A Cleaning From Above

unknown

They gave excellent service.  They were on time, completed it within time to the satisfaction of a very particular landlord.

The couple was professional and detail home cleaners.  I would recommend them.

They were wonderful. They were very thorough, friendly but not overly friendly, and they were really great.

Excellent cleaning. Great price. Husband wife team. Took an effort to schedule!

,Abbey scheduled the first cleaning for November 18.  She emailed me that morning and said they were ill.  A few days later, we rescheduled for Nov 22.  Abbey & Mike arrived and did 4 hours of cleaning.  They were nice, not as professional as some, but did a reasonable job.  As they were leaving, we scheduled the second cleaning for December 17 at 2:00.
When they had not arrived or contacted me by 3:00 pm, I called Abbey's voicemail and left a message for her to contact me.  I called several more times later that day and other days, leaving messages on Abbey's voicemail - there is no question that the number is accurate as she gave me her card and it was Abbey's voice.  No response of any kind.
Finally, in an attempt to resolve this, I left an email message through the Angie's List message system which she had used when she postponed her first cleaning.  No response.  After I returned from my holiday out of town, I tried again to contact her on January 15.  No response.  I subsequently contacted Angie's List.  The Big Deal department gave her a date by which to resolve this with me and/or let them know. They told me that she did not respond to them either.

They are terrific. We now have them come out every 6 weeks.

unknown

unknown

Arrived on time, did a good job, and were very pleasant.  Couldn't ask for more.

They were prompt, courteous, and did a good job.

Very nice team of people.  I was a little surprised at how fast they completed the work.  I felt they cut a few corners in order to completely clean my house in less than 3 hours.  However, they were nice and I felt trust worthy.  Perhaps the level of cleaning was due to the fact that I had purchased a Deal and it was not a regular cleaning?

It was weeks before  we were able to get something scheduled.  Then we got the flu in our house and they wanted to reschedule as they didn't want to get sick.  I wanted to reschedule but it has been a nightmare to get them to respond.  They never returned my phone calls but did respond to messages through Angie's List.  This company was very challenging to get ahold of.  I basically had to chase them down to even get them to respond.  It became apparent to me that this wasn't going to work out.  It has been four months since I purchased the deal for housecleaning and my house has still not been cleaned.

unknown

unknown

unknown

Two people showed up. Cleaned three floors, 3 bathrooms (full), and did a good job.

They were fantastic! Thorough, polite, and helpful. Swept, mopped, vacuumed, dusted...They did it all! My bathrooms sparkled like never before!They did a great job and I hope to use them again...and again!

They surprised me this AM the schedule was for 1 PM.  Didn't have my phone number so just tried to see if I was available.  Very pleasant experience.  My complications included extra clutter because I am handicapped.  I keep things in sight so I can access them quickly.  Followed my instructions carefully.  Another complication is my 3 month old kitten.  I didn't want to keep him in his transport the whole time so they had to carefully access certain areas in coordination with me controlling the kitten.  Worked perfectly.  Happy with everything and will use this company again.

Did a great job cleaning the kitchen and bathrooms. Also vacuumed floors and dusted.

So glad to have found A Cleaning From Above. They are very thorough each and every time.  My house is spotless, corner to corner.  Quality, consistency, and thoroughness is what they deliver.  They are careful with my things and are always polite and professional.  I do not understand the negative reviews.  I am fussy.  I expect a good and thorough clean each time, not just a wipe down, and Abby and Mike always meet my expectations.  I have used multiple other cleaners (Five Star Cleaning and Molly Maids, to name two) who promised to be thorough and claimed that consistency was their forte, but these other companies did not deliver.  When I met Abby and Mike, I was ready to throw in the towel.  Was there anyone out there that would thoroughly clean each and every time?  The answer is yes!  A Cleaning From Above.  I truly appreciate what they do.  Thank you for your hard work, Abby and Mike.  I look forward to many years of working with you.

Very well.  Initially there were some initial problems connecting.  However, once they arrived at my home they did a professional, wonderful job.  When they left, my house was Clean and neat.  I would definitely recommend their work.  They were pleasant, fast and thorough.  They washed the floors, cleaned the kitchen and bathrooms, dusted (including the tops of my door moldings and pictures, vacuumed.  I am very happy with the work they performed.

Great. The providers were very responsive in scheduling. Also very professional and did a great job. We originally bought the Angie's list deal and now have A Cleaning From Above come in once a month and I am looking forward to it.

This was the best house cleaning I have had since moving in this house 6 years ago. Abbey and Mike are thorough, polite and cordial, and want the customer to be satisfied. I will definitely use them again!