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DAPHNE'S CLEANING SERVICE LLC logo

DAPHNE'S CLEANING SERVICE LLC

Carpets or Rugs - Clean at Home, Maid Service, Post Construction - Clean-up,

About us

Owner-operated. No subs. Cost is determined by the job. Travel charges may apply. No service charges. May contact through email or phone 24 hours at 240-508-8330. We love dogs, cats or any other domestic animal for no extra fee. We can clean any side of the house or the entire house. We do clean hoarders too. Emergency call, (240)508-8330 (240)508-5077 feel free to call us or text

Business highlights

Emergency services offered
19 years of experience

Services we offer

BATHROOM, DUST BASEBOARDS WE ALSO DO LAUNDRY FOLD AND PUT IT AWAY, FLOORS CARPET, KITCHEN, NO LIKE OTHERS PROVIDERS PRICES START FROM $99.00 FOR REGULAR HOUSECLEANING WE ONLY USE GRREN PRODUCTS WICH ARE SAFE FOR KIDS AND PETS CALL US NOW 240-508-8330, WE LOVE PETS, WE WILL CLEAN FROM TOP TO BOTTOM THE ENTIRE HOUSE

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.5190 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
18%
3
7%
2
3%
1
2%
Showing 1-25 of 190 reviews
Ashley E.
Apr 2019
1.0
DO NOT HIRE UNDER ANY CIRCUMSTANCES EVER!!! They broke my property (cracked and broke a large picture with glass everywhere), knocked out two of my staircase railings, lost one of my kitchen hooks, left soap rings on the kitchen counter, and did not finish moping (they also don't make the beds which he told me is not something they do)! For reference with the picture, it was hanging on a bathroom wall. When I walked into the bathroom the picture was off the wall and was facing in the OPPOSITE direction than if it would have just fallen off the wall organically--it was super obvious that it fell and someone picked it up and turned it around. I confronted the owner and he apologized and said he could have the crew come out the next day to clean and to see about getting an estimate for the picture--then radio silence. He also said that if there's damage that the crew files a report with him and he didn't get one--I informed him that since they didn't report the damage of the staircase railings or of the missing hook, then I was not surprised that they didn't report the broken picture. Then the day after I messaged him asking what was up and he said he was "checking body cam footage" that the crew supposedly wears and that he didn't see any damage. I asked him to send me the footage and invited him into my home to come assess everything for himself. Again, silence. Then I messaged him AGAIN today and asked when the crew was coming and to send me the body cam footage. He said that his crew didn't do it and that they would never "leave a place like that" (in regards to the corners that were cut in the cleaning), but in fact, they very well did. He sent me a text so I called him as I prefer to deal with these conversations on the phone. He did not pick up. I texted again and he refused to acknowledge the multiple times I invited him to the house to ***** for himself. I finally brought up to him that his conduct was unprofessional and that it was his responsibility to check his employees work and AGAIN invited him into my home. I also mentioned that if he didn't finish what he agreed to (having them finish the job) that I would have to report him to the BBB, post a review on all sites, file a police report for destruction of property and missing hook, and suponea the video from the "body cams" (which let's be real, I highly doubt they exist). He then accused me of trying to scam him and BLOCKED my number. This is a very shady man who is very clearly trying to get out of his responsibilities for what his employees both damaged and did not finish--if you look at the review below me, you can see his comment to that review and see that he does not act in a professional manner. The cleaning had a lot of cut corners and this was terrible customer service. To top it all off, this house cleaning was a birthday gift purchased for me by family. Instead of enjoying a clean home, I'm now going to be stuck sweeping up broken glass off the floor, throwing away a picture, buying a new hook, and finishing the job that his employees did not complete, and that he refused to come out and assess for himself. Avoid, avoid, avoid!!!!
Response from DAPHNE'S CLEANING SERVICE LLC
"I don’t know this person I have not serve this person"

