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BMC Services LLC

Founded 2002 • With Angi since November 2009

4.0

(3) Verified Reviews

Business Details

Phone Number

Address

3601 Commerce Dr Ste 108

Halethorpe, MD 21227

Description

Family owned and operated. Additional e-mail - jblack@bmcserv.com.

Verified Reviews

A few reviews for this pro...
JEREMY D.
5.0
07/21/2015
.
Description of Work
.
Category
heating & air conditioning/hvac
Rob C.
2.0
08/04/2014
I'm truly conflicted about this review. Things went poorly at first, then I was impressed with how they were trying to make up for it, but then it went down hill again. The first technician was not careful to diagnose the problem correctly, just pumped a lot of refrigerant into the system which didn't last 24 hours ? Not good. Then the Ops Manager himself came out on a holiday and figured out the leak in the evaporator ? Very good. Unfortunately, they sent the first tech back out to install the new evaporator. He made many errors that even I could see were wrong and had to question ? Bad. He also had a cavalier attitude about his workmanship and did a lousy, sloppy job ? Really bad. After a phone call to the Ops Mgr they assured me it was all good and correct. Well, it wasn't because that, too, stopped working within 24 hours ? Not good. Again, the Ops Manager himself, and team, came out and spent many man-hours reinstalling it correctly at no additional charge ? Very good. But then, when I could tell that there was still something wrong, I could not get them to respond to my calls, believe me that something was not right yet, or to come out and check it. It took a week of pestering until someone came to do a cursory check just so they could say they did ? Really bad. One of the problems even I figured out and fixed. For the final thing, I had to have another provider come out and diagnose and fix. Admittedly, it was an obscure and intermittent problem to find, but it was one that they had caused without understanding what they had done. Well, that's about equal Goods to Bads, Very Goods to Really Bads. So, what is that ? on average "Okay"? You do the math. I would allow that maybe it was just unusually bad luck on both sides. Maybe they demonstrated earnestness, at first, to fix it and get it right; but the obscure problem they left behind was beyond their level of expertise; or maybe they were just cutting corners, I can't be sure. But I won't go back to them, and I wouldn't risk recommending them to someone I knew. Perhaps your experience with them will be just fine.
Description of Work
Replaced a failed evaporator coil in AC system.
Category
heating & air conditioning/hvac
JEREMY D.
5.0
11/04/2009
It went extremely well. I couldn't have been more pleased.
Description of Work
Our heat went out and while everyone else couldn't get to us for at least 2 weeks, BMC was to the rescue in less than 2 hours! The technician who came out was extremely helpful as not only did he fix my heat, he taught me all about the heating system itself and the cause of it's failure. BMC coordinated with me over the phone as to when they would be at my house so I didn't have to take off of work all day. They were extremely prompt, courteous, and professional.
Category
heating & air conditioning/hvac, plumbing, water heater repair

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    American Express, Discover, MasterCard, Visa, Check, Financing Available
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    High efficient heating and cooling systems, design & installation of custom duct systems, chiller services, high purity piping installations, rooftop unit replacement, cooling towers, mechanical construction, refrigeration, custom plumbing & heating, drain cleaning, water & sewer replacement.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about BMC Services LLC

    How is BMC Services LLC overall rated?

    BMC Services LLC is currently rated 4 overall out of 5.

    What days are BMC Services LLC open?

    BMC Services LLC is open:

    Sunday: Closed

    Monday: 8:30 AM - 4:30 PM

    Tuesday: 8:30 AM - 4:30 PM

    Wednesday: 8:30 AM - 4:30 PM

    Thursday: 8:30 AM - 4:30 PM

    Friday: 8:30 AM - 4:30 PM

    Saturday: Closed

    What payment options does BMC Services LLC provide

    BMC Services LLC accepts the following forms of payment: American Express, Discover, MasterCard, Visa, Check, Financing Available

    Does BMC Services LLC offer free estimates?

    Yes, BMC Services LLC offers free project estimates.

    Does BMC Services LLC offer eco-friendly accreditations?

    Yes, BMC Services LLC offers eco-friendly accreditations.

    Does BMC Services LLC offer a senior discount?

    No, BMC Services LLC does not offer a senior discount.

    Does BMC Services LLC offer emergency services?

    Yes, BMC Services LLC offers emergency services.

    Are warranties offered by BMC Services LLC?

    Yes, BMC Services LLC offers warranties.

    What services does BMC Services LLC offer?

    BMC Services LLC offers the following services: High efficient heating and cooling systems, design & installation of custom duct systems, chiller services, high purity piping installations, rooftop unit replacement, cooling towers, mechanical construction, refrigeration, custom plumbing & heating, drain cleaning, water & sewer replacement.