DIXON POOL SERVICE

I've been using Dixon Pool Service since 2005. They perform weekly service, maintain the pool and open & close for the season. The service they perform is outstanding. They are very responsive to any situation that might arise including last minute pool cleaning for my special events. We have sold our home and it is with regret that I will not be seeing them during the summer as I have for the past 17 years. I cannot say enough about Thom and Thom Jr. and their great staff. I HIGHLY recommend Dixon Pool Service.

Tom Dixon the owner of the company is wonderful! He fixed my burned out heater on a very tight timeline in time for a large party this Fall. He made multiple service calls after hours to diagnose, source parts and get the unit running. He also fixed the pool light which was also affected by a power surge. All this was done keeping cost in mind and I always feel that the charges are fair. We use Dixon pool for all our pool opening, closing and repairs and couldn't be happier. Highly recommend!

We use Dixon Pool generally for our pool services and just used them to repair the pool heater. Thom tenaciously got to the bottom of the problem (literally) over a couple service calls-- including consultations with the manufacturer-- and got the unit functioning again. Not only do they apparently know how to do everything pool-related, they do it in the most amiable, responsive, honest and cost-conscious manner. We highly recommend Dixon Pool.

I decided to hire this company because of there reviews and price. Whoa, they did a GREAT job to check everything to ensure no leak and a good motor. I did ask Thomas a lot of questions, and he honestly answered all of my questions to ensure that it made sense to me. I am so happy with the company! I will HIRE them every year!

Dixon came out as scheduled right at the time they said they would. Although, I didn't ask, they also vacuumed the pool so when I'd open it in the spring it would be ready to go. They were courteous, professional, knowledgeable and even gave me a 5% discount being a first time Angie's List user. I highly recommend this company for anybody needing a pool or hot tub servicing.

Everything went very well. I plan to use them in the future.

Was referred to Tom Dixon by my barber. Contacted him via FaceBook. He responded within an hour and came out that evening. I had received repair quotes in the 6 to 700 dollar range. He was very honest and told me it was a $6 dollar part and charged me $20 for labor. Amazing work! HONEST! I also hired him to fix a coping ledge problem that a previous contractor did not fix. Again it was a fraction of the other pool company quotes and it worked! Done quickly for less than $200. I only use Tom Dixon now for pool issues!

Was referred to company that specializes in the work I needed done.

Extremely professional, friendly, and competent. No hesitation in recommending, and will certainly use again. Price above included opening, cover, vacuuming, and algicide. Excellent work.

They are a very good company. They are very reliable.

We are new to pool ownership and operations and have contracted 3 pool maintenance companies in 5 months. We like Dixon's pool service the best. Thom, the owner, personally came by to provide an initial estimate and took great care to answer many of our questions on the spot. He was also able to demonstrate some easy pool maintenance techniques for us as well. The cost of services is also very affordable as compared to the other vendors and the level of service exceeded our expectations. Thom is very professional, knowledgeable, and polite - that is why we plan to continue using Dixon's pool service in the foreseeable future.

I love these guys. Friendly, professional, and so helpful. I just bought a house with an in-ground pool that they have a history of servicing. They spent a couple of hours with me doing their "pool indoctrination" to teach me all about the pool and how to clean/care for it. They answered all of my questions and provided really good information and tips. I have never owned a pool before but I had absolutely no problem following the instructions they gave me and the pool has been a joy. Afterwards they came and installed a new pool timer with no fuss at all. I will definitely keep using them for maintenance and to care for the pool when I am away on travel. Highly, highly recommend - they're just a pleasure to work with.

They were very good. They did an excellent job, they were courteous and they also gave us a way to save money. I thought it was a fair price.

I am extremely pleased with Dixon Pool Service! They are prompt, professional, honest and stick to their word. Mr. Dixon himself took my call and came out to service my pool. He also helped me troubleshoot a polaris issue via phone on a previous call to the company. He took the time to thoroughly check my pool when I noticed that it was not clean and did not have chlorine after being service a week before by a previous company (who the prior homeowners used/recommended). I have had no issues with the pool since then and have been able to maintain it as he instructed. He followed up with me on time two weeks after the initial service, as promised, to check on the pool. The price was competitive with several other companies I called and the one I previously used. I liked that Dixon offers weekly, bi-weekly, or monthly plans with no pressure to accept more services and treat you the same if you decide on a monthly plan. Monthly plans are a time and materials which is a little bit more upfront but a cost savings for me overall.

