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Paul Davis Restoration & Remodeling
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
Paul Davis Restoration and Remodeling has been serving Suburban Maryland and Washington, D.C.’s disaster restoration and remodeling needs for decades providing amazing results for home owners and commercial property managers across the area. Covering fire restoration, water remediation, storm damage repair, water from frozen pipes, and mold removal, Paul Davis has responded with 24-hour emergency services to the needs of clients throughout the DC Metro. We are here to serve you in every capacity, providing excellent customer service and a beautifully restored end product. Our team of dedicated property restoration professionals continually strive to maintain a synergy of excellence and experience that is second to none. Passion for quality drives everything we do. Paul Davis Restoration & Remodeling of Suburban Maryland and Washington DC is dedicated to our clients with our number one goal being excellence in service, communication, quality and results.
Business highlights
Emergency services offered
37 years of experience
Services we offer
Air Movers, Commercial And Residential Repairs, Contents Cleaning, Contents Pack-Out, Contents Storage, Dehumidifers, Disaster Repairs, Disaster Restoration, Emergency Board-Up, Emergency Cleaning, Emergency Services, Fire Damage, Flood Damage, Hurricane Damage, Insurance Restoration, Mitigation, Mold Remediation, Odor Control, Remediation, Remodeling, Smoke Damage, Storm Damage, Structural Repairs, Structure Drying, Water Damage, Water Extraction, Whole House Renovations, Wind Damage
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.565 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 15% | ||
| 2% | ||
| 2% | ||
| 6% |
Showing 1-25 of 65 reviews
Randolph P.
Nov 2020
They did very good service.
Catherine C.
Feb 2020
We had a house fire in December 2017 and unfortunately this company was recommended to us. We are still dealing with the consequences of their incomplete work. There is no accountability and their GM Brock Merwin, has proved that he does not care about their lack of customer service and irresponsibility of their project manager. I could provide a long list of the items that were incomplete or just not done. It took many emails and complaints to get anything fixed, and most of what was promised was not done. They also did not communicate anything to us unless we reached out first. They blew our project off initially. While we thought they were supposed to be working on our house, they were in fact doing NOTHING. The received no communication or witnessed no work from May-Sept 2018 because their designer quit and no one was being held accountable. Our home was supposed to be complete 10/31. They continued to drag their feet and show how irresponsible they are. They even forgot to put in hose bibs (which is mandatory to pass inspection) and somehow their inspector missed it? My husband caught it. When they went to install them they destroyed landscaping, ripped out a bush and left it in the middle of the yard. When we told them about it, they said they would remove it and never did. We had to remove it ourselves. Who does that kind of shoddy work? We had to decide to fix the remaining items they left undone because it was so labor intensive to get them to do what they were contracted to do. What an awful company. Would not recommend to anyone, especially if you are going through a trauma such as a house fire.
Annie D.
Oct 2019
They were excellent. They had very responsible people and had a supervisor during every phase of the operation. They sealed the apartment and they worked diligently the whole time. At the completion of each segment, the environmentalist would find more spores so they would take down more walls. They did this until we got it all. I would highly recommend them without hesitation.
Julia E.
Mar 2019
It went well. They came and checked everyday.
Jim H.
Sep 2017
I couldn't have been happier with the results. Amber Yost evaluated the damage and worked with the insurance company to get all the needed repairs done. Amber was always available to answer questions. Once the repairs started the Foreman Keith kept me up to date with what was being done and made sure the job was done well.
Albert S.
Jun 2017
Well, job performed to expectations.
Response from Paul Davis Restoration & Remodeling
"Hello Mr. [Member Name Removed] and thanks so much for the positive review! We appreciate you taking the time to write about us."
Jennafer C.
Sep 2016
Amber Yost and her team were very responsive and helpful from the first call. They came out repeatedly to assess the damage, notify me of the work to be done, follow up on the work, and then come back out to follow up on an issue with the carpet installation. Everything went really well!
