers through them and having bought the computers through them they look into any repairs.
BARBARA W.
Jan 2010
5.0
Yes, I recommend this pro
$100
They were great. They were fast. They diagnosed the problem quickly. When they realized that swapping out the hard drive would not fix the problem they allowed me to return the new hard drive.
CAROL C.
Mar 2007
5.0
Yes, I recommend this pro
$99
Tony was able to come on the day requested and called ahead to see if it was OK to come a little early. For our slow-performing PC, he said it was crashing and advised us to re-install Windows. He offered to take it with him and do it for an additional fee. We declined because we can do the re-install ourselves. For our PC with the malfunctioning monitor, which we just wanted to clear off the hard drive and get rid of, he said that he could take the drive out of the CPU and we could keep it and get rid of the remaining components. We declined that service because we would prefer to see if there are any files on that machine that we want to keep.
William T.
May 2005
5.0
Yes, I recommend this pro
$25
THEY HAVE DONE ALOT OF WORK FOR ME IN THE PAST YEAR AND THEY ARE GREAT AT FIXING THINGS. IF YOU NEED TO GET A LAPTOP FIXED THEY ARE THE ONES TO CONTACT.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

DSR, INC is currently rated 4.5 overall out of 5.

DSR, INC accepts the following forms of payment: CreditCard

No, DSR, INC does not offer free project estimates.

No, DSR, INC does not offer eco-friendly accreditations.

No, DSR, INC does not offer a senior discount.

No, DSR, INC does not offer emergency services.

No, DSR, INC does not offer warranties.