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Sila
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
Sila is a Lennox Premier Dealer. Every Lennox Premier Dealer is trained to deliver a level of comfort and service that exceeds customer expectations. Established in 1989 by CEO Jack Rothacker, Sila Heating & Air Conditioning continues to provide the highest quality home service solutions for residential and commercial property owners in the Northeast. We believe that comfort is what makes a house a home. From custom air conditioning installations for older homes to heating repairs and regular maintenance, our team of first-rate engineers and technicians have one goal: keep your home comfortable and safe.
Business highlights
Emergency services offered
36 years of experience
Services we offer
Electrical, heating and air conditioning, installation & repair.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.7355 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 10% | ||
| 3% | ||
| 1% | ||
| 3% |
Showing 1-25 of 355 reviews
Miriam B.
Oct 2022
Carlos did a great job! Very professional and quick.
Sandra M.
Jan 2022
Starting with the team of Tyrrel and Tony, who came by the very next morning and gave us our estimate to the quick service the next day for a brand new furnace. The professionalism continued the next with Joshua and Keith who skillfully placed the furnace and explained in detail what they were doing. The placed sheets of protective mats on the floor to not damage anything. To finish off with the ladies at the home office, Rachel, Miranda, and Deanna who set up the original appt and helped with the financials. Great customer service and the easiest to plan with.
Sanjay G.
Sep 2020
Very comprehensive, will continue to use.
Response from Sila
"Thank you for allowing us in your home. Our technicians work hard to keep our homeowners comfortable. The commitment we have to quality and friendly service make every appointment pleasant. Thank you for being a valued customer of Team Sila."
Jixin L.
Mar 2020
Pretty well..
Response from Sila
"Thank you so much for this perfect rating [Member Name Removed]. We truly appreciate when our customers take the time to provide feedback. Every rating helps to strengthen our commitment to customer service. We offer plumbing services in all areas please visit our website for more information www.sila.com Thank you, Team Sila."
MARY M.
Sep 2019
Same technician that had serviced my home before- I like the consistency. Always tries to upsell- this time suggesting I needed a new water heater overflow tank which I did not. Quality work at top dollar price. He continues to suggest I need an entire system replacement to a new HVAC system which I do not.
Kay W.
Nov 2018
Great. I had tried to get the company with which I had a maintenance contract, Accel, to give me an estimate; they were completely nonresponsive. Another company, Polar Bear, the representative was informative, punctual, and professional, but the boss said they would not install one under the window, that it couldn't be done! it has to be on the side of the window. Visually, aesthetically, that was not going to work for me. I was going to forget getting a mini-split. But then I called Sila. Someone came out right away; said, of course, it can be done. Two days later, two men came and expertly installed it and carried the window unit, which I donated, down 3 flights of stairs. The mini they installed is unbelievably quiet and works perfectly. I waited to do this review until after I had tried the heat; it too: perfect and quiet. It is under the window, works great, and is just what I wanted. Going forward, I am going to use Sila to maintain the two central air units that I have for other parts of the house.
Bryan W.
Aug 2018
very well ,it didn't take very long and the tech did a great job.
Atiba B.
Jul 2018
I call Sila all the time for my HVAC needs. They have become my go-to for anything HVAC related. They're always responsive, helpful, honest and friendly. I'm picky about my service providers and the quality of work performed. If I ever have a problem, they're always quick and easy to deal with.
Anelia M.
Jun 2018
They found an issue which required more investigation. They had to charge a little extra for that, but didn't charge me full price.
SEAN O.
Jun 2018
Excellent. Jose was fantastic, friendly and professional.
Michele G.
May 2018
Since I first them through Angie's List 4 years ago, I still use them and them only. Awesome crew
Jonathan K.
Mar 2018
Very well. Technician was very friendly and professional. Ultimately, he decided that that noise was the fan rubbing on the casing and not anything wrong with the motor. As such, no repairs were required. He lubricated some components as part of the service. Bonus: paperless office. Amazing! (I hate paper)
CC R.
Mar 2018
We needed our heat pump repaired. Sila's tech was prompt and efficient. We would hire them again if needed.
Michael V.
Feb 2018
Great. Professional, punctual.
Response from Sila
"Thank you very much for the kind review and great grade! We are happy to hear you had a great experience using Sila! We look forward to servicing you again in the future. Best Regards, The Sila Team"
Michelle M.
Jan 2018
Workers were respectful and worked quickly. They cleaned up everything and stayed after installation to show me how everything worked and answered questions.
