Smy Maids

Terrible. I scheduled the services thru Angies list for 7/3/18 at 9am and then called Sky Maids to confirm that the service was scheduling had gone thru and they had my details correctly. The company never showed up and I had to call to ask what was going on. The person on the phone seemed very uninterested in the fact that there was a scheduled service and we were stood up. He put me on hold and came back and said "our estimator is sick so sorry about that". Then I asked, does that mean that my house was not going to get cleaned today and that just an estimator would show up? he said "yes only an estimator would show up and then a couple days later someone would come clean your house". I am fine if that is how the company works but in the prior phone call I stated I need my house cleaned right away and how much it would cost. The person on the phone (very sure it was the same guy I spoke with today) stated that "don't worry they will estimate and give talk to you about pricing when they show up at your house". Not at any time I was given the heads up that my house would not be cleaned on the same day of the scheduled service, albeit I clearly stated that I was in need of the services right away. It I would have known this detail I would have looked elsewhere. Whoever they have on the phone handling customer service is completely disengaged, uninterested and also sounds that the is halfway sleeping thru his job. The company could have gained a steady client with me, but instead they won themselves this bad review.