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It Needs Help

Computer Network or Wiring Install or Repair, Door or Window Screens Install or Repair, Computer Repair, Troubleshooting or Upgrades - For Business,

About us

Cost is determined by the job. Free estimate and initial diagnostics. Additional DBA - Techknowbutler.

Business highlights

Emergency services offered
13 years of experience

Services we offer

Computer repair, data recovery & transfer., diagnostics, networking, operating system installation & upgrade, testing, virus removal & prevention

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.56 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
17%
2
17%
1
17%
Showing 1-6 of 6 reviews
Mary A.
Feb 2023
2.0
Blech! This company is terrible. Consistently late for appointments, and they leave with half the job done.

T D.
Feb 2014
5.0
Yes, I recommend this pro
$50
Outstanding; 3 day turn around.

Brian M.
Jul 2013
1.0
$200
Not good scrubbed all settings and uninstalled security software
Response from It Needs Help
"This is the owner of ITNEEDSHELP, I was going over some older past reviews and noticed your "F" review and it concerned me. I checked your invoice and the total was $100 vs the $200 you listed. I wanted to make sure since most of our repairs are usually $100 or less. I also wanted to make sure there was nothing done incorrectly. I am sorry about you having to lose your settings but many times a virus removal requires complete reinstallation. If this was not properly communicated to you then that was our fault but I know we discuss each system clean with the client before we move forward, especially when it will require a new install of the OS. We genuinely care about each of our clients so I would be more than happy to talk to you at anytime if you would like. I would value your feedback."

Suzelle F.
Sep 2012
3.0
$191
I brought in my computer approximately on August 31. They brought me in to order a new hard drive on September 1, seeing as how I needed a new one. When I brought the computer in on August 31, they told me it would take 24 to 48 hours before I had my computer back. I kept in touch with them via phone. Every day there was something new they had to do. They did a good job fixing the computer, but it took until September 7 until I got it back. That's a week. Not two days.

Rachel L.
Mar 2012
5.0
Yes, I recommend this pro
$60


It went well. I showed them to my computer, let them know what needed to be done, and they got to work.

DAVID F.
Nov 2011
5.0
Yes, I recommend this pro
They were okay. They got the computer working for a minimal price. That's all one would want. They did what they said they would do. I would probably use them again if I need my computer fixed.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

It Needs Help is currently rated 3.5 overall out of 5.

It Needs Help accepts the following forms of payment: CreditCard

Yes, It Needs Help offers free project estimates.

No, It Needs Help does not offer eco-friendly accreditations.

No, It Needs Help does not offer a senior discount.

Yes, It Needs Help offers emergency services.

No, It Needs Help does not offer warranties.