SOUNDWORKS

I researched the products I wanted and from the manufacturer's website obtained this company's info. I contacted Soundworks and spoke with "Wally". He took my order over the phone and I placed a $1000 deposit on it. In the interim I found a much better deal on the speakers from another vendor. I contacted Soundworks to return my deposit and was informed very rudely that deposits were non-refundable. The merchant I spoke with told me that the policy was clearly explained on my receipt. This is the receipt I received via email: Soundworks LAYAWAY 10526 Connecticut Avenue Kensington, Maryland 20895 301-929-8600 7445 BARBOSA LANE , MANASSAS, VA 20109- ATTN:. GREGORY ATTN:. GREGORY Reference 9001 MRH #116661 04:38 pm 08/07/09P 1 ERA SYSTEM 4 with sub 8 pair ERA D4 ( sat, rosewood ) 1.00 pair Era D4 ( sat , rosewood ) 1.00 single Era sub 8 ( sub, rosewood ) 1.00 single Era D4 LCR ( center, rosewood ) 1.00 Total 1.00 2140.00 2,140.00 TRANS_LAY Lay Away Deposit 08/07/09 1.00 -1000.00-1,000.00 Sub-Total: $1,140.00 Tax : $128.40 TAX2 0.00 Amount Charged: 0.00 Type Of T O T A L : $1,268.40 Note: Deposit Amount 0.00 Balance Due : 1,268.40 As you can see, no mention of any policy is made. So as it stands, the merchant has my money, will not return it, and if I take him to small claims court and lose then I'll be liable for his legal fees as well as mine which makes the idea of legal recourse an unacceptable risk. I've written off the money and contented myself with feeling extremely bitter over the entire experience. I will NEVER use or recommend this merchant for anything again.