Tolker Auto Service

We have been taking one of our cars to Tolker's for over a year now. Even though you have to make an appointment ahead of time they always have great service and have your car ready by the end of the day. Their prices are very good and much better than some of the other places in the area. They are very honest and will only do the work that needs to be done on your car.

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I took the car in because my moonroof was half stuck and I needed a wheel alignment. They did these for $75. They were fast and very responsive in person, over the phone, and got right to it at my appointment time. They also picked me up/drop me off at the metro so I didn't have to hang around while the work was being done. When I came to pick up the car, they noticed that my coolant was low and filled it for me for free with no charge at the last minute. They are great. (Note, I previously received a quote to align my wheels for $400. Obviously was a rip off so I didn't do it. It was from Mr. Tire #774. Don't go there.)

I got a quote for all these things for about $2500 from another shop. When I took the car to Tolker to get a quote, they were over 50% cheaper. In addition, they pointed out several things that don't need to be done. I appreciate the honesty and will always go back. They also picked me up and drop me off at the metro. It was nice.

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I called to schedule an appointment, because my A/C wasn't blowing any air. They got me in a few days later. I dropped off the car around 9 AM. There's not much of a parking lot, but there was room enough to drop off the car by parking it in front of some other cars. I had to wait a minute or two before someone came in the office to pick up my keys, however, they were polite and quick once they came. I didn't hear from them throughout the day, so I thought they might not have gotten a chance to get to my car, but a little before 5 I got a call and my car was ready and available for pickup. I was a little surprised that they hadn't called me to tell me how much the repair would be and get my approval to do it. However, when I picked it up, I was pleasantly surprised that the repair was very affordable (cheaper than another shop wanted to just diagnose the problem). When I went to pick it up, I had to wait a few minutes in the office before someone came again, but once they did, they were polite and quick to serve me. They provided the estimates that I had asked for, which were much more affordable than another shop from which I had gotten estimates. I was happy with the experience, and although it might not have been ideal in certain respects, I'd definitely take my cars back there in the future.

I go to Tolker whenever my car requires repairs. Their prices can't be beat, and I've never felt like they've tried to encourage me to get unnecessary repairs done. I've been there several times over the past few years, but I'll focus on my experience this time. I was able to get a reservation in the shop pretty quickly- usually 2-3 days notice is sufficient, but I've gotten the impression they're willing to squeeze people in that have immediate needs. Tolker has a small lot, and they cram a lot of vehicles on it, so dropping and picking up vehicles can be interesting. But, you can just park your car by the door and they'll bring it out to you when they're done with the repairs. I was very satisfied with their work. Usually they can do same-day repairs, but in my case they needed to order a part that took an extra day. They told me I could pick up my car at the end of the day, and drop it off again the next, but it was easier for me just to leave it there. They repairs done fixed the problems I was having with the rattling noise, and they replaced the plastic pieces I was missing, but they never saw the problem with the and quot;check gas capand quot; message. This situation demonstrates one of my favorite things about Tolker, but also the only thing I sometimes worry about. Other repair shops may have tried to get me to do an expensive diagnostic test checking for leaks in the gas line, but not Tolker. They told me not to worry about it, but that I could try a new gas cap if the problem reoccurs. I think that was great advice in this case, but I sometimes worry they err on the side of and quot;wait and see.and quot; I strongly recommend Tolker Auto Service. They have great prices, and most importantly, I trust them. They're a great choice for anyone in the Gaithersburg area.

We have been taking both of our cars for service and various repairs to this mechanic for over two years. We really like their service due to good work, reasonable price, willingness to provide advice, and answer questions. They never try to push unnecessary services or repairs.