KV Mortgage

Mortgage Companies, Banking/Credit Unions

About us

KV Mortgage is an Angie's List 10 time Super Service Award Winning local mortgage broker. We've established our reputation by providing excellent service along with low rates and fees. We work with many lenders and look for the best fit for each borrower. We have a wide range of products; conventional, FHA, VA, USDA, HELOCs, and reverse mortgages. Check out our discounts provided for Angie's List members or check out our website for more information. We look forward to serving you!

Business highlights

18 years of trusted experience

Services we offer

Mortgage. Residential Financing. Purchase Loans, Refinance Loans, Home Equity Loans.

Services we don't offer

Commercial Loans

Amenities

Free Estimates
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

5.0212 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 126-150 of 212 reviews

Robin R.
05/2013
5.0
mortgage broker
  + -1 more
Alex was referred to us from a friend of ours who described him as ?really easy to work with and very responsive.? We had the same experience when we worked with him on our re-fi. The process was smooth, and we never felt like we had to track him down. Based on his attention to detail and quick responses, it was as if we were his only clients. He provided great customer service and made a daunting process seem quite manageable. We have since recommended him to several of our friends who have been equally impressed.
Description of Work: Alex refinanced our house and got us a great interest rate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ann C.
04/2013
5.0
mortgage broker
  + -1 more
See above. Wonderful experience! I can't recommend him highly enough.
Description of Work: Alex assisted us in the refinance of our house. He led us through the process with ease and professionalism. He was always available, day or night, to answer our questions and give us updates. When I called or emailed him a question, he always responded within minutes. When our paperwork was approved, he sent someone to our house to settle on a Sunday morning, since that was the only time convenient for us. I was very impressed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marian S.
04/2013
5.0
mortgage broker
  + -1 more
It was a wonderful experience from start to finish. Alex is very good at getting the job done in a timely manner. Would absolutely recommend working with him and look forward to doing so again in the near future.
Description of Work: Alex was fabulous and did an amazing job. He was always available to answer questions from beginning to end. My clients loved working with him and so did I! He made the entire process of buying a home for my first time home buyers seem like a breeze. I would absolutely work with him again and recommend him to anyone needing any kind of mortgage services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrew T.
04/2013
5.0
mortgage broker
  + -1 more
See above - I would highly recommend Alex and his team to find you the best deal and even if you credit is not perfect if anyone can make it happen Alex can. Highest recommendation.
Description of Work: Alex is the best. He did what no one else could do. I knew walking into the real estate market after several years this was not going to be easy. My credit score was low and my wife and I were getting back together and she had a $100K school loan. Several other mortgage places just took a look at my credit score and said no. Alex did the work. He gathered all the information, tax returns, credit reports and more and then found a way to make it all happen. Alex and his team in way were a pain in the butt - they kept needing more detail but in the end they crossed every "I" and "T" and it all came together at the closing. He is amazing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Tauseef S.
04/2013
5.0
mortgage broker
  + -1 more
I started doing my research on Angies List to see how mortgage companies stacked up. Far and above, Eagle Creek stood out as one of the best. After reading through the reviews and hearing such glowing reviews about Alex, i decided to move ahead and give him a call. The one thing I liked about Alex from the get-go was that was very direct. I had told him everything that I was interested in doing and then he went to work putting together the options that would be available. My existing lender was not willing to do a re-finance with a cash out so that prompted my search around. Within a few minutes, Alex had presented me with some interesting options and which one would be most likely the best for me. After that point, I mentioned that I was an Angies List member and that there was a deal listed that the appraisal cost would be covered. He stated that definitely is a deal for Angies LIst members and that i would be reimbursed for that amount after the closing. This was a very pain free process for me. If you have access to email, a copy/fax/scanner and you have all your documents in order the process was so smooth. Alex would email me what he needed, i would sign forms and copy necessary documents and send them back. After a few rounds of this, we were simply on our way to closing. And the people from Clear2Close were awesome as well. They came to my house when I had free time to take care of it. All in all, a very easy and smooth experience with Alex. Oh and the reimbursement ... i called him about after closing and I received a check in the mail a couple of days later.
Description of Work: Was looking to take advantage of the lower interest rates, get out of PMI and to do a cash out on my existing mortgage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peter R.
04/2013
5.0
mortgage broker
  + -1 more
Alex reviewed my previous mortgage situation and provided me with well thought out options. This was a little complex in certain areas but Alex came up with a creative solution that met my needs and provided me with very competitive mortgage rates. As many of you will know, mortgage re-financing is not quite as simple as it may first appear. There is a huge amount of information to provide and a myriad of forms to complete. Alex was terrific in making this process as easy and understandable as it could be. He was very responsive to queries and organized the whole process very professionally and efficiently, right down to the home appointment to close the transaction. I would use Alex again and would have no hesitation in recommending him to others.
Description of Work: Mortgage re-finance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gregory N.
04/2013
5.0
mortgage broker
  + -1 more
Ultimately it went well. The process was very easy. He laid out the options of different kinds of potential mortgages to switch to for refinancing. He ran some initial numbers based on circumstances in the household and he came up with the best for my situation.
Description of Work: I used Eagle Creek Mortgage to refinance my mortgage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BJ M.
04/2013
5.0
mortgage broker
  + -1 more
I have known and worked with Alex for years. Alex and I worked together at the same company for many years. He now works at a different Lender, and I am now with Remax as a Realtor. I trust any of my clients to work with Alex. Alex is a straight shooter. No pushy salesman tactics... He is a breath of fresh air.
Description of Work: Loan Officer for a home purchase. Deal closed on time. Everything was delivered as promised. Alex will quote you a competitive rate. More importantly, you need to work with a lender you can trust & that is accessible during the entire process. Too many lenders will say anything to get your application and then it's good luck...! Many Loan Officers are glorified paper-pushers. They know what to ask for, but then send it all to their Underwriter to figure out. Alex qualifies you upfront and determines potential issues now. Not 30 days into the process. He is very diligent and thinks through your specific scenario. There are so many variables, so many guidelines in today's lending environment. You are insane if you don't go with a trusted lender, like Alex.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250,000

