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ww bath designs

Kitchen and Bath Remodeling, Hardware & Home Improvement Stores, Ceramic Tile

About us

We provide expert Bath design and Remodeling.

Business highlights

27 years of trusted experience

Services we offer

Bathroom design and remodeling

Amenities

Warranties
Yes

Reviews

2.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%


Rating CategoryRating out of 5
value
5.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0
Showing 1-1 of 1 reviews

TAYLOR R.
04/2009
2.0
home remodeling
  + -1 more
We had an intitially great experience with Jeff at WW Bath Designs, but the follow up was terrible. We went to his store because he had a good bathroom showroom to help us with ideas. And he was very helpful in discussing options with us. Because of his help, we decided to order all the fixtures and tile through him, even though we had lined up an independent contractor. He even gave us a 20% discount on everything. After placing our order, though, our experience soured. He either deliberately misled us about when different things would arrive or was sloppy in those estimates, leading to frustration with our contractor. And worst of all, he simply never answered his phone or returned our calls. Ever. Incredible that he is still in business with customer service like that. After stalking him over 3 weeks to get our stuff from him, (including sending our contractor to just wait outside his door), after a shouting match on the phone, and after him promising to drive the stuff over himself "by noon" one day and never arriving or calling, we finally got all our stuff. Bathroom is done, and looks great, but there must be many more satisfying places to work with.
Description of Work: We bought our bathroom fixtures and tile from WW Bath Designs, including toilet, sink, wooden wall cabinet, and floor and wall tiles. (We had a separate contractor do the actual rennovation work).

Rating CategoryRating out of 5
value
5.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0

$2,400

Response from ww bath designs
WARNING: This what happens when you start a Bathroom remodel before you have the Fixtures and Items you need, and "special order cabinets" and expect them to be on time.The delay in items being delivered is out of everyones hands except the manufacturer and the shipping company. when you have a contractor picking up your items it causes more communication problems. As a customer service company we might have not communicated as well as we should have but we did deliver the items for free as a good will offer.

    Contact information

    1801 Grassmere Dr, Finksburg, MD 21048

    www.wwbath.com

    Service hours

    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Kitchen and Bath Remodeling,
    Hardware & Home Improvement Stores,
    Ceramic Tile

    FAQ

    ww bath designs is currently rated 2 overall out of 5.

    Monday: 10:00 AM - 6:00 PM

    Tuesday: 10:00 AM - 6:00 PM

    Wednesday: 10:00 AM - 6:00 PM

    Thursday: 10:00 AM - 6:00 PM

    Friday: 10:00 AM - 6:00 PM

    Saturday: 10:00 AM - 5:00 PM

    No, ww bath designs does not offer free project estimates.
    No, ww bath designs does not offer eco-friendly accreditations.
    No, ww bath designs does not offer a senior discount.
    No, ww bath designs does not offer emergency services.
    Yes, ww bath designs offers warranties.
    ww bath designs offers the following services: Bathroom design and remodeling

    Contact information

    1801 Grassmere Dr, Finksburg, MD 21048

    www.wwbath.com

    Service hours

    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 5:00 PM