Response from Paul Davis Restoration & Remodeling
"Hey there, Ms. [Member Name Removed]! Amber Yost works for our sister office - Paul Davis Restoration and Remodeling of Suburban VIRGINIA. We're Suburban Maryland - confusing I know, but I'm sure she'd be really happy to have your review on her company's profile. While we're extremely happy you're satisfied with the work a Paul Davis franchise performed for you, we can't rightfully accept the praise!"
T K.
Jul 2016
Work to be done, temporary patch applied.
Response from Paul Davis Restoration & Remodeling
"Hey there! Thanks for the kind words. While we're extremely happy you're satisfied with the work a Paul Davis franchise performed for you, we can'[Member Name Removed] rightfully accept the praise! It looks like your work was performed by our sister office - Paul Davis Restoration and Remodeling of Suburban VIRGINIA. We're Suburban Maryland - confusing I know! But I'm sure that office would love to hear your feedback! Thanks for taking the time to leave positive words - for small businesses like ours - even if we didn'[Member Name Removed] perform this work - we know it means the world."
Ivey C.
May 2016
unknown
Response from Paul Davis Restoration & Remodeling
"[Member Name Removed]! Thanks for the kind words, it means the world to us when clients take the time to leave positive feedback on our online profiles! We've passed your review onto our team members as well as our management staff. Thanks for putting your trust with our team here at Paul Davis Restoration & Remodeling of Suburban Maryland. We know that no one typically asks for a house loss, but we're very happy to have been able to help you through it! We're here should you ever need us."
Curtis L.
May 2016
unknown
Response from Paul Davis Restoration & Remodeling
"Just wow - thanks for the amazing feedback! We've passed your review onto our team members as well as our management staff. While we know that no one typically asks for a home loss, but we're very happy to have been able to help you through it! Thank you for letting others know of your experience with us - trust us, it means far more than you think!"
Daniel M.
May 2016
unknown
Response from Paul Davis Restoration & Remodeling
"Thanks for the kind words, it means the world to us when clients take the time to leave positive feedback on our online profiles! We've passed your review onto our team members as well as our management staff. Thanks for putting your trust with our team here at Paul Davis Restoration & Remodeling of Suburban Maryland. We know that no one typically asks for a home loss, but we're very happy to have been able to help you through it! We're here should you ever need us."
Clare B.
May 2016
unknown
Response from Paul Davis Restoration & Remodeling
"Just wow - thanks for the amazing feedback! We've passed your review onto our team members as well as our management staff. While we know that no one typically asks for a home loss, but we're very happy to have been able to help you through it! Thank you for letting others know of your experience with us - trust us, it means far more than you think!"
Kristen P.
Mar 2016
They completed the job in one day, which made me wary when it comes to drywall and paint. We needed the crew to come back and do a few touch ups. The paint they used was of less quality than our original paint (it doesn't clean nearly as well) but the crew was very prompt and friendly!
Response from Paul Davis Restoration & Remodeling
"Thanks for the kind words, it means the world to us when clients take the time to leave positive feedback on our online profiles! We've passed your review onto our team members as well as our management staff. Thanks for putting your trust with our team here at Paul Davis Restoration & Remodeling of Suburban Maryland. We know that no one typically asks for a home loss, but we're very happy to have been able to help you through it! We're here should you ever need us."
Michael S.
Feb 2016
Excellent workmanship. Provided updates and timing all along the way. Care was taken to protect carpet and non-work areas. They worked cleanly and efficiently. The only thing that delayed the job completion was the blizzard!!
Response from Paul Davis Restoration & Remodeling
"Just wow - thanks for the amazing feedback! We've passed your review onto our team members as well as our management staff. While we know that no one typically asks for a home loss, but we're very happy to have been able to help you through it! Thank you for letting others know of your experience with us - trust us, it means far more than you think!"
Elizabeth D.
Dec 2015
It went really well. Paul Davis came in quickly and took up the flooring to get rid of all the water and keep mold from forming. We waited a few months to do the rest of the work while we were not in residence. The meetings with the sales guy, Brian, went well, as did the meetings with the supervisor, Ricardo. Ricardo sent us photos as the project progressed and he was available by phone whenever we needed to talk to him. All of their workers did an excellent job and we were very pleased with the end result. There were some areas that were not perfectly done, but we made a punch list after we got back into the apartment and everything was taken care of very quickly.
