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FLOOR MASTERS

Hardwood Flooring Sales and Installation

Reviews

3.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
100%
2
0%
1
0%


Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
Showing 1-1 of 1 reviews

Mary G.
09/2007
3.0
hardwood floor
  + -1 more
They have poor quality and workmanship. The first step from the main level was an inch and three quarters shorter than the rest. Three steps on the top were not leveled correctly and the wood had dark spots on it. After I complained they told me that the stairs ended up looking like that because of how the house was built and that it was not their fault. The contract was not very explicit and they forgot to put in the taxes for the quote they gave me which made the price a lot higher. They also charged taxes for the labor and assured me it was going to be a very good job. I was in constant battle with them and they were consistently late. It was very hard to communicate because the crew did not know English and at the end I ended buying a new step to get them leveled.
Description of Work: I had this company do a major job in a home I was going to move in to. They replaced the carpets and removed old mirage flooring to put in a new one. They also put in two oak flights of stairs for me.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$10,247

    Contact information

    14400 Pebble Hill Ln, Gaithersburg, MD 20878


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardwood Flooring Sales and Installation

    FAQ

    FLOOR MASTERS is currently rated 3 overall out of 5.
    No, FLOOR MASTERS does not offer free project estimates.
    No, FLOOR MASTERS does not offer eco-friendly accreditations.
    No, FLOOR MASTERS does not offer a senior discount.
    No, FLOOR MASTERS does not offer emergency services.
    No, FLOOR MASTERS does not offer warranties.

    Contact information

    14400 Pebble Hill Ln, Gaithersburg, MD 20878