Mark B.
04/2013
5.0
mortgage broker
  + -1 more
lex made a refinance of my mortgage a great experience. I had heard so many horror stories I almost didn't even try. I am so glad I did.
Description of Work: Alex made a refinance of my mortgage a great experience. I had heard so many horror stories I almost didn't even try. I am so glad I did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael N.
04/2013
5.0
mortgage broker
  + -1 more
It went very well even though we did not select Eagle Creek. Alex was very prompt, competitive, and accurate in his estimates and I would recommend him and Eagle Creek to anyone looking to get a Home Mortgage.
Description of Work: Obtaining a GFE regarding a Refi of existing home mortgage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carole O.
04/2013
4.0
mortgage broker
  + -1 more
he only reason I didn't give this company an "A" was the time it took to get the loan approved which was not their fault, but frustrating for me.
Description of Work: Alex at Eagle Creek secured a refinance loan for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,000

Beth M.
03/2013
5.0
mortgage broker
  + -1 more
I worked with Alex to get a home loan. He patiently managed all the details with Franklin American. I had my date to close, but things were not working out at my end. I had to pull out --much to my regret. Alex was very gracious in spite of all the hard work he had put into my loan. He was even willing to work with me again when the timing is right.
Description of Work: home loan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

James D.
03/2013
1.0
mortgage broker
  + -1 more
Lousy. He disappeared completely as soon as I mentioned I was getting quote from other companies
Description of Work: asked for a refinance quote

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0


Response from KV Mortgage
Dear Member, I was surprised by your bad review. I believe I have responded to your request in a timely manner with the info you requested. We initially spoke over the phone and on Sunday March 10th, we exchanged a few texts messages. I have a record of the text messages, where I gave you my email. You emailed me on Sunday, but I never received it, because you used an incorrect email address for me. We spoke again on Tuesday evening, March 12th, around 10pm. I gave you my email address and also sent it to you as a text message. You emailed me at 10:14PM, with this exact message, "I dropped this one. As you can see I did not get the email address correct". I have a record of this email. I responded that night, at 10:27PM, that I was home and would get you the numbers in the morning. On Wednesday at 11:23AM, I sent you an email going over your options and rate. I have a record of this email also. I am sorry your experience with my company did not meet your expectations. Please let me know if there is anything further I can do and feel free to contact me with any questions.

