Pronto

They put fencing on only two sides, and after 17 months it was tilting over, rotting in places, never even put on straight in the first place (I was overseas and the work was done during COVID), and the gate had fallen. They vented the dryer into the crawl space instead of back outside (found out through my new tenants), left off the handle of the washer that subsequently needed to be replaced even though it was only 5.5 years (they left it outside while flooring and painting), vented the water heater in the back room backwards (which could have resulted in carbon monoxide poisoning and was found when I replaced the water heater); left a huge pile of garbage on the fenceline though the City doesn't pick up construction debris (3 weeks of chasing to get them to remove it), and moved the shed without proper support. I chased them for 5 months, trying to get them to take responsibility. I have many photos and chat transcript with the then-project manager and a recording where a junior manager offered me a tiny portion... and then one of the senior managers decided I wouldn't go through with a complaint and decided to say they only have a 90 day guarantee. I have proof of every failure, and they took advantage of my goodwill. I assume because I'm a woman and overseas, they thought I wouldn't take legal action... and because I was kind enough to keep chasing. NEVER use this company. Their workmanship is terrible, and they tried to blame my tenants for a fence falling down after 18 months. Shameful... and shameless.