Founded 1990 • With Angi since September 2005
Service Provider ResponseHi [Member Name Removed], Thank you for purchasing your countertops through us. Enjoy your beautiful new countertops! Kimberly
Service Provider ResponseThank you for giving us an opportunity to work with you and I am so glad you love your beautiful new kitchen countertops; your selection of the Q quartz color Snow White was perfect! It would be a pleasure to work with you on future projects you may have and I would like to thank you in advance for the referrals you will send. Enjoy your beautiful new Kitchen!
Service Provider ResponseOur most sincere apology to you that your experience with Designer Surfaces Unlimited Inc did not meet you expectations. Not only is this a poor reflection on us, but a poor reflection on our associates and is not a typical happenstance. We pride ourselves on communication and responsiveness. In this case, it is clear that normal processes were not followed and you were the victim of a rare internal failure. We have taken your statement seriously and have adjusted some internal processes to prevent such a situation in the future. As for your experience with the two companies mentioned in regards to appliances and contractors; unfortunately we have no control over their practices. We appreciate your input in this matter, as it will reflect future references these companies receive from our company. Again, our sincere apologies.
Service Provider ResponseThank you so much! We are glad you are enjoying your new counters.
Service Provider ResponseThank you so much! We are glad you are happy with your experience and your counters.
Service Provider ResponseWe at DSU strive to install every project with top quality and professionalism so were disappointed to hear about your issues. I will have our general manager for production contact you immediately to resolve your issues. Thank you for choosing Designer Surfaces Unlimited.
Service Provider ResponseWe truly regret this situation which is not typical of customers experience when coming to our showroom. It's unfortunate that (removed member name) wasn't taken care of because we do an excellent job of fabricating/installing new countertops.
Service Provider ResponseWe strive for perfection. Member's criticism was accurate and appreciated. We have taken steps to avoid this type of situation in the future.
Service Provider ResponseWe work very hard to have satisfied customers...very nice review.
Service Provider ResponseHeartwarming to see such a nice review; we try to satisfy all of our customers!
Designer Surfaces is open:
Monday: 7:30 AM - 4:15 PM
Tuesday: 7:30 AM - 4:15 PM
Wednesday: 7:30 AM - 4:15 PM
Thursday: 7:30 AM - 4:15 PM
Friday: 7:30 AM - 4:15 PM
Saturday: 10:00 AM - 2:00 PM
Designer Surfaces accepts the following forms of payment: Check, Visa, MasterCard, American Express
No, Designer Surfaces does not offer eco-friendly accreditations.
Designer Surfaces offers the following services: Kitchen and Bath Remodeling, Cabinets, Countertops, Granite, Quartz, Marble, Soapstone
2022 Super Service Award
Home Breakthrough is a local, family owned home remodeling business. Francisco and Honika Victoriano, combine old-word craftsmanship with contemporary building techniques to create extraordinary new living spaces. They take great pride in the home renovation work they do. The remodeling contractors at Home Breakthrough have a strong reputation for delivering high quality construction and home renovation projects, working with diligence and honesty. The Victorianos have built their remodeling business & reputation over the years by providing excellent work at highly competitive prices. 14-15 workers. Cost is determined by the job. Free design consultations. No travel charges. No service charges. May contact through email. Award winning .
2022 Super Service Award
High quality full scale home remodeling; many good references and testimonials; skilled employees, including master carpenters and tile setters. Occasionally use reliable and professional subs when needed. Kitchen and bath design center & showroom located at 26218 Ridge Road, Damascus, MD 20872. Factory direct dealer for several cabinet lines. Lots of cabinet, counter top, and tile samples in showroom. In-house kitchen design services. Cost of work is determined by the job. Travel charges only on small jobs. Free estimates. Licensed and insured. May contact by email. 5% Angie's List discount on all jobs.