Patio Enclosures

Everything went well. They were very accommodating about working around some difficulties in the project.

They are reliable, their prices are reasonable, they were on time, and I would recommend them to others.

Fairly well. They have one more day left on the installation.

Outstanding service, the project was in line with cost, schedule, and performance.

The "project manager" who was also the salesman promised  that project could start in June but actual start date was not until September.  We chose Patio Enclosures  because they indicated they could start before our first choice contractor but that turned out to not be true.  The carpenter who actually directed the crew and did the work was dependable and did good work.  The sun room generally met our expectations as to quality  except for the windows.  Patio Enclosures is associated with Stanek Windows and the Stanek windows do not measure up to those of competitors  windows in some respects.  The casement type windows that were required to be tempered glass show distortion along the edges.  The distortion  is the first thing that is noticed when one looks into the room detracting from an otherwise attractive room.  Patio enclosures claims it is a result of the manufacturing process for tempered glass and that nothing can be done to correct the defects.  As a side note the tempered glass Andersen windows that we have show no such distortion.  Some of the latches on the windows failed at installation and another failed just this evening when closing the window.

I intended to complete my previous review, once the job was complete. It has been close to 7 months past their contracted completion date, stated as within 120 days. We finally hired another contractor to repair the work done by Great Day Improvements, dba Patio Enclosures, finish the entire project, and even complete various maintenance and improvement jobs all over our house, for slightly over half the cost quoted by Great Day! Rather than giving my honest opinion of Great Day at this time, I'd rather give a glowing opinion and recommendation of the correct contractor to trust for all your projects for your family's home.  His name is Ron and works with his son, and often a brother; it is a family owned operation. They take meticulous pride in their work, and produce the same quality job that they would want in their own home. (See more..)

Once I chose them to do the work it took them about a month and half to start. They did an excellent job. The crew of two completed the sunroom in three weeks. Their cleanliness was outstanding.

The deck installation went fine.  I've had them out to touch up up a couple of issues where a possibility of a leak existed.  I've had to wait over a week to get someone to repair a support problem that led to the county not passing the room during the final inspection.

Our experience has been terrible! I wouldn't hire them to build an outhouse. They have never apologized for anything and have been horrible to deal with. They have County violations they haven't corrected in our room. The quality of workmanship is terrible. Jeff Tice hand wrote our contract and we couldn't read it. When he came out with his sales representative we explained to him what we wanted and he wrote it up. We told him we would take him at his word and signed the contract. We had 3 days that we could have gotten out of it, but we didn't. We've had problems from then on.

The salesperson was extremely helpful and went out of his way to explain the entire process.  In addition, we've asked the staff at the Lorton office for recommendations as to how to attach curtains etc. in the sun room and they were more than helpful.

It turned out fine. They were good. It is holding up well. We recently had a snow storm and had a leak on the skyline for the sky window; they're setting up an appointment now for that. They come when you call them.

The work began on June 12, 2012 and was completed on October 9, 2012. 
We experienced many problems with the project and needed to contact Patio Enclosures on numerous occasions. The problems occurred due to the lack of a complete set of written plans and the use of subcontractors. 
The owner of Patio Enclosures always acknowledged our concerns and promised to make good on them; however, it generally took a long time to do so.  Ultimately all issues were resolved, but the project took 4 months to complete, instead of 4 weeks as estimated.
We are definitely satisfied with the finished deck and enclosure, but it did require a lot of our time and took too long to complete.

We are very pleased with the company and with the sunroom.  The salesperson explained everything to us in detail, and there were no surprises.  The crew was very hard working and very neat.  The project took a bit longer than anticipated, but that is always the case.