Melissa M.
Aug 2018
5.0
Yes, I recommend this pro
$180
Lenny really went the extra mile to make sure he could provide his services! My regular cleaning company cancelled on me the morning of the appointment! I saw the reviews for Daphne’s on google and decided to reach out to them for the first time. Lenny said they were cleaning in VA. I told him what happened and that I knew new tenants moving in the very next day and he came back to Maryland and cleaned my rental property for me within just a few hours of our conversation!! He said that no matter what time it was, he would make sure to get to the house that day to make sure it got cleaned for the new tenants and he was true to his word. That is excellent customer service! The house looked great and smelled amazing. I strongly recommend them and will be using Daphne’s from now on!!
Response from DAPHNE'S CLEANING SERVICE LLC
"We always try to do the best for our customers"

Sharon H.
Nov 2017
4.0
Yes, I recommend this pro
$140
Communication was difficult but we worked it out. Things were not moved and backs of tables were not dusted. Details are important but this was an issue.

Denise C.
Oct 2017
4.0
Yes, I recommend this pro
$99
They did a good job. Not great but satisfactory.

Marc P.
Sep 2017
5.0
Yes, I recommend this pro
My first experience with them....I was very pleased with the apartment cleaning job performed (3bdrms; 2baths; approx 1500 sq. ft)....Two cleaning staff, stayed about an hour....got the place to sparkle and shine after not being cleaned for months....Would definitely hire again....

Lindsey C.
Sep 2017
5.0
Yes, I recommend this pro
$120
They did an amazing job cleaning my three floor townhouse. Did all bathrooms, took out all trash, dusted, vacuumed and even put new sheets on our bed. They also washed dishes in our sink and folded clothes, which I didn't except. Great job and reasonable price.
Response from DAPHNE'S CLEANING SERVICE LLC
"Thank you very much we always work hard to keep are customers 100% happy"

Sandra G.
Aug 2017
5.0
Yes, I recommend this pro
$129
I have been using Daphne's cleaning service for over 2 years for monthly full home cleaning. The cleaners have always been prompt and have done an excellent job. I also appreciate that I usually get the same two cleaners. The office is also very responsive and there is a lot of flexibility with scheduling.
Response from DAPHNE'S CLEANING SERVICE LLC
"We are very happy to do the job for you"

Sonali G.
Jul 2017
5.0
Yes, I recommend this pro
$110
They come weekly.
Response from DAPHNE'S CLEANING SERVICE LLC
"Thank you very much"

Jim M.
Jul 2017
5.0
Yes, I recommend this pro
They were prompt and efficient. It also helped that the unit was empty. They were able to be flexible and meet time constraints. The work was excellent and no problems were encountered. I would highly recommend this service.
Response from DAPHNE'S CLEANING SERVICE LLC
"Thank you very much it was our pleasure work for you"

Lauren Z.
Jun 2017
3.0
$179
I was advised by Angie's List to leave this review of my interaction with Daphne's Cleaning Service. On the morning of 6/1/17 I purchased the coupon for 6 hours of cleaning for $179. Later that evening I received an email from Lenin stating that: "am sorry but i stop selling those deal on angieslist please ask them for a refund and you can always go to my website. [*** Link removed ***] and purchase there. so i can book you in for the cleaning you can paid online or after the job" I found it odd that the coupon was still listed if it was not longer valid and contacted Angie's List. They are going to update the listing to remove the coupon, but I found it odd that Daphne's Cleaning Service would rather decline to honor the coupon and lose a customer over $10 (the cost of deep cleaning listed on their website), then to just remove the coupon from their listing. I will be looking for cleaning services elsewhere.
Response from DAPHNE'S CLEANING SERVICE LLC
"am sorry we did not have the opportunity to show you the excellent job we do .angieslist is charging a huge fee for the deal sold for 179"

Elizabeth T.
May 2017
5.0
Yes, I recommend this pro
$149
They showed up early, were professional, polite, and worked hard until the job was done. I would definitely hire them again for future cleanings.
Response from DAPHNE'S CLEANING SERVICE LLC
"thank you ! we are here to help anytime"

Deena A.
Apr 2017
4.0
Yes, I recommend this pro
Pretty well. I would use them again.
Response from DAPHNE'S CLEANING SERVICE LLC
"wish we can get straight A but is good so we can always do much better and always look for "A" thanks"

