Brax Roofing

The roof replacement project was completed over two days with minor tasks such as the replacement of the two vinyl siding pieces scheduled separately. During the project, I principally worked with Daniel who scheduled the work and provided status, and Marvin who came on site to verify all work was to my satisfaction. Marvin was instrumental in ensuring that all details were completed. The work teams that came to our house during the replacement project were professional, courteous, efficient and expert in every aspect. The teams cleaned the area of debris each day, with the thorough site cleanup the final day. We feel we paid a fair price for exceptional products and service. We highly recommend BRAX Roofing for any roof project you have.

Professional, excellent job, very satisfied with results and will use their services again.

Great reviews unfortunately do not always equal great performance. This was the case with Brax Roofing. Upon deciding to install a new roof, gutters, and downspouts, I reached out to Brax, along with several other companies. Their salesperson seemed knowledgeable and professional. They were not the cheapest, but based on some good reviews, I decided to hire them for the job. Two roof installations and four gutter installations later, I unfortunately realize that good talk doesn't always equal good work. The work itself was a disaster (which is why I am guessing that many of the reviews are good. As customers feel as though Brax seems on top of things, but perhaps the homeowners don’t have enough expertise to know that their job was performed horribly). After the first roof was installed, it was apparent to even me as a layman homeowner that it was not done correctly. Upon review by the owner as well as others from Brax, the owner admitted that it was done improperly with the excuse that they were shorthanded with experienced roofers, so simply used unskilled laborers to do the work. Seriously!?! They then redid the roof over the next few weeks to get it to a point that it was acceptable. But it was like pulling teeth. And the jobsite was left a mess. I was picking up nails from my yard for weeks afterwards. The gutters and downspouts were even worse. This is a different crew and it is almost as if they are not part of the same company. They come at different times, are supervised by different people and are even less skilled then the roof guys. They literally had to install the gutters and downspouts 4 times. The first time, they installed them before the roof was ready. The next time, they tried to reuse the same materials which had been bent up during the installation and removal and I guess hoped that I wouldn't mind paying thousands of dollars for something that was damaged. The third and fourth times were not much better, but they wore me down and I finally accepted their subpar work. Once I paid for the work in full, they disappeared. I have since realized that the gutters are not just damaged looking, but also not functional in some places, but Brax (having been paid in full) has become a ghost. Not standing by their work, not providing any level of customer service, not even returning calls. I am a 21-year real estate broker and deal with dozens of home improvement companies for both myself and my clients, and Brax is certainly at the bottom of the barrel. I will never recommend them to anyone, and everyone should steer clear.

These guys are dishonest and unethical. On Friday, June 4, 2020, their staff accidentally let their ladder slide and hit my neighbor’s new car, which was less than 500 miles driven, checked every morning, and last driven the previous Tuesday. Both management and staff refused responsibility. Ben claimed their car was 12 feet away, but it was really 8 feet away. I regret ever having these folks fix my roof. Notice how the scuffs and dents are green, from the bottom of the ladders sitting on green grass.

Brax Roofing did a great job. They were fast, their prices were good, and I am very happy with the quality of their work.

Brax roofing was excellent. They did the job on budget and on time. The flashing on our chimney was leaking, and their repairs stopped the leaks.

Excellent! They came to assess, took pictures, and helped me submit everything to my insurance company (wind damage). The quality of the work seemed top notch. The crew was very pleasant and they cleaned up really well at the end. Would definitely recommend them highly!

This is the most professional and reliable company we have ever worked with in Virginia/Maryland. Their work was superior and well within the cost of a well done project.

They did great work and I will definitely hire them again.

Had to call them back a few times due to insulation blown all over the neighborhood. Some edges of roof looks like it was rushed. They tried to make things work, but they definitely seemed like they rushed the work.

Brax was so responsive to our initial query - unlike several competitors, which took days or even weeks to reply. They then took care of a leak quickly with a temporary tarp and offered us some options for a more permanent fix. They did not pressure us into the most expensive option. When it came time for the job itself, they were on time and completed the job with minimal disruption to our day to day life. They sent several before and after photos of the work site and provided a letter confirming the warranty. We had a great experience! Only one suggestion: I wish we had been offered blackout blinds for the skylight replacement.

Brax Roofing did extensive work on our home repairing storm and tree damage. They replaced the roof and siding, gutters and shutters. All of their work was outstanding and their crews were real craftsman.

Excellent. We could not be happier, from initial consultation to post job follow up. Super professional and efficient.

Complet As Agreed, ok

Very well; prompt efficient friendly service at a fair price.

They fixed the leak in our roof over our garage by replacing the ridge vent. They matched the shingles and repaired several loose shingles. The roof has not leaked since. They were professional and reasonably priced. We would definitely use them again.

Brax roofing was extremely professional and did an excellent job putting on a new roof.

Brax repaired our roof after the 2018 spring wind storm. Professional quality work at a great price. Would highly recommend.

Brax did an incredible job replacing my roof and working with my insurance company. We also decided to have them add some insulation to our attic and the difference was very noticeable this past winter.

One of the best contractors I've ever worked with. They were polite, honest, and did a great job explaining what needed to be done. We were having major basement flooding issues with the heavy and sustained summer 2018 rains, and that was all but eliminated with their improvements. They discovered that our downspouts were undersized for the size of our roof; with new larger gutters and the downspouts, our problems went away. Summer 2019 hasn't been much better rain-wise, but our basement has been dry. Their follow up was fantastic too - I had a small issue with installation on one of the downspouts; I called them up and explained; it was fixed by lunch the next day with zero hassle.

One of our major jobs had a few hiccups at the beginning, but Boris one of the owners stepped in and all went great. Boris is a great guy and I'm glad I found them. They are definitely are go to Roofers if anything is need for our roofs at the church.

As well as expected

BRAX was thorough and professional.

Excellent People and well organized company. Loved working with them!

I had Brax Roofing working on two projects on my roof and I was more than happy with the work they provided! Even in the busy season, they were able to come earlier on my request and fix my roof. They were very professional and the problem was fixed very quickly.