Wheaton Tile Center

We had Wheaton Tile do some work for us a number of years ago, so we called them when it was time to put in a new kitchen floor. We went strictly vinyl, not tile, so it was not a real expensive job. Wheaton Tile is in the process of re-locating seems busy, plus we had some unusual requests, so the estimate took a while to get. After receiving it, we sat on it for a few months as we suddenly had other priorities. When we came back around to it, the original proposal was still good, and the price remained the same. We selected the flooring, and a crew showed up and spent the day removing the old vinyl, putting down a base, and re-flooring the kitchen. The three gentlemen who did the work seemed very skilled. Richard, a co-owner of Wheaton Tile who had written up the estimate, was back and forth all day, frequently stopping in to see how things were going. We are very satisfied with the job - fair price, good craftsman-like installation, and good and prompt attentive customer service from Richard.

Richard, the manager, was amazing to work with. He went above and beyond calling the distribution center to make sure that I would get my tile in time. He even hand delivered the tile to me to make sure I would get it in time for installation. Unbelievable customer service!

Seldom if ever have I dealt with a merchant who so completely undestood my needs, helped make appropriate
choices, and was as communicative as was Richard Scherer at Wheaton Tile Center.  I cannot possibly say how thankful we are
to have chosen them to provide the materials we needed for our project.  Their customer service is beyond
exemplary.  I absolutely would choose them as the provider for any similar project in the future and do so
without wasting time comparison shopping.  When you know who is best, why do otherwise?
KLP

unknown

This man is honest and the work is superb.  He declined several opportunities to make more money by "upselling" us.  I would recommend him to any one at any time.

We are totally happy with the look of the new floor.  The installers were very professional and laid the floor perfectly straight.  Prior to that we had brought home floor samples to help make our decision.  Richard was very easy to work with.  Initially we were planning to get three estimates for the new floor, but we knew right away that we wanted to work with Wheaton Tile, so we stopped looking after we visited their showroom.  The installers showed up on time and cleaned up very well afterward.  We had a slight misunderstanding regarding the subfloor and whether there would be a metal strip placed where the steps meet the floor.  But it was resolved to our satisfaction -- without a metal strip.  I mention that so that other people might ask about metal strips before they make their decision.  Richard and the installers went the extra mile to work with the existing subfloor.  The result is simply beautiful.  Richard told us exactly how to care for the floor surface to keep it looking new.  We can recommend Wheaton Tile without reservation.  We will be using them for the floor in another room in the next year.