The Elite Service Plumber

Shawn came to our rescue after our water heater broke down on us. We are new to home ownership and were looking for somebody who could quickly diagnose and fix the issue, give a reasonable price, and thoroughly explain the situation. Shawn far exceeded our expectations- he met these criteria and went above and beyond. He reached out to us and fixed our water heater within 24 hours. He was very knowledgeable and pleasant to work with. Would highly recommend his services!

He did a great job!!

They were great to work with. Requested pictures prior to visit to minimize repair time. Arrived on time and completed work quickly. Will used them again for my next plumbing need.

Excellent. Timely, quick and affordable.

We had an old 18 yr hot water tank fail. The cut off water valve failed to close too. It took one call to Elite Plumbing for them to come out and assess the situation, get to their product inventory and come back and make a complete replacement, install and carry the old tank away. One call, one visit, one payment, all successfully completed. They even offered a discount for senior citizens. He even referred us to a chimney expert who changed our chimney lining all at the same time. Complete service.

Excellent, replaced with massive new pipes and shut off valves.

Shawn is great. We called him on Christmas day and asked if he could come out the following day. He called on his way and came on the early side of his time window given. He located the broken pipe and fixed it quickly and snaked the drain to clear the clog. He was very good at explaining the issue and did a great job cleaning up as well.

great, on time, and professional

The drain remains unclogged to this day, and it easily could have gotten re-clogged if they hadn't done it really well. Ultimately I didn't have them do the upstairs faucet as it stopped leaking on its own for some reason, but Shawn really went the extra mile trying to find just the right replacement faucet for the job. He was thoughtful about how to save me money and how to do the job in a way I would be happy with. He is also very pleasant and nice to talk to. I would hire him again in a minute.

It was a difficult job and Elite Service Plumbing came up with a creative solution and installed it flawlessly.

Everything went well. The cost was reasonable.

Everything went smoothly. I contacted several providers and most responded promptly yet Elite Service was by far the quickest response. I used the message service on Angie's List service, and whoever was on the other end was very responsive, especially considering it was past 10 PM. The person answered all my questions through a series of messages, and I had an appointment scheduled for the next day. Shawna arrived well within the promised window and kept the price in in the competitive range. I would surely use this service again.

Solved problem quickly.

He had to reset the toilet and redo the seal. Very professional. Cleaned up well.

They said they had to clear it to the street. The same problem occurred about 3 mos later and they just snaked the drain and charged $150

The gentleman came and was very thorough in getting the faucet replaced. After 24 hours, it was still loose from the wall, so he came back and used a different sealant to secure it to the wall. After 48 hours, it was fine and I have had no problems. I did not have him do the plumbing inspection, although I should have, as we had an interior leak a week ago. I cancelled the inspection, as someone called from Angie's List and said this company could not do the job for the advertised price and they were offering a higher price. Elite said it was not them and I could not get Angie's List to respond.

very bad experience and highly overcharged.

Both removal of old toilet and installation of new one went very well. Clean-up following installation was very thorough. Installer was very polite and skilled at his work. No problems were encountered, job went very smoothly. Very happy with the job.

Shawn Cowart was extremely knowledgeable, helpful and personable. The whole house inspection was done and an additional toilet was replaced. I had previously purchased the toilet for installation.

I've used these guys before. There was one worker that came to do the work. It took three days to complete the work. They left the area fine when they were done.

Quick work - finished day of booking! Will use again

There was an additional charge as specified in the contract since the pipe was located in a crawlspace. The technician broke the access window to the crawlspace and replaced with plexiglass, which was fine. The plexiglass did not stay in place so I contacted the company. The technician returned the following evening to replace the plexiglass with a newly framed piece of glass. The window install was completed in only few minutes. Shawn did great work and was very respectable and professional. I also dealt with Dave by telephone and he was very helpful as well.

Great was fast and effecient

Everything was nice. I would totally use them again. There were two workers and it took them about half an hour. They were very knowledgeable and explained what was going on. They left the area clean.

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