Pamela L.
Apr 2017
5.0
Yes, I recommend this pro
$99
Service and responsiveness was excellent. They showed up early and got to work. The house looked and smelled great when they left, and the dogs enjoyed the visitors. We're scheduled for follow-on weekly service. Highly recommend.
Response from DAPHNE'S CLEANING SERVICE LLC
"we always happy to help with the cleaning and we love pets!! thank you"

Erica J.
Apr 2017
5.0
Yes, I recommend this pro
Awesome service! My kitchen is cleaned better than anytime before and smells sooo good. All I can say is no matter what condition your kitchen is they can do it. They made my day better just seeing how clean it is. They did such a good job. I would recommend this to anyone.
Response from DAPHNE'S CLEANING SERVICE LLC
"Remember we are here to help anybody no matter how big is the job or small we will clean everything"

Meg R.
Feb 2017
5.0
Yes, I recommend this pro
The quality of work was always excellent, and we always enjoyed coming home to a well-cleaned house on cleaning day. The price was higher than another service we had used before, but it was worth it. On one or two occasions something was not quite right, and when I brought it to his attention, Lenin was always quick to own the issue, apologize, fix it, and offer a discount on that cleaning.
Response from DAPHNE'S CLEANING SERVICE LLC
"thank you for choosing us am sorry to see you go please give us a call anytime"

Oneal P.
Feb 2017
5.0
Yes, I recommend this pro
unknown
Response from DAPHNE'S CLEANING SERVICE LLC
"thank you very much"

Valerie C.
Nov 2016
5.0
Yes, I recommend this pro
Ok. If I was bilingual it would be easier to communicate.
Response from DAPHNE'S CLEANING SERVICE LLC
"thank you very much Happy holidays!!!!!!"

BIANCA B.
Oct 2016
5.0
Yes, I recommend this pro
$179
Everything was excellent: scheduling was fast and easy, provider was responsive, workers were on time, listened to what I needed, and got it all done fast and looking perfect.
Response from DAPHNE'S CLEANING SERVICE LLC
"we are happy that you like the service please give us a call anytime"

Elle U.
Sep 2016
5.0
Yes, I recommend this pro
$100
Excellent - love their service. Highly recommend.
Response from DAPHNE'S CLEANING SERVICE LLC
"thank you very much we always working hard to keep are customers happy"

Yevheniy B.
Sep 2016
5.0
Yes, I recommend this pro
Everything went as expected! I was quite satisfied with all aspects of this delivered work. This is the way contracts should go!
Response from DAPHNE'S CLEANING SERVICE LLC
"thank you very much for the time to review my service as always customer satisfaction is are priority"

Jamison B.
Sep 2016
4.0
Yes, I recommend this pro
Excellent - not only looked clean, but felt clean as well.
Response from DAPHNE'S CLEANING SERVICE LLC
"thank you for let me show to you my type of service call us again"

Sandra G.
Jul 2016
5.0
Yes, I recommend this pro
$129
unknown
Response from DAPHNE'S CLEANING SERVICE LLC
"we try always to serve the best of us"

Andy W.
Apr 2016
5.0
Yes, I recommend this pro
$99
.
Response from DAPHNE'S CLEANING SERVICE LLC
"you welcome anytime we do take pride on our job so a house can look good nice and fresh"

Stuart P.
Mar 2016
4.0
$120
unknown
Response from DAPHNE'S CLEANING SERVICE LLC
"thank you very much we will wait to hear back from you after construction is done"

Juanita H.
Mar 2016
4.0
Yes, I recommend this pro
$99
They were professional and punctual.
Response from DAPHNE'S CLEANING SERVICE LLC
"thanks for the time to write the review"
...
Showing 1-25 of 190

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

DAPHNE'S CLEANING SERVICE LLC is currently rated 4.5 overall out of 5.

DAPHNE'S CLEANING SERVICE LLC accepts the following forms of payment: CreditCard

Yes, DAPHNE'S CLEANING SERVICE LLC offers free project estimates.

No, DAPHNE'S CLEANING SERVICE LLC does not offer eco-friendly accreditations.

No, DAPHNE'S CLEANING SERVICE LLC does not offer a senior discount.

Yes, DAPHNE'S CLEANING SERVICE LLC offers emergency services.

No, DAPHNE'S CLEANING SERVICE LLC does not offer warranties.