Reviews
3.01 Reviews
Showing 1-1 of 1 reviews
Mary G.
09/2007
hardwood floor
+ -1 moreThey have poor quality and workmanship. The first step from the main level was an inch and three quarters shorter than the rest. Three steps on the top were not leveled correctly and the wood had dark spots on it. After I complained they told me that the stairs ended up looking like that because of how the house was built and that it was not their fault. The contract was not very explicit and they forgot to put in the taxes for the quote they gave me which made the price a lot higher. They also charged taxes for the labor and assured me it was going to be a very good job. I was in constant battle with them and they were consistently late. It was very hard to communicate because the crew did not know English and at the end I ended buying a new step to get them leveled.
Description of Work: I had this company do a major job in a home I was going to move in to. They replaced the carpets and removed old mirage flooring to put in a new one. They also put in two oak flights of stairs for me.
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$10,247
Contact information
14400 Pebble Hill Ln, Gaithersburg, MD 20878
Licensing
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Service Categories
Hardwood Flooring Sales and Installation
FAQ
FLOOR MASTERS is currently rated 3 overall out of 5.
No, FLOOR MASTERS does not offer free project estimates.
No, FLOOR MASTERS does not offer eco-friendly accreditations.
No, FLOOR MASTERS does not offer a senior discount.
No, FLOOR MASTERS does not offer emergency services.
No, FLOOR MASTERS does not offer warranties.
Contact information
14400 Pebble Hill Ln, Gaithersburg, MD 20878