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Normandy Carpet

Founded 1974 • With Angi since December 2004

4.8

(194) Verified Reviews

Description

Normandy Carpet's fully equipped vans transport a complete range of cleaning and restoration capabilities right to your home. Normandy Carpet specializes in returning your carpets, upholstery and rugs back to near brand new condition. Our emphasis is on personal attention that reflects our commitment to building a lasting relationship with all our customers. Normandy Carpet holds itself up to the highest standards. Our flooring specialists give their educated advice to help each customer find their perfect flooring. We also have top notch in plant service for your oriental rugs. At Normandy "You Can Depend on Our Spotless Reputation"...

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Verified Reviews

A few reviews for this pro...
5.0

09/26/2018

Very well . They were able to remove a stain from the family room carpet which I thought could not be done. Very happy with their work .

Description of Work
Cleaned carpet in family room and basement stairs. Cleaned tile in powder room and foyer.

Category carpet cleaners,floor cleaning

1.0

07/16/2018

They failed to show up despite repeated calls by me and repeated promises by them. I waited 5 hours and finally fired them. They also "cleaned" the area carpets at my workplace. The rugs came back dingy and faded. Horrible service. Terrible workmanship. Unprofessional to boot

Description of Work
Area rugs cleaned

Category carpet cleaners

Service Provider Response

Ms. [Member Name Removed] - I am extremely sorry for your frustration. We are proud of our very narrow service windows which 90% of the time we are able to meet. Unfortunately, yesterday we were running a little behind, approximately 15 minutes. We tried to contact you several times in advance to let you know however, you did not answer and your voice mailbox was full. The original pick-up time wa...
5.0

04/03/2018

Adrian and his assistant, Andrew, proved once again that Normandy Carpet is an exceptional, high quality service. I needed two easy chairs, a love seat, a couch, and two silk-covered swivel chairs cleaned, as well as my den carpet which receives a lot of foot traffic via the garage and outdoors. One of the silk chairs had an olive oil stain,which now would not be noticed at all, thanks to Adrian's...

Description of Work
Carpet cleaning and upholstery cleaning

Category carpet cleaners,upholstery cleaning

4.0

09/04/2017

On time and job completed as scheduled.

Description of Work
Carpet cleaning.

Category carpet cleaners

Service Provider Response

Thank you for using our services. Lois
2.0

08/16/2017

The workers were rushed and sloppy. Company management has been very slow to respond to concerns of quality and damage to property. Very disappointed. Save yourself the trouble and find a better service!

Description of Work
Carpets cleaned.

Category carpet cleaners

    Services Offered

    Carpet Cleaning, Upholstery Cleaning, Area Rug Cleaning, Tile & Grout Cleaning. Water Damage Clean-Up: removal of water, cleaning, deodorizing & mildew treatments and pad replacement. 3M scotchgard protection. Sales & Installation of new Carpet, Tiles and Laminate Flooring. Commercial Cleaning, Repairs & Installation. Area Rug Repairs/Restoration. Free pick-up & delivery for area rugs, rug repair.

    Services Not Offered

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    General Information
    Free Estimates
    Yes
    Payment Options
    Visa, MasterCard, American Express, Discover, Check
    Senior Discount
    10%
    Emergency Service
    Yes
    Warranties
    Satisfaction