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Victory Cleaning

upholstery cleaner, carpet cleaner

About us

We want to be your first choice wnen it comes to keeping your home clean, healthy and looking it's best. We are a full service carpet and upholstery cleaning company. We are professional, easy to work with and efficient with our time. We are eager to exceed your expectations and earn your business and referrals in the future.Please give us a call today. We look forward to working with you.

Business highlights

12 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.233 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
0%
3
0%
2
3%
1
18%


Rating CategoryRating out of 5
quality
4.1
value
4.1
responsiveness
4.2
Showing 1-25 of 33 reviews

Terri M.
11/2024
1.0
I would not hire this company. I would not recommend this company. I think they did a horrible job. They were late for the appointment they, Had a sliding scale for the price to be charged. Very unprofessional.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$375

Terri M.
11/2024
1.0
He was late for the appointment, was very sketchy on the price to be charged, very unprofessional, not happy with the service carpet does not look any cleaner now then before he cleaned them I would not recommend Victory Cleaning or deluxe cleaning services for any work to be done in my home

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0

$400

pat m.
10/2024
5.0
I would not hesitate to recommend Ryan was prompt and efficient And very patient was un foreseen circumstances he was faced with which delayed his ability to begin his work. I would absolutely hire him again and will be probably another year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

stephen g.
09/2024
5.0
Quick and efficient

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kiersten H.
09/2024
5.0
Ryan was very professional. Got the job done quick and easy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David S.
09/2024
5.0
They were very prompt in coming out to clean our carpet and did an amazing job removing stains in the carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Rebecca Barnes S.
09/2024
5.0
Very professional, friendly. They were thorough and quick. I would highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Calvin C.
09/2024
5.0
The company and employees were professional, courteous, on time , and perform an excellent job. I highly recommend their services for your carpet cleaning needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Craig J.
09/2024
5.0
Great experience with Ryan. He did a really good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brendan L.
09/2024
5.0
Reliable and responsive to calls. They came in and knocked out some tough stains on my floor within a half hour. Thorough job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ryan W.
09/2024
5.0
Did a amazing job my carpets look new and smells amazing definitely will use again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Troy D.
09/2024
1.0
I needed the entire house cleaned minus one bedroom (living room, dining room, rec room, family room , hallway and 2 sofas cleaned.) He quoted me $365.00. There were stains and some pet odors. He got there and said it would be $750.00 after he started cleaning. He did not have a commercial set up. He walked around spraying chemicals in a squirt bottle while the other guy pushed the cleaning machine (a little bit bigger than a vacuum cleaner) and were finished in 55 mins. They did not move any furniture at all. There is still dog hair under all of the furniture. The final bill $2,175.00. I was totally shocked. Thats $1,100.00 per hour per person. Piss poor job. I recieved no business card, no invoice and he said there would be a 4 year warranty. No warranty paperwork at all. I finally got a paid invoice. These guys are complete rip off artists and do a lousy job. They did show up on time though. Do not use this company for anything.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0


Amy P.
09/2024
5.0
Great job. My carpets look great. I highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Justin S.
07/2024
5.0
Very professional, quick and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carol M.
07/2024
5.0
For me booking the morning of they arrived early got the job done I was very pleased.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shuaronda L.
07/2024
5.0
They were on time friendly and very efficient. I was pleased with the experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike H.
07/2024
5.0
Carpets look amazing stains gone definitely recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim K.
07/2024
0.5
get everything in writing before he starts work. His final charge when he finished was double the ballpark figure he initially presented, which I did not get in writing. He kept talking about a four-year warranty which would provide much cheaper cleans. When I asked for a copy of this warranty, he kept saying he would text it to me. After more than two months of text exchanges, I still have not received the warranty in writing.

Rating CategoryRating out of 5
quality
3.0
value
0.5
responsiveness
1.0


Markell J.
07/2024
0.5
Upcharged me saying that his (Ryan?s) product would remove stains in the house and that I needed more than just a regular cleaning. ?Cleaned? the carpet with some generic spray while another guy who wasn?t introduced used some generic carpet cleaning vacuum I could rent for 50 dollars. I let the carpet dry after 2 hours as this joker asked me to. Inspected various portions of the carpet after the fact and they weren?t even damp. Avoid this organization at all cost. The other reviewers have to be bots

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


rufus g.
05/2024
5.0
Good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Danielle S.
05/2024
5.0
Excellent service! Ryan and his assistant showed up on time, did a fantastic job, and the price was very fair. My house looks and smells beautiful. Will definitely use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terri D.
04/2024
1.0
No, phone another reliable carpet company. Very unprofessional. Wants the money, but did a poor ass job!!!!!!!! I contacted this company for service. At first, Ryan did not have time to fit me into his busy schedule. However, On Sunday, April 21, 2024, Ryan phoned me and stated that they had time. to clean my carpet the next day. My appt. was between 9:00am-9:30am. He arrived with another gentlemen around 9:00 and had cleaned 3 rooms, 1 hallway, 12 steps and my basement in 40 min.. I told him that was too fast, however, he assured me they did a complete job. My cash app. payment time was 9:41am. I also have the time of arrival in my phone as well. I called him back on 4/24 and told him that I was displeased with his work because the carpet smelled and had not been properly cleaned because he rushed to clean it so he could get to his prior customers on time. Ryan told me that he would check his schedule and get back with me to reclean (I guess he is still checking his schedule because he never called me back). During the cleaning, he never replenished the water tank with fresh water or carpet cleaning solution. how can you allegedly clean that amount of carpet without refilling the tank or emptying the dirty tank. When I spend my money, I expect professional service. I wasted $240 and now have to clean the carpet myself. Angie, this company was listed on your top 10 carpet cleaning services, WHY?? In the future, I will not be utilizing anyone on Angies list.

Rating CategoryRating out of 5
quality
0.5
value
1.5
responsiveness
1.0


Abraham F.
04/2024
5.0
Excellent service and work done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paula D.
04/2024
2.0
He is not truthful, he is not honest. He does a good job but he is not honest.

Rating CategoryRating out of 5
quality
1.0
value
2.0
responsiveness
2.0


Kay S.
04/2024
5.0
Very prompt, professional, and carpets were cleaned and deodorized. Look great. Love the warranty and will use Victory again. .

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

7310 Ritchie Highway #200, Glen Burnie, MD 21061

http://victorycarpetcleaningandrestoration.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

upholstery cleaner,
carpet cleaner

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Victory Cleaning accepts the following forms of payment: CreditCard
Yes, Victory Cleaning offers free project estimates.
No, Victory Cleaning does not offer eco-friendly accreditations.
No, Victory Cleaning does not offer a senior discount.
Yes, Victory Cleaning offers emergency services.
Yes, Victory Cleaning offers warranties.

Contact information

7310 Ritchie Highway #200, Glen Burnie, MD 21061

http://victorycarpetcleaningandrestoration.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day