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J J GLOSS APPLIANCE REPAIRS INC

Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Appliance (Smaller Size) Installation and Replacement,

About us

Family owned business Selling & Servicing Major Laundry & Kitchen Appliance, Sales, in home service & part sales, Serving the Baltimore west metro area including Baltimore County,Carroll County & Howard County

Business highlights

77 years of experience

Services we offer

Major Appliance service, Whirlpool & Kitchen Aid NEW Appliance sales with delivery & installation services on those sales., repair & parts sales. Also Maytag

Accepted Payment Methods

  • CreditCard
Reviews
4.012 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
8%
2
17%
1
8%
Showing 1-12 of 12 reviews
Paul S.
Jan 2022
1.0
Read this one. Before you decide. The stove had dents and scratches. They took money off. Dishwasher had scratches did not take off requests of 50 bucks. Came day 1 to replace front skin. Scratched and stripped handle bolt. Day 2. Another front skin. Handle discovered stripped from day 1 repair. Now The handle fell off. I see scratches on front skin. I was irate and the Owners son nephew Ryan Click said. Move on we have plenty of customers. I’m not a happy consumer. I now need skin #3. Handle bolt. Never again. Whirlpool appliances are great. JJ Gloss has terrible customer and mechanic service.

Allene H.
Oct 2015
5.0
Yes, I recommend this pro
$166
After lying on the floor in an uncomfortable position for at least 15 minutes to see when the igniter came on and off, it was determined that the coils needed to be replaced. He had the part on the thruck and was able to complete the work then and there.
The tech was very professional, informative and courteous.
Would recommend to friends and neighbors.

Phyllis W.
Mar 2015
5.0
Yes, I recommend this pro
They did an excellent job and I would highly recommend them to others.  They were very professional, knowledgeable and informative. They explained everything to us in detail and the their pricing was very fair.

Kenneth S.
Dec 2014
2.0
unknown

Patricia W.
Oct 2014
5.0
Yes, I recommend this pro
$135
Mike showed up one time, was extremely professional, and very knowledgable about the dishwasher. He not only fixed it but explained what happened and how to fix it next time. We are extremely please with the service, and would definitely use his service again. The service was well worth the money.

REBECCA B.
Oct 2014
5.0
Yes, I recommend this pro
$1,200
We purchased a double oven. Our home is older and choices for the smaller size were limited. Our cabinet had to be modified to fit the new oven which they did at a reasonable cost. The salesperson and the installer were both friendly and professional. Would definitely use them again. Several months prior to purchasing the oven we went in to find out about options and Mike helped us figure out why our old oven wasn't working, so we were able to get a few more months out of it before replacing.

Rachel P.
Sep 2014
5.0
Yes, I recommend this pro
I can not recommend JJ Gloss enough! We were in the market to replace all of our kitchen appliances. Mike's knowledge of each model was exceptional. He answered my endless questions with ease and never got annoyed with my multiple visits (with kids!) to decide on manufacturer and model. A much better experience then getting the sales guy at a big store who knows nothing about refrigerators but still try's to sell you one. Like a good shopper we also got multiple quotes from local big stores. We liked that JJGloss did not outsource the install and that we were always working with the same knowledgable people. They also had the best price. Delivery of the appliances was very fast and they were installed the same day! Install went smoothly! We love our new Kitchenaid appliances!

Tom C.
Sep 2014
5.0
Yes, I recommend this pro
$900
unknown

Susan E.
Nov 2013
2.0
$175
We had J J Gloss to our home to repair a top-loading washing machine that was abnormally vibrating during the spin cycle making a lot of noise.  The service technician was not able to solve the problem but charged for the service call.  Subsequent to that service call, we had them to our daughter's home to fix the automatic ice maker on a almost new refrigerator, and again failed to fix the problem but charged.  Both occasions the service tech had an arrogant attitude.  They are helpful if you want to order a part at the store, but I will not call them for service again.
Response from J J GLOSS APPLIANCE REPAIRS INC
"We were first contacted by The Erickson's New Years Eve 12/31/2012 & service was performed & completed the same day. We found a clogged drain the refrigerator & cleared it, We also found a problem with the water supply to the refrigerator & also fix that. Your complaint to me (Mike the manager) several day later was related to the additional charges for the water line repair & you made no mention that the unit was not repaired. I think same day service on New Years Eve is above & beyond the normal."

Amy S.
Jul 2013
5.0
Yes, I recommend this pro
They were prompt and got the refrigerator fixed. The parts were expensive to but the labor was a fair price. The person that came out had to wait for the part but within a couple of days the refrigerator was repaired. He was very professional and knowledgeable about the work that needed to be done.

Fred B.
Jan 2013
5.0
Yes, I recommend this pro
$250
I called JJ Gloss Friday morning because my refrigerator was not keeping cold.  We scheduled for a repairman to come over the same afternoon.  The refrigerator was repaired and returned to operating correctly.  The response was very quick and the price for repair was reasonable.

JIM F.
Oct 2008
3.0
Yes, I recommend this pro
$120
When the repairman came, he couldn't get the problem to manifest itself. Serviceman was very professional, called resources to see if he could diagnose problem. $120 charge seemed steep but he gave me good advice - use the oven until it quits, buy another one with extended warranty as microwave ovens usually aren't worth the cost of repairing. He estimated that even if the oven was malfunctioning during the service call to the point where he could diagnose the problem, the total repair would still cost more than the cost of a new oven.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

J J GLOSS APPLIANCE REPAIRS INC is currently rated 4.0 overall out of 5.

J J GLOSS APPLIANCE REPAIRS INC accepts the following forms of payment: CreditCard

No, J J GLOSS APPLIANCE REPAIRS INC does not offer free project estimates.

No, J J GLOSS APPLIANCE REPAIRS INC does not offer eco-friendly accreditations.

No, J J GLOSS APPLIANCE REPAIRS INC does not offer a senior discount.

No, J J GLOSS APPLIANCE REPAIRS INC does not offer emergency services.

No, J J GLOSS APPLIANCE REPAIRS INC does not offer warranties.