Normandy Carpet
About us
Normandy Carpet's fully equipped vans transport a complete range of cleaning and restoration capabilities right to your home. Normandy Carpet specializes in returning your carpets, upholstery and rugs back to near brand new condition. Our emphasis is on personal attention that reflects our commitment to building a lasting relationship with all our customers. Normandy Carpet holds itself up to the highest standards. Our flooring specialists give their educated advice to help each customer find their perfect flooring. We also have top notch in plant service for your oriental rugs. At Normandy "You Can Depend on Our Spotless Reputation"
Business highlights
Services we offer
Area Rug Cleaning, Carpet Cleaning, Repairs & Installation. Area Rug Repairs/Restoration. Free pick-up & delivery for area rugs, Tile & Grout Cleaning. Water Damage Clean-Up: removal of water, Tiles and Laminate Flooring. Commercial Cleaning, Upholstery Cleaning, cleaning, deodorizing & mildew treatments and pad replacement. 3M scotchgard protection. Sales & Installation of new Carpet, rug repair.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
88% | ||
6% | ||
1% | ||
3% | ||
2% |
"Ms. [Member Name Removed] - I am extremely sorry for your frustration. We are proud of our very narrow service windows which 90% of the time we are able to meet. Unfortunately, yesterday we were running a little behind, approximately 15 minutes. We tried to contact you several times in advance to let you know however, you did not answer and your voice mailbox was full. The original pick-up time was scheduled between between 10:00am and 1:00pm. According to the GPS, the driver would have arrive at your home at 1:15pm. JUST 15 MINUTES OUTSIDE OF THE WINDOW!!! Never were there 5 hours involved. Also, if you had not hung up on the scheduler when you called at 1:13pm to cancel the service, she would have been able to explain the situation in detail. I would also be interested in hearing more about your companies rugs. We have not received, EVER, a comment from any client indicating "dingy and faded" rugs being returned. In fact, we hear quite the opposite. Normandy Carpet has been in business since 1974. We strive to maintain our "spotless reputation" which I think is confirmed by our overall "A" rating and excellent reviews here on Angie's List."
"Thank you for using our services. Lois"
"Thank you for using our services. Lois"
"Thank you for using our services. Lois"
"Thank you for using our services. Lois"
"Thank you for using our services. Lois"
"I am sorry you were disappointed with the price. We are very competitive with other carpet cleaners. Thank you for using our services. Lois"
"Thank you for using our services! Lois"
"Thank you for using our services. Lois"
They were on time and did a nice job. They would have redone it if I found issues, they were very professional. They care about doing a good job. Since I had been using them for many years they never changed the price.
"Thank you for using our services. Lois"
Licensing
State Contractor License Requirements
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