Jeffrey H.
03/2013
5.0
mortgage broker
  + -1 more
My wife and I contacted Eagle Creek Mortgage to help us refinance our mortgage. Alex was very clear and thorough in reviewing the information related to our existing mortgage and presenting options for our refinance. Because rates are much lower than when we bought our house, he found us an option that both lowered our monthly payment and reduced our mortgage term from the roughly 22 years remaining on our existing loan to a 15 year mortgage. As we went through the application process, Alex was prompt and professional in gathering our information for the lender and getting our responses to any supplementary questions the underwriters asked. The process went very smoothly all the way through closing. I would recommend Eagle Creek Mortgage to others, and I would call them again the next time I needed a mortgage. (I set the "how much I spent" field in the review as $0 because the broker fees were paid by the lender, not by me.)
Description of Work: Eagle Creek Mortgage brokered the refinance of our mortgage from a 30 year fixed mortgage at a higher rate to a much lower rate on a 15 year fixed mortgage.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Craig F.
03/2013
5.0
mortgage broker
  + -1 more
Experience was great. We had been working with a different Mortgage Company but I contacted Alex based on an Angie's List Review to confirm the rate the mortgage company was charging me. I discovered it was much higher than what Alex was able to give me, so we switched. From there forward, Alex worked diligently to move our mortgage through the process and we had a successful closing. He was constantly in contact and was always checking to make sure things on my side were going well. Couldn't have a better experience.
Description of Work: Alex helped with getting a mortgage for our home purchase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Angela P.
03/2013
4.0
mortgage broker
  + -1 more
Throughout the process they were really good and professional but were not able to provide the most competitive rate so we went with another financial institution.
Description of Work: I talked with Eagle Creek Mortgage about helping me to buy a house. Basically, we wanted them to help us underwrite the process, but we did not end up going with them. We just asked them if they would help us with the financing on the purchase. They did a lot of work for us in trying to find a financial institution that would lend us the money at a better rate than we had already found.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mahtab M.
03/2013
5.0
mortgage broker
  + -1 more
Very responsive, very rapid and professional.
Description of Work: Although I ended up selecting another lender, I would have just as happily gone with Alex. You can't go wrong working with him. He was so rapid, always responsive, even writing back late in the evening instantly with answers and explanations. He was patient in explaining all loan options - he honored a rebate that had expired, and he was the ultimate professional every step.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John D.
03/2013
5.0
mortgage broker
  + -1 more
The response time was very quick and the quote came with an explanation and knowledge of the entire process. The price is average for a superior product.
Description of Work: I used Eagle Creek Mortgage about three weeks ago for a quote.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leslie S.
03/2013
5.0
mortgage broker
  + -1 more
Completely smooth - start to finish. Alex was always in touch with updates and always available to answer questions and concerns.
Description of Work: I am a real estate agent who was in complete shock when my client's loan was denied by another bank after almost 5 weeks into the process. A good friend recommended Alex with Eagle Creek Mortgage and from our very first phone conversation, I knew I was in good hands. He asked very serious questions to relevant information that the previous bank never had, he was extremely quick to jump into action and I know he spent tireless hours working on this file. I think it was Presidents' Day weekend when I first reached out - and he was working all weekend long, including Monday. Alex answered every one of my dozen emails as well as tens of dozens of phone calls immediately - the few times I did catch him at a bad time, he would still answer to tell me that he would call right back - which he always did! I can't tell you how many people I (as well as the listing agent) have told this amazing story to - I really thought that my clients were going to lose this property and they probably would have if it wasn't for Alex. I highly recommend him for any of your mortgage needs! Not only is he good at what he does, but his customer service skills are absolutely above and beyond any lender I have worked with before! Kudos to Alex for making it happen and getting my clients the home that they had always dreamed of!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GREG F.
03/2013
5.0
mortgage broker
  + -1 more
I wanted to refinance our home to take advantage of low interest rates. Based on reviews on Angies List I chose Eagle Creek Mortgage. I called on January 18th for a quote and spoke with Alex Echeandia. He gave a very competitive quote. He was very clear about explaining all of the costs involved. We went ahead with the application. Alex was always very responsive. The application went through quickly, without any problems, and we just closed yesterday, February 28th. I highly recommend Alex and Eagle Mortgage. Alex was always very clear about everything that we needed to provide. He kept us updated throughout the process. There were never any delays, and we were able to close in less than 6 weeks from when I first contacted him.
Description of Work: We refinanced the mortgage on our house using the services of Eagle Creek Mortgage, a local mortgage broker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Stephen M.
02/2013
4.0
mortgage broker
  + -1 more
So far they seem to be fine. They are a mortgage broker so there wasn't, all the interaction was done over e-mail or phone.
Description of Work: I used Eagle Creek Mortgage to refinance my mortgage on February 11th.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