Response from Paul Davis Restoration & Remodeling
"Thanks so much for your review. We are very happy that you're satisifed with our work! Happy Holidays!"
Alan B.
Sep 2015
- First rate performance! Above all we are appreciative of the work of Chris Smith, the estimator, and company representative whose competence and customer support was the model of best practice for his profession. We complement Paul Davis Restoration for having him on their staff.
- Alan M. Bekelman
Response from Paul Davis Restoration & Remodeling
"Just wow - thanks for the amazing feedback! We've passed your review onto our team members as well as our management staff. While we know that no one typically asks for a home loss, but we're very happy to have been able to help you through it! Thank you for letting others know of your experience with us - trust us, it means far more than you think!"
Gary S.
Sep 2015
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Response from Paul Davis Restoration & Remodeling
"Thanks for the kind words, it means the world to us when clients take the time to leave positive feedback on our online profiles! We've passed your review onto our team members as well as our management staff. Thanks for putting your trust with our team here at Paul Davis Restoration & Remodeling of Suburban Maryland. We know that no one typically asks for a house loss, but we're very happy to have been able to help you through it! We're here should you ever need us."
Susan B.
Jul 2015
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Response from Paul Davis Restoration & Remodeling
"Just wow - thanks for the amazing feedback! We've passed your review onto our team members as well as our management staff. While we know that no one typically asks for a home loss, but we're very happy to have been able to help you through it! Thank you for letting others know of your experience with us - trust us, it means far more than you think!"
Rebecca L.
Mar 2015
unknown
Response from Paul Davis Restoration & Remodeling
"Hey (Member name removed)! Thanks so much for taking the time to write us a review. I noticed you said you were trying to reach out to your project manager to handle some further issues. We're so sorry that that has been a pain point for you! We are always trying to be better, but a few times we fall a little short - reviews like yours help keep us in check and headed towards the right direction. Thank you for spending a few minutes of your day letting us know how we did. I'll forward your information onto the President of the company and get your issues handled from the top. I really appreciation the kind words and even more - the kind rating. We do try our best to help people in bad situations when it comes to home projects. Your project is no different! Have a wonderful day! The team at Paul Davis"
S H.
Feb 2015
Everything went great. They accommodated all requests, ordered materials on time, expedited service to meet a holiday deadline and the followed-up on all punch list items.
Response from Paul Davis Restoration & Remodeling
"(member name removed), We just wanted to take a minute to express how exciting it is for our team to see such a positive response from a homeowner - it really makes what we do worth it. Our goal as a restoration company is firstly to put a smile across the faces of homeowners who put their trust, confidence and home in our hands and second - to do our very best to put home and businesses back together in the most efficient way possible while portraying professionalism and quality in our work. When we log into our Angie's List account and see that all that hard work is being recognized by the very people we wake up every morning to help, it shines a new light on the reasons why we do what we do! Thanks again for reminding us why our jobs are so rewarding. We look forward to working with you in the future on perhaps a home remodel project (we wouldn't wish another flood on you!). If you ever need anything at all, please don't hesitate to reach out to us. We are here for you - even after the project finishes! Thanks again - you have been too kind, Paul Davis Restoration"
Patricia J.
Jan 2015
We had Paul Davis come in for an estimate to renovate our small kitchen. While there, they came up with some good ideas that we implemented that other contractors had not thought of. All their staff were friendly and efficient. We had our kitchen completed in 1 month compared to the horror stories about how long it has taken other folks. Brock was our point of contact and did an outstanding job. We had two follow up items that were addressed quickly.