They were very professional. As far as the pricing, it was pretty standard. The guy who came out was very helpful and very professional. I asked him questions because I never had a pool before and he was very helpful. He studied through in some of the chemicals that he had put in it and he took care of everything. He charged me only for the closing. It was a little above & beyond. It wasn't a properly maintained pool when he came to close it. The price seems to be a little high, but I don't have much of the experience. It was a fair price. He squeezed the water that up and did what was required. I will use him again when it is the time to open it up.

I'm a first time pool owner. I had one company open my pool but thought they were dishonest. I had another company do an initial vacuum of the pool but they are a little pricey (the seller of the house had dumped all the dirty water and leaves in the pool so I felt a professional cleaning was necessary). After one season of owning it, I became rather proficient in maintaining it, but still wanted to hire someone to close it. I called Dixon Pool Service based on good reviews and Mr. Dixon answered. He was personable and gave me quotes for the tiered services they offer, which was competitively priced. He was able to schedule the closing in a few days and they arrived within the time frame provided. I vacuumed the pool before they arrived. They drained it (Mr. Dixon identified my septic system and ensured the pool was not drained around it. They added winterizing chemicals, blew air out of the lines, added non-toxic anti-freeze to the lines, put the pool cover on and provided guidance on how to maintain it during the off season. I needed more water bags to hold the cover down and they gave me a 20% discount. They also put everything neatly away in my shed. Mr. Dixon is no-nonsense and honest. He told me I could go another year with the aging cover and recommend a few options when I renew. He also answered a few of my other questions which will save me money. I also wanted some plumbing repairs performed on the lines and he provided a very reasonable off-season quote. His assistant was also personable and the two were able to close the pool in about an hour. I was pleased with the service and would hire them again. I'm just sorry I did not call them first when I opened the pool.

All my dealings with him have been great, whether it is replacing a piece of equipment or closing the pool. He is always courteous on the phone. If I cannot be at the house, he asks that the gate is left unlocked and to put the cover and water bags out by the pool. He leaves the pool area clean and orderly.

The original builder provided a very high estimate for replacing the pump and was unwilling to negotiate. I got Dixon's listing from Angie's List and called them. They provided an estimate several hundred dollars less than the original one and they were able to come out the next day. Dixon's techs arrived on time and explained everything they needed to do. They replaced the broken filter pump with a comparable unit and also diagnosed problems with the remote and the rubber o-ring seal on the in-line chlorinator. They cleaned up after themselves and were very polite and professional. Very happy with the service provided, and they gave me an Angiie's List discount!

Excellent service at a very fair price. Highly recommend this pool service company!!!

I love this company! They are so personable. The Dixon father and son team really care about their customer and their pool. They want to make sure that everything is running correctly. I found them to be professionals and very knowlegeable about all the products and caring for the pool,. They taught me in terms I could understand. They were always on time and always did the job completely, In fact, they went above and beyond what was expected. I can call them anytime for questions. It's like having a doctor on call. I will continue to use them all the time for my pool and highly recommend them to everyone else.

Tom was very punctual. The previous owner's had not taken the opportunity to winterize the pool so the opening was a bit more difficult than expected, but Tom ensured the experience was not daunting. By the time Tom left our pool we felt confident in our abilities to maintain the pool and very much looking forward to a great pool season. I would not hesitate to perform any of Tom's recommendations.

Am very satisfied - Tom and Steve were very efficient in getting the work done and were kind enough to answer alot of questions from a first time pool owner.

Mr. Dixon came, saw and conquered the water pump in short time. I would recommend him to others in need of pool maintenance.

Mr. Dixon provided excellent service. He kept the pool clean and swimmable all summer. They came and left quietly and let themselves in so that I did not have to be home for service..

Dixon was easy to get hold of on the phone and responded quickly to my call. I appreciated their quick response and will use them in the future.