AHMED T.
02/2013
5.0
mortgage broker
  + -1 more
Let me start by saying that I will recommend Eagle Creek Mortgage. I rate their service 5/5 and I will tell you why. After putting an offer on my dream condo the seller accepted my offer a day later. I first turned to a big bank and they made me believe that my loan request will be accepted with the best interest rate of the country. A month later I was denied. I then turned to a local bank which in turn didn't set false expectation but denied my loan request after a couple weeks. My realtor then recommended Eagle Creek Mortgage and I've met with Alex Echeandia (a very professional, courteous and effective individual) who took the time to explain the loan application process with the right expectations. Also Alex gave me all the options I had and what to take in consideration.From the beginning I knew what to expect and how long the process may take and it was amazing how quick and clear the whole process went and most importantly my loan got approved with a competitive rate. Eagle Creek Mortgage helps me achieve what I though wasn't possible after the second bank denied my mortgage loan request. I will end my remarks with what I started with: I will recommend Eagle Creek Mortgage and Alex Echeandia. He is definitely a winner.
Description of Work: Mortgage brokerage service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

AARON D.
02/2013
5.0
mortgage broker
  + -1 more
I have used Eagle Creek for a primary home purchase and a rental refi. Alex has the best rates and fees. I highly recommend their company.
Description of Work: I have used Eagle Creek for a primary home purchase and a rental refi.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

GREGORY M.
02/2013
3.0
mortgage broker
  + -1 more
Did not use their brokerage service.
Description of Work: Did not decide to refinance through Eagle Creek
Rating CategoryRating out of 5

caroline C.
02/2013
5.0
mortgage broker
  + -1 more
very quick response time. answered all questions in very timely fashion. did not end up using alex but just because a friend of a friend got me a slightly better deal.
Description of Work: quote for refinance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

827 Holden Rd, Frederick, MD 21701

https://www.alexecheandia.princetonmortgage.com/

Service hours

Sunday:
10:00 AM - 5:00 PM
Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
113856
Trade License Locale
DC
Trade License Authority
Nationwide Multistate Licensing System (NMLS)
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Mortgage Companies,
Banking/Credit Unions

FAQ

KV Mortgage is currently rated 5 overall out of 5.

Sunday: 10:00 AM - 5:00 PM

Monday: 8:30 AM - 6:00 PM

Tuesday: 8:30 AM - 6:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 6:00 PM

Friday: 8:30 AM - 6:00 PM

Saturday: 10:00 AM - 5:00 PM

KV Mortgage accepts the following forms of payment: Check,MasterCard,Visa
Yes, KV Mortgage offers free project estimates.
No, KV Mortgage does not offer eco-friendly accreditations.
No, KV Mortgage does not offer a senior discount.
No, KV Mortgage does not offer emergency services.
No, KV Mortgage does not offer warranties.
KV Mortgage offers the following services: Mortgage. Residential Financing. Purchase Loans, Refinance Loans, Home Equity Loans.
Commercial Loans

Contact information

827 Holden Rd, Frederick, MD 21701

https://www.alexecheandia.princetonmortgage.com/

Service hours

Sunday:
10:00 AM - 5:00 PM
Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM