
About us
Bartlett Tree Experts has been providing scientific tree care since 1907. A 3rd generation, family owned business, our mission is the maintenance and care of the health and beauty of trees and shrubs. We are an international organization, with offices in Canada, England and Ireland. Our Research Laboratories advises us about the latest technological advances in arboriculture and assists our arborists with training updates. The laboratory networks with professionals at universities, government agencies, and allied industry groups. This enables us to provide state-of-the art procedures and techniques to our clients. Our arborists consult with other professionals for common projects and community interests. Our unique position in the green industry helps us further arboriculture as a science and a profession. TCIA Accredited, ISA Member, TCIA Member, MD Arborist Association. Additional phone added - (410) 526-6675, (410) 526-6672, (410) 526-6757, (203) 323-1131.
Business highlights
Services we offer
Residential & commercial tree care includes pruning, bracing, cabling, fertilization programs, insect & disease management, lightning protection, pest management & fertilization., plant diagnostics & soil testing
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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93% | ||
6% | ||
0% | ||
0% | ||
1% |
my wife and i thought the bill was 7400.00
What a difference
And they didn't even finish the job. Dead tree tops still
I have a one-acre lot with a number of trees, mostly clustered in and around the front yard. I?m sure that before they reached their mature height they were perfectly spaced, but now (as the second owner of the house) I find them blocking sunlight to the flower beds and lawn below and obscuring the view to my home. I called three companies to walk the property with me and prepare quotes. One never responded to my online inquiry or phone call; one finally put me in touch with the proper person by forwarding my call to his voice mail after 3 separate calls; and Bartlett promptly set up an appointment that fit in with my schedule. Brian from the Baltimore office came out to take a look around.
In the way of history, several years ago I contracted with a company specifically to thin crowns by 20-30% and to raise the canopy to increase sunlight. The company came recommended by a friend whom I thought understood some of the basics of gardening. As it turns out, a bunch a guys arrived in a couple of pickups and a shredder machine; many were clearly overweight, older, and out of shape. I specifically directed them not to simply top off trees, but to prune them appropriately, and went inside to work. When I came out, I was not pleased. Some trees had been topped off; none were properly thinned, and needless to say I learned my lesson about using ?tree care specialists? who were not certified Arborists.
Back to Barlett. I explained my objectives and concerns to Brian who listened carefully, then described his plan which included the removal of a tree that was close to the house; I hadn?t considered that possibility. He also identified a few issues with some of my plants and recommended a treatment (e.g., a holly that was infested with mites under the surface of the branches). He has a very well-rounded understanding of all things plants. I appreciated his advice and took it (and the holly is really flourishing now!) Brian?s plan did not include up-selling or talking me into things that were not needed. His plan was focused on the objectives I had described. He pointed out some issues with other trees that I had not noticed; in most cases recommending a wait-and-see approach before doing anything like spraying, and in one case recommending that broken branches due to a storm be removed from a large fir tree in the side yard. I felt like I was getting a very comprehensive assessment.
The Bartlett team arrived on time, and the 5 man crew were dressed appropriately (company tee-shirts, heavy canvas pants, boots) which was not my experience in the earlier situation described above. They were polite and the entire operation appeared to be a well-oiled machine ? taking down two trees, thinning crowns and raising canopies on 6 other mature trees including a mature pin oak, and grinding one stump. There was no goofing off and the team finished in one day. They were polite and very hard-working climbing to the tops of trees and not taking short-cuts. They seemed to use their safety equipment very well (climbing rigs, hearing protection, hard hats and so forth.) They carefully cleaned up all debris and removed it. I?d also like to point out that their equipment has treads which really helps to minimize damage to lawns since their weight is more fully distributed. They had a grinder, a machine to carry branches in a large bunch, and another machine that I am blanking on at the moment. Can I tell that equipment traversed my yard? Yes, of course I can. But it will bounce back in a day or two and in fact looked very good this morning, less than 24 hours after the work was completed.
I?ll use Bartlett in the future, as I have another area behind my house that needs attention. But, since my daughter is getting married early next year, I thought I?d save some cash and defer that work for now. Get your quotes from other companies, but be sure to include this company in your decision. They may not the least expensive, but they offer a great value in my opinion.
"Thank you so much for your positive comments. I am glad that you were pleased with our services and that we were able to accommodate your needs. We strive to provide the best customer service always. I look forward to working with you in the future. Thank you for the opportunity to be of service."
I cannot rave enough about this company. Not only are they technically competent (they have International Society of Arboriculturists - ISA certification), they are exceedingly responsive, providing prompt, courteous, and professional service.
I had explained that our church might not be in the position financially of following through with recommendations. The company's response was one of both interest in the trees themselves and providing a pro bono service to us in the community.
I took notes on the phone conversation evaluation and then submitted them back to Mr. Vrany to ensure accuracy. He immediately reviewed them for me as well.
If his report stimulates passing-the-hat to afford the necessary remediation, we will be back to them in a heartbeat.
"Thank you so much for your positive comments. I am glad that you were pleased with our services and that we were able to accommodate your needs. We strive to provide the best customer service always. I look forward to working with you in the future. Thank you for the opportunity to be of service."
"Thank you so much for your positive review. I am glad that you were pleased with our services and that we were able to accommodate your needs. We strive to provide the best customer service always. I look forward to working with you in the future. Thank you for the opportunity to be of service."
"Thank you for the opportunity to help you with your trees and shrubs. We appreciate your great rating and any referrals you could send our way to continue to grow our business. We look forward to working with you in the future."
Jerry and Joanne Catalano
"Thank you for your kind words and positive review. We enjoyed working at your property and appreciate your patience. Thank you for the opportunity to be of service. We hope to work together in the future."
Licensing
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