I was grateful that Robert arrived quickly when contacted on Jan 1 and helped me gain entry into my home.

The job did not start/begin. I scheduled an appoint with Robert who showed up on time. He looked at the lock set for my newly installed pocket door and determined he did not have the right tools with him to do the repair. He said he was going home to see if he had the tool at home and would reach back out to me later that day. I gave him a few hours before sending him a message asking if he had the tools to do my repair. That was a few weeks ago... I still have not heard back from Robert. Because of this, I do not recommend this company. There is no followup with the customer.

Robert Busby was courteous from "Hello" when I called him. He responded immediately and showed up within the time frame he stated. Mr. Busby is very cordial and personable. Got right to work and didn't mind me watching while he worked. It was comforting to know he is local and have been in the business for more than 30 years. Mr. Busby knows his craft and does it professionally; quality work. His rate is commensurate to the results. Excellent service, superb craftsmanship, and an honest businessman! I support small businesses. I would call him for future locksmith needs.

Fast & professional service (replacing a deadbolt lock) -- highly recommended

Mr Busby was professional, prompt and polite and worked with me to ensure I got the best deal and best possible price in my situation. I do need to make sure my Angie’s List coupon and services were charged properly but that’s just me making sure after I write review. Should have done that first (!) but I’m almost positive he did billing properly. My math skills aren’t the best I’m sure if I find any problem it will be taken care of promptly if I contact him

The work was done professionally and the craftsmanship was good. My only issue was that the price was not communicated clearly up front. We were quoted a price for several locks only to find that the price was doubled when the locksmith showed up on site. He explained that he is charging not only for the lock, but also for the latch side of the door. Due to the urgency and the time already spent coordinating the replacements, we decided to proceed with the new higher price. I dont know if this was a simple accident or a price gouging technique but it didnt feel good.

He responded immediately to our call. Came the next day, exactly as scheduled. He had all of the parts he needed, installed them quickly. He fixed a problem we've had with one of the doors for a number of years, and didn't charge us extra.

Robert was extremely helpful and rekeyed the locks for me. He was able to come the next day (he was available that day actually but I wasn't). He showed up on time and was very polite. I will be recommending him to my realtor and to anyone else who needs service in the area.

Excellent service - prompt, thorough, and professional. I would definitely recommend him and hire him again.

Excellent- my highest rating possible. Fast, Fair. Neat. Clean. And they made it easy on me.