POOL COVER SERVICES

It went very well. They showed up on time, installed the new cover, and reviewed the process with me.

unknown

.

unknown

unknown

Had a new cover installed on a new pool. The pool contractor (not Pool Cover Services) had them install an aluminum cover (over the take-up reel assembly) vice a stone cover (due to cost). The wind damaged the aluminum cover and had to replace it with a stone cover. They came out and replaced the whole thing and only charged me for the support brackets. Great communication, prompt, they are there when they say they will be there, quality work, and easy to get a hold of. Great people! Great experience!

.

We had a very good experience with them. They came in and installed my pool cover, and overall they did a nice job. I had to call them up, when I had a problem, and they came back the next day, and it was under warranty, and so they didn't charge me anything. They are very responsive.

For nearly 25 years we have been dealing with Pool Cover Services because they are the best. Not only are they professional but the quality of work is excellent and their prices are fair. In the past they serviced our automatic pool cover including motor repairs as well as replacment of our winter mesh cover. I would recommend them in a heart beat.

The original formal quote from Pool Cover Services was higher ($1500 higher) than what had been discussed over the phone and when I called for an answer it turned out that there were several mistakes in the quote. The revised quote was much more reasonable and the level was confirmed via a quote from competitor. Chose Pool Cover Services due to referral from our trusted pool service guy and also since they could deliver with a reasonable lead time (competitor said 3-4 weeks versus 10 days for PCS). Cover was delivered on the promised day, looks good and works well.

All in all a good experience although the slip-up with the quoting gave me some pause.

They are definitely very good at pool covers and a well run business.

It was easy, because the communication was clear, he was easy to reach, and everything was done when promised.

Great. We held up things a few times while we changed landscaping plans and dragged our feet, but Ron was always pleasant. They did a fantastic job.

They came out when they promised and removed the cover.

They arrive on time and their estimates are accurate. I will continue to use them and recommend them. If you have a pool cover these are the people to call if you need assistance.

He was on time to do the job. He was professional while he worked. I would use him in the future. He was courteous and kind. The quality of his work was excellent and outstanding!