Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Smy Maids

House Cleaning

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Brandon B.
07/2018
1.0
house cleaning
  + -1 more
Terrible. I scheduled the services thru Angies list for 7/3/18 at 9am and then called Sky Maids to confirm that the service was scheduling had gone thru and they had my details correctly. The company never showed up and I had to call to ask what was going on. The person on the phone seemed very uninterested in the fact that there was a scheduled service and we were stood up. He put me on hold and came back and said "our estimator is sick so sorry about that". Then I asked, does that mean that my house was not going to get cleaned today and that just an estimator would show up? he said "yes only an estimator would show up and then a couple days later someone would come clean your house". I am fine if that is how the company works but in the prior phone call I stated I need my house cleaned right away and how much it would cost. The person on the phone (very sure it was the same guy I spoke with today) stated that "don't worry they will estimate and give talk to you about pricing when they show up at your house". Not at any time I was given the heads up that my house would not be cleaned on the same day of the scheduled service, albeit I clearly stated that I was in need of the services right away. It I would have known this detail I would have looked elsewhere. Whoever they have on the phone handling customer service is completely disengaged, uninterested and also sounds that the is halfway sleeping thru his job. The company could have gained a steady client with me, but instead they won themselves this bad review.
Description of Work: housecleaning

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


    Contact information

    Gaithersburg, MD 20879


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    Smy Maids is currently rated 1 overall out of 5.
    No, Smy Maids does not offer free project estimates.
    No, Smy Maids does not offer eco-friendly accreditations.
    No, Smy Maids does not offer a senior discount.
    No, Smy Maids does not offer emergency services.
    No, Smy Maids does not offer warranties.

    Contact information

    Gaithersburg, MD 20879