
Ehrlich Pest Control
About us
Since 1928, Ehrlich Pest Control has been providing homeowners and business owners with customer service excellence and trusted pest control solutions.
Business highlights
Services we offer
Ant Control, Bed Bug Entotherm, Bioremediation Services, Bird and Bat Control, Deer Repellent, Green Pest Control, Integrated Pest Management, Pest Control, Rodent Control, Termite Control, Vegetation Management Services, Wild Animal Trapping
Number of Stars | Image of Distribution | Number of Ratings |
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75% | ||
9% | ||
6% | ||
3% | ||
6% |
"Hi, Thanks for reaching out. This does not sound like the type of customer experience we strive to provide each and every customer. Can you please send your account holder's name and service address through a private message on Angie's List so we can properly investigate this issue?"
We basically came to the conclusion that taking care of it ourselves was more effective, and much much cheaper.
I originally contacted them in 2011 because i had a roach infestation at my previous residence and wanted to make sure i nipped it in the bud when i moved. After a couple of visits i never saw another roach even though a neighbor brought some with him a couple of years ago. They have share with me the product numbers of the chemicals they use so i can look them up on the EPA website.
They were punctual and very responsive. They did a good job and I will continue to use the same in future.
"WE TRULY APOLOGIZE FOR THE LACK OF COMMUNICATION BETWEEN OUR CUSTOMER SERVICE REPRESENTATIVE AND OUR MANAGEMENT TEAM, SOMETIMES THINGS CAN SLIP THROUGH THE CRACKS. THERE IS NO EXCUSE FOR WHAT HAPPENED IN THIS INSTANCE AND WE TAKE FULL RESPONSIBILITY. I HAVE SPOKEN WITH THE CUSTOMER (THOUGH ENTIRELY TOO LATE)TO APOLOGIZE AND ATTEMPT TO MEND THE RELATIONSHIP, BUT I UNDERSTAND HOW THE CUSTOMER FEELS AND HER REASONS ARE JUST. THIS IS NOT HOW "AMERICA'S FINEST PEST CONTROL COMPANY" SHOULD HAVE RESPONDED TO THE SITUATION AND WE HOPE TO BE ABLE TO PROVE OURSELVES IN THE FUTURE AGAIN. AS FAR AS THE SITUATION WITH THE BEES, WHEN HIVES ARE LODGED UNDER THE SIDING OF A HOUSE, IT IS VERY TRICKY TO APPLY THE MATERIALS CORRECTLY IN ONE SHOT, SOMETIMES MULTIPLE APPLICATIONS ARE NECESSARY, BECAUSE BEE NESTING CAN BE IN MULTIPLE LAYERS. UNLESS YOU CAN PHYSICALLY SEE THE ENTIRE NEST AND HAVE COMPLETE AND TOTAL ACCESS, GAINING CONTROL ON THE FIRST ATTEMPT CAN BE TRICKY IN THAT SITUATION."
Licensing
State Contractor License Requirements
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