Number of Stars | Image of Distribution | Number of Ratings |
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0% | ||
14% | ||
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29% | ||
57% |
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Their actions are unforgiveable. I got my money back, but I should have sued them for the investment costs that I had put into the picnic that never happened---I couldn't eat all of the food myself---and did not have the freezer room to freeze it all before it went bad. However, I never wanted to see them or hear from them again. They should be out of busniess. This is a clear case of Over Promising and Under delivering. NO I DO NOT RECOMMEND THEM FOR ANYTHING.
We started in January of 2012 and it fizzled out by November. IN between missed appointments and lack of communication were the norm. Usually the price cited was the initial price - it would go up from there after 'problems' were found - on a regular basis. Sometimes we were ignored for months at a time. Even registered mail didn't work - they wouldn't open the mail. To be fair, I think they were overwhelmed because of their overuse of DealFind vouchers and weren't ready for the volumes of work requested. However, they doesn't excuse the lack of communication and the very shaky quality standards of much of the work - which I would characterize as 'close enough'. Not professional.
I bought 2 Eversave coupons and 2 DealFind coupons pretty much back to back. I have a condo in Ocean City MD and needed my kitchen (including cabinets) painted. I also needed some work done around my house (power washing, deck work, etc.). Prior to purchasing the coupons, I looked them up on Angie?s list and there were no comments for this company.
I made my 1st appointment with Randys? wife for them to come 4/28. I went down a few days ahead of time to empty the cabinets and remove stuff from the walls and counters. I had given them my cell phone number to call if plans changed. They called my house (not the cell phone) the day they were to arrive and left a voice message that they were not coming; their truck broke down. No problem, those things happen.
I rescheduled the painting for 5/24. Again, I went down there a day ahead of time so that I would be there when they arrived. They did not show up or bother to call. When I called, I spoke to Randy who told me that they were not coming due to the impending holiday. He insisted that ?get away day? is on Thursday (when they were supposed to come) instead of Friday (everyone knows ?get away day? is Friday when the holiday is on a Monday). Anyway, they should not have booked it if they didn?t want to come.
Now one would wonder why I gave them another chance. We rescheduled, once again, for 7/7. I reminded them that it was the Saturday after the holiday and they said no problem. The day arrived and once again they did not show. I again spoke to Randy who told me that Eversave has not paid him (I later verified with Eversave that it was a crock) and he would come if I paid him more. Needless to say, 3 strikes and you are out.
I was pretty lucky in that I contacted both Eversave and DealFind (both who have received complaints from this company) and I received a refund.
It should be noted that the Better Business Bureau has a caution against this guy.
I understand that we had bought a deal using coupons, but I should have gotten the same professional service as if I was paying full price. We paid extra to have the wall repair done and I don't think we got good value for that either. I would not recommend this provider.
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