Response from Sila
"Thank you very much for your kind review. We are happy to hear that the installation went well and that you were pleased with our services. We try to our best to hire quality team members that make your Sila experience one to remember. We look forward to servicing you again in the future. Best Regards, The Sila Team"
Thomas C.
Jan 2018
Great - they were on time and professional throughout, both in terms of scheduling and the work itself. Tony was efficient and knowledgeable. He recommended a UV "air scrubber" be installed which was a bit of an unexpected expense, but warranted, I believe. I may even put one on the furnace in the new house. All in all, good experience and would definitely use them again.
Response from Sila
"Thank you very much for your kind review. We try our best to hire quality team members that make your Sila experience one to remember. I will be sure to let your technician Tony know you found him pleasant and knowledgeable. We hope to service you in the future!! Best Regards, The Sila Team"
John G.
Jan 2018
It was a major insufficiency
Response from Sila
"We are sorry to hear you did not have a good experience using Sila. Unfortunately, we do not service your area. You can request a refund from Angie's List for the services our company was unable to perform. There was a technical glitch that occurred and our coupon for the water heater flush went to several areas that we do not service. We apologize about the inconvenience. Best Regards, The Sila Team"
Matthew H.
Jan 2018
I can't rave enough about Sila's recent seasonal tune-up/service call! We pre-purchased two HVAC/heat-pump inspection and tune-up coupons (we have dual-zone) around Thanksgiving and scheduled the appointments for the first week of the year, which just happened to coincide with a significant cold snap that was overwhelming our lower level unit. Sila was able to accomodate our schedule and gave us a 3-5pm two-hour window for the appointment. They also followed up on the day of the appointment to confirm that the technician was en route and would arrive promptly at 3pm. He arrived at exactly 3pm, donned shoe covers in the house, was extremely polite and went above and beyond to diagnose the issues that were inhibiting our one unit's optimal performance (a dirty gas flame sensor). All in all, I was extremely satisified with Sila and will most definitely call upon them for additional service in the future.
Response from Sila
"We are so happy to hear about the top notch service you received from Sila. We pride ourselves in customer service and strive to provide a dependable service. We thank you for reviewing our company and are happy to have met your needs. We look forward to servicing you again in the future! Best Regards, The Sila Team"
James K.
Jan 2018
Work was performed professionally and timely.
Response from Sila
"Thank you very much for your kind review. We are glad everything was done up to your expectations and were so happy with your water heater! We look forward to servicing you again in the future! Best Regards, The Sila Team"
Malik F.
Dec 2017
The work was done in an excellent fashion. I would definitely hire this company again.
Response from Sila
"Thank you very much for reviewing our company! We strive to provide a dependable service and are happy to have met your needs. We look forward to servicing you in the future. Best Regards, The Sila Team"
Marysue V.
Dec 2017
The vendor arrived on time and performed the task in a little less than 90 minutes. He helpfully volunteered that city water contains little sediment so every three years is a good schedule for on-going service. I was pleased to receive this essential service for such a good price.
Response from Sila
"We are so happy to hear about the top notch service you received from Sila. We pride ourselves in customer service and I am glad we were able to make recommendations that should make your home more comfortable for seasons to come. If you need anything else in the future please feel free to call our customer service team at 202-338-9400. Your review is greatly appreciated! Best Regards, The Sila Team"
CHARLOTTE C.
Nov 2017
Great and pleased with the result
Response from Sila
"Thank you very much for reviewing our company! We strive to provide a dependable service and are happy to have met your needs. We look forward to servicing you in the future. Best Regards, The Sila Team"
Diane D.
Nov 2017
Went well spend more than I was expecting
Response from Sila
"Thank you very much for reviewing our company! We strive to provide a dependable service and are happy to have met your needs. We look forward to servicing you in the future. Best Regards, The Sila Team"
Eric B.
Nov 2017
The followed through with everything they said they were going to do.
Paul V.
Oct 2017
great, repairman arrived on time and was fast, courteous and very informative of his repairs
Response from Sila
"Thank you very much for reviewing our company! We strive to provide a dependable service and are happy to have met your needs. We look forward to servicing you in the future. Best Regards, The Sila Team"
Licensing
State Contractor License Requirements
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FAQ
Sila is currently rated 4.7 overall out of 5.
Sila accepts the following forms of payment: CreditCard
Yes, Sila offers free project estimates.
No, Sila does not offer eco-friendly accreditations.
No, Sila does not offer a senior discount.
Yes, Sila offers emergency services.
No, Sila does not offer warranties.