MJR REALTY & APPRAISERS

I purchased an investment property and the lender required an After-Repair-Value (ARV) appraisal. The lender provided contact info for their appraiser, which was Marc Rosenbloom of MJR Appraisals. I contacted Marc to setup an appointment for a tour/inspection of the house to support his appraisal. On Tuesday, October 14th, Marc Rosenbloom arrived over an hour past our scheduled appointment time to perform the ARV appraisal of the investment property. He seemed very knowledgeable and did a very thorough inspection. Throughout the property, he explained in detail about items he felt would need to be addressed during the renovation. It was very time-consuming (four hours), but also very beneficial to understand the lender's appraisal process. Marc was paid in full for his services at the end of the property tour and he said I would receive the ARV appraisal report by Friday, October 17th. Marc did not provide the report or contact me, and was unreachable until Sunday, October 19th. Marc promised the report would be sent by Friday, October 21st. He did not send the report or contact me. I contacted him on Saturday, October 22nd and he promised to send the report by Monday, October 24th. He did not send the report or contact me. On October 28th, I contacted him to ask for the report. He said he would send it by close of business on October 29. He did not send the report or contact me. I asked Marc for a refund on October 31st and he agreed. AS OF NOVEMBER 18/2014: I paid $375 and did not receive the report. I have not received a refund from Marc.