The worst experience of my life, violated my home, using if while it was vacant, shotty work and disrespected me and my situation. Nothing but fire chasers in cohoots with shady insurance adjusters. I hear company has filed bankruptcy, being sued, cheater homeowners for incomplete work, lost home improvement license, in much debt and being sued by several businesses, homeowners & will be in court, paying restitution or in jail for years.
Description of Work: Smoke & water damage restoration
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Gail C.
08/2016
1.0
remodeling, home builders, home remodeling, foundation repair, basement remodeling
 + 3 more
Total incompetence, demonstrated by utterly and completely substandard work and punctuated by their filing bankruptcy in 2016 and did NOT FINISH the job. We are now out of pocket with another contractor to "clean up" their mistakes (that by the way are TOO MANY to put into a review) and finish the job. The latest event is a pipe that they "forgot" to GLUE at a T location and put up finished sheet rock over it. We had a major flood from the "disconnected" pipe and now have to cut 7 feet of sheet rock, replace an entire room of new carpet and padding, etc etc. Electric outlets affected and the list goes on.... DO NOT USE THIS CONTRACTOR. THEY ARE A JOKE AND WILL PROMISE YOU THINGS THAT THEY CANNOT DELIVER.
Description of Work: Complete restoration after 3 level fire damage of townhome
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$200
Paul F.
06/2014
5.0
remodeling
 + -1 more
unknown
Description of Work: Tree through roof. Insurance claim but did a real nice job fixing it.
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Service Categories
General Remodeling,
Basement Remodeling,
Foundation Repair,
Kitchen and Bath Remodeling,
Homebuilders,
Water & Smoke Damage
FAQ
PROMPT RESTORATION INC is currently rated 2.3 overall out of 5.
No, PROMPT RESTORATION INC does not offer free project estimates.
No, PROMPT RESTORATION INC does not offer eco-friendly accreditations.
No, PROMPT RESTORATION INC does not offer a senior discount.
No, PROMPT RESTORATION INC does not offer emergency services.
No, PROMPT RESTORATION INC does not offer warranties.