When I returned home, the tree had been cut down but a 3 foot stump remained in the yard. Additionally, my yard looked like a moonscape. All the grass was dead indicating that the cuttings and sawdust had been left on the ground for several days, thereby suffocating the grass. I called the company to lodge a complaint about the stump and the condition of the yard, and was told the stump would be removed. After weeks and weeks of calling, I was told the company did not have a stump grinder and would not remove the stump. Additionally, the company denied responsibility for the condition of the yard. I seriously considered filing suit against this company to recover the cost of hiring another company to remove the stump, and the cost for clean-up and re-seeding. In the end, I let it go, but I wouldn't hire this company to mow my lawn.
Description of Work: I hired Executive Tree Experts to remove a large tree from my back yard while I was out of town.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$6,000
Margaret M.
10/2009
1.0
tree service
+ -1 more
He has done work for me previously and several times for my neighbor. So, when he asked me for the money up front and said he would get the job done that day, I paid him..... that was 2 weeks ago. He did not do the job that day and said he would be there the next day, then the following Monday.... that was 2 weeks ago. He won't answer my calls or return my messages. He cashed my check and my trees are still down in my front yard. Lesson for me, but I want to ensure he does not benefit from your service. He is not trustworthy.
Description of Work: Bob McClung, the owner, contracted with me for $450 to take out 2 small damaged trees.
Rating Category
Rating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$450
COLIN R.
07/2006
3.0
tree service
+ -1 more
The service was prompt and professionally performed. Unfortunately, they forgot to grind two additional stumps listed on the contract. It has been several months and they still haven't completed the work, despite multiple calls and threats of legal action. Such a shame, considering the initial work was great.
Description of Work: Executive cut down three large trees very close to our home. One of which was wrapped around electrical wires. They also ground the resulting stumps.
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Service Categories
Tree Service
FAQ
EXECUTIVE TREE EXPERTS is currently rated 1.9 overall out of 5.
EXECUTIVE TREE EXPERTS accepts the following forms of payment: MasterCard,Visa
No, EXECUTIVE TREE EXPERTS does not offer free project estimates.
No, EXECUTIVE TREE EXPERTS does not offer eco-friendly accreditations.
No, EXECUTIVE TREE EXPERTS does not offer a senior discount.
No, EXECUTIVE TREE EXPERTS does not offer emergency services.
No, EXECUTIVE TREE EXPERTS does not offer warranties.
EXECUTIVE TREE EXPERTS offers the following services: TREE & STUMP REMOVAL. LOT CLEARING. PRUNING. STORM DAMAGE. CABLING & BRACING. INSECT & DISEASE CONTROL. STUMP GRINDING. BUCKET TRUCK & CRANE SERVICE.