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Years ago, I had some alterations done at this shop. It's listed as a florist, but it's also a dry cleaner and tailor. Wen I needed to get a pair of pants hemmed, I went back.
I dropped off a pair of running pants to be hemmed on April 1, only I was the April Fool. I paid upfront and was told they'd be ready in a week. I notified the lady that I would be out of town at that time and wouldn't be back for at least two weeks. I arrived on April 20 to find the store open, but empty. As I rang the bell for the 5th time and called out, I noticed a pile of clothes on a chair about a foot away from me, near the door. On the very top of the pile was my running pants, unhemmed. I could not believe my eyes. They were in front of the counter, accessible to anyone who could have walked out with them.
At this point, a man who was hanging around out front when I entered the store came in and asked if I needed help. He acted as if he didn't know I was there, but I'm fairly certain that he saw me enter as I walked right past him to open the store door. When I asked about the pants, he was speechless and proceeded to tell me that it wasn't his fault.
I asked for my money back and he gave it to me. I walked out with the pants before I realized that he never checked the tag to ensure I was taking my own item. I could have walked out with anything.
Items are not secure and this establishment cannot be trusted to keep track of items, nor perform services as promised.
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