Cumberland Valley Heating & Air Conditioning
About us
Established in 1988, Cumberland Valley Heating & Air Conditioning has been providing quality installation and maintenance of heating and cooling systems to customers the the tri-state area for over twenty-five years. Voted #1 HVAC contractor by Hagerstown Magazine for five years in a row, Cumberland Valley is uniquely qualified to help clients select the comfort system that best suits their home, business and budget. Cumberland Valley earns its customers' trust on every project and service call with personal attention, and it provides the customer with maximum value. Cumberland Valley Heating & Air Conditioning is always there for you when you need them the most, around the clock, 24/7.
Business highlights
Services we offer
Residential & commercial heating, air conditioning Installation & service. Air duct cleaning, and air conditioning, boiler removal., heat pumps, ventilation
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 17% | ||
| 0% | ||
| 8% | ||
| 0% |
Since we have an attic air handler, we scheduled the work for the Fall so the heat in the attic would not be a problem. The unit was ordered for us in the Spring. Cumberland Valley protected the price and rebate and added the ductwork at minimal additional cost. Other competitors would not do this for us at this price .
The two young men they sent were prompt, efficient, and considerate and finished the job ahead of schedule.
Our salesperson was excellent. The office personnel filled out all of our paperwork for us to sign with First Energy so we could get our rebate from them. That rebate will lower our cost to about $6200.
"We appreciate Ms. [removed member name] choice to allow Cumberland Valley Heating and Air Conditioning to earn her business. Our customers are our number one priority, and we strive to meet their needs in every possible way. Out technician arrived at Ms. [removed member name] home within the time frame given during the initial call. The technician performed a standard system diagnostic and ascertained that unit's compressor would need to be replaced soon because of the wear of the unit and life of unit. Our technician suggested to the customer that unit could be replaced and offered the customer the opportunity to fix the unit at an estimated price. The customer claims they contacted another company to review their system and said, "they said it could still cause us problems or it could be fixed. They would have to take it apart to see (which would cost more money). If it continues to work we don't have a problem." Our company obviously cannot speak to the service provided by a separate company nor can we evaluate said company's diagnosis. However, Ms. Ridgley did say that the other company who replied to her request for service detailed a similar impending malfunction, just as our service technician stated." Our service technicians are trained professionals with many years of experience within the heating and air conditioning industry. They invariably make judgement calls during every service call and offer customers variables and options to streamline their units and/or permanently remedy a faulty unit. Our service technician ascertained quickly the life of the compressor and will soon need to be replaced for the customer's unit to continue working properly, hence the technician's suggestion to upgrade the unit."
Licensing
State Contractor License Requirements
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