The fact that the management team from Patio Enclosures tried to sell me on the idea that the inadequate construction of the first pad was going to work tells volumes about the ethics of this company. Eight months to build a 13x13 room addition is absurd. We were too deeply involved to get out of the situation and it would have cost us too much to do so. We trusted these people and they knowingly let us down. They will, undoubtedly, have excuses and reasons for all of the problems. The bottom line is that they are completely unprofessional and ethically questionable

Back in October 2003 I had a deck enclosed with a "Patio Enclosure".  At first it was great. No problems. But then I had water problems and boy did I.  Water was runing in my house between where the enclosure met the house.  I called them and explained the situation and they sent someone out to "band-aid" the problem. When the workman band-aided the problem he tore up the roofing on my house's roof. During the blizzard I had even more water.  Water was ltterally draining into the enclosure.  I could see it run down the inside roof and dripping all the way.  I called them and it was several weeks that they could even come out. I hired someone to at least shovel off all the snow from the roof. When they did come out they tore off all my shingles on the enclosure and "supposedely covered with plastic gel " that would prenvent any leaks.  I told them that if it was done right the first time I would not have have that problem. I was told to still pay the $500 that seemed to being the going rate everytime they came out. I contined to have water problems each time calling them and they would again fix something that should had been done right the first time and charging me $500.  I asked the owner to come out and look but he just said if I did not pay that he would no longer cover my warranty.  I had a gutter guy come out this past month who installed gutter guard and he commented on the enclosure.  He said the if I did not get something fixed there that I was going to have major water problems again.  He said where the enclosure meets the house roof there is no shingles, they have been all torn off.  That the shingles are all different sizes and coloring on my roof and whover did the roofing job was not a roofer. I am now in the process of getting a roofer to come who will testify on my behalf of the slip shod workmanship of "Patio Enclosre".  Stay tune in , I will be back with more comments and updates. Patio Enclosure you messed with the wrong person!

They were good.  I give them high ratings and would use them again in the future if needed. 

I received the estimate in August and after booking with them in early September they put me on the schedule for late September.  It took two weeks to finish the project.  I was still able to live in my house during the retrofit and they were very respectfull of what time they arrived and left so that my home time wasn't disrupted to much.  The customer service rep checked in on me three times while the project was underway and I appreciated that but it was not needed.  I now have a porch that I can use year round and that my firends will just love.

They did a beautiful job. They were professional and cleaned up all of their mess. I would use them again.

They built a sunroom for me and about a year and a half after it was completed the roof began leaking. They came out and patched the roof up for me and a couple of weeks later it was leaking again. Soon after the second repair it stopped raining and snowing. A little bit after the two year warranty was up we had a rather severe storm and the roof began leaking again. When I called them to come out they pretty much told me tough luck, your warranty is up. They told me that they would come out and look at it, but for the estimate alone they would charge about a hundred and sixty five dollars. Following this I had a couple of roofing companies come out and look at everything and they told me that the roof was done incorrectly to begin with. I was very unhappy with them.

If I was doing this again, I would insist on some performance dates with financial penalties built in if not met. For example, I would reduce the first payment from 1/3 to 10% and condition subsequent payments the completion of blueprintgs, submission for permits, date by which work starts, etc. with penalties of $1,000 per week of delay. They will probably object, but I this is more fair than the way their contracts require 1/3 upfront, and 1/3 when they deliver the materials so the owner is out 2/3 before any work begins. I would also ask for a detailed write up of what is required in terms of electrical service, excavation, etc, and they assume the risk is this changes.

They were good enough that we have used them more than once. The salesman was very detailed in asking us what we wanted, and in taking measurements. There was a little delay on waiting on the home owners association on just getting the approval but once they started they worked very fast and very clean. They were very close to there original estimate. We actually got 800 dollars back.

Promised to come 5 different times. Finally came but roof leaked worse when they left.

I would not use them again or recommend.

I HAVE ALREADY REFERRED TWO PEOPLE. THEY DO EXCELLENT WORK AND STAND BEHIND IT. AFTER A HURRICANE, I HAD ONE PROBLEM; THEY CAME OUT RIGHT AWAY AND FIXED IT FOR FREE.

I AM FAR FROM PLEASED WITH THEIR WORK. EVERYTHING THAT WAS DONE HAS BEEN REDONE AT LEAST THREE TIMES. IT WOULD TAKE A LITTLE COAXING TO GET THEM TO COME OVER. BUT ONCE THEY SET A TIME, THEY WERE OK ABOUT BEING THERE.