Response from Paul Davis Restoration & Remodeling
"[member name removed], We are so happy that you are happy with your kitchen renovation! Our job is take make lives easier and when we hear that – especially from our online review profiles – it puts a smile across our faces! We enjoyed working with you on the kitchen remodel and we really appreciate your business, but even more than that – we really, really appreciate your taking time out of your day to leave us a few kind words. You’ll probably never truly know how much those words mean to us, but every day we wake up to cleanup a flooded home, rebuilding a business affected by fire, or remodel a kitchen – it’s words like yours that keep us going! We’ll be the first to admit that this job is not easy, but we really enjoy reading reviews about wonderful experiences with our teams! We’ll pass this info along to the appropriate parties, but I can guarantee you they all will be really happy to read this. Please keep us in mind in the future should you ever need anything. We like turning our clients into friends and we’re here whenever you need us! Thanks again – we really appreciate it. Have a wonderful day and enjoy the new kitchen! Paul Davis Restoration"
Edward R.
Jan 2015
We had an insurance adjustor come, and he looked at everything and nothing happened for 2 months. We kept calling them about it, and they said that there was a problem with the public adjustor, and they said they had to make sure that we were being paid the right amount. When we called our insurance broker, she said there was not 3rd party involved. They don't use a public adjustor, they just approve what is being submitted to them. The next day Paul Davis shows up and says lets get going. We had all this furniture which wasn't really touched by the back up but it was in the room for 2 months, and it smelled. They said they were going to move all the furniture out and give it an ozone treatment to deodorize it. That sounded weird so we called our broker, and she said she had never heard of any such thing, and we got a check from our insurance within a day or two to replace the furniture. We told them they could hold on to our old furniture. From the middle of October to a few weeks ago, they came in put in tiles, ripped up dry wall, and put new wallpaper. They missed a paint spot every now and then, and we called them and they came and corrected it. There was one little area where the wall paper was wet, and they kept giving us different reasons why there was a brown spot on one wall. They kept checking if it was wet, and it wasn't wet. The last time they came, they said that they have to send somebody up on the roof, and check if there was wetness there. We said that we didn't want them to go on the roof. We were sending emails back and forth to the insurance company, and the whole thing came to $7500 that we owed them after the deductible. We had paid them $5000 and the rest was to be paid after we were satisfied, but we never reached a point of satisfaction. We then called it square. We had a contractor working at our house, and he said that the stain was because somebody had painted oil paint over latex paint. They responded right away to the emergency situation, and they did the work within a few days, but then they disappeared, and they were saying it was the insurance company, and the adjustor seemed to have a very different story. He was saying he wasn't getting the papers, and they were saying they sent the papers. We called the broker, and then they came. They showed up the days they had to show up, but it took a very long time. It took 3 or 4 months for them to finish a 2 week job. The workers were fine, but it seemed like there was a project manager who didn't seem to be up on top of things. We would ask her when this would started, and she didn't really have answers for us.
Response from Paul Davis Restoration & Remodeling
"As you know as professionals we did acknowledge and take accountability for the issues encountered during the work at your home. In December we sent you an apology letter and a refund for part of the fees paid. Thank you for the constructive criticism."
Edward R.
Jan 2015
They responded right away to the emergency situation, and they did the work within a few days.
Response from Paul Davis Restoration & Remodeling
"Thank you for taking time to leave a positive review. I appreciate your business. Happy New Year!"
Timothy L.
Dec 2014
Excellent job!
Response from Paul Davis Restoration & Remodeling
"Thank you for the positive review. We truly appreciate it and thank you for your business. Happy New Year!"
Maria C.
Jul 2014
unknown
Response from Paul Davis Restoration & Remodeling
"We truly appreciate your positive feedback. You are right, it was a very tough January/February for restoration companies this year! Thank you for your patience, and we are glad you are happy with the end result."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Paul Davis Restoration & Remodeling is currently rated 4.5 overall out of 5.
Paul Davis Restoration & Remodeling accepts the following forms of payment: CreditCard
No, Paul Davis Restoration & Remodeling does not offer free project estimates.
No, Paul Davis Restoration & Remodeling does not offer eco-friendly accreditations.
No, Paul Davis Restoration & Remodeling does not offer a senior discount.
Yes, Paul Davis Restoration & Remodeling offers emergency services.
No, Paul Davis Restoration & Remodeling does not offer warranties.