Bartlett Tree Experts - 31215

The work was excellent, timely, they're easy to work with.

Their representative, Marty, came out to inspect the job. He was very knowledgeable about all the different species of trees growing on our property. He provided a quote for pruning one tree, plus optional quotes for other work. We hired them to only do the oak, as this was our first experience with them. Their all-American crew came on time, did a great job of pruning, and left the property spotless! I requested a second quote for pruning a couple of other trees, but declined to accept it as it was quite a bit costlier than I had anticipated. I ended up hiring another company who was quite a bit cheaper, but ended up doing poor work. I expect I'll go back to Bartlett for future work because of their honest, professional, high-quality work.

They are excellent. Very knowledgeable and we consult with their arborist. We would highly recommend them.

They showed up on time, did the work promptly, cleaned up well before they left. I couldn't ask for more.

Perfect! Not one problem. Smooth as butter.

My wife is satisfied with it. They do quality work. Very professional. They have a good understanding of plant life and what trees and shrubs need. They are courteous and explain what they are going to do and why they are going to do before they take sprays out. They are regular and professional.

It was expensive; I had a lot of work done. ?I would call them an A. ?It was expensive and I expected it to be and I would say the price was equal to their knowledge. ?They are high but equal to their knowledge. ?Excellent quality. ?Definitely would use again.

The estimated price was quite high. The personal interactions were good, however, it took a long time to get someone out here to look at it.

The only reason they didn't get an A from me is the price.

Bartlett tree service pruned our Holly Tree. We contacted Chad our representative and complained that we did not think that the tree was pruned sufficiently. Bartlett tree service returned and did a wonderful job this time.

total price was make to look like it was not what it was, different pages to confuse you my wife and i thought the bill was 7400.00 What a difference And they didn't even finish the job. Dead tree tops still

I made the appointment to have Chad Vrany come out and give us an estimate to take down an oak that had been dead since before we moved into the house. It was a tricky location--in the backyard, about a foot from the back of the garage, with power lines in the way and little room to fit equipment. He arrived right on time and walked around the property to give us a thorough outline of the scope of work, how long it would take, etc. He even gave us some advice on some other items (a silver maple that had been planted by the previous owner that was going to become a problem as it grew, how to get rid of some ivy that just wouldn't go away, etc). Very knowledgeable, very personable. The only reason we didn't go with them was because the estimate he gave us was more than the other two estimates we received from other companies combined, even though the scope of work was identical. Overall, if I ever need tree work done again, I will definitely call them for another quote. I trusted that he knew what he was talking about and that they could get the job done. But I'm also going to call other companies to make sure the estimate is reasonable.

After my call to office for est, Brian came out to give me a written proposal on time that was set my office. He was very professional and very nice, he answered all my questions, even about things on my property that had nothing to do with the trees, very knowledgeable man, never felt rushed by him. Day of service Two men, Chaz and Garrett came out to do work, they walked the property with me told me what they were going to do, wanted to know if I had any questions or concerns, told me to ask any questions if i saw something I did not like that they were doing. In my front yard they moved my lawn ornaments to my porch to make sure they did not damage anything. They made my tree's safe for any bad weather to come and took care to leave me the shade I love out of my tree's. When they were done my trees they looked awesome, they removed every leaf from my property, the only way you knew they were even here was the tree's looked great. I am very impressed by the professional way this company operates, from the friendly office staff to est to trimming I was very happy. I would use this company even if I had lower est from other companies, Barlett knows what they are doing!!!!

I have a one-acre lot with a number of trees, mostly clustered in and around the front yard. I?m sure that before they reached their mature height they were perfectly spaced, but now (as the second owner of the house) I find them blocking sunlight to the flower beds and lawn below and obscuring the view to my home. I called three companies to walk the property with me and prepare quotes. One never responded to my online inquiry or phone call; one finally put me in touch with the proper person by forwarding my call to his voice mail after 3 separate calls; and Bartlett promptly set up an appointment that fit in with my schedule. Brian from the Baltimore office came out to take a look around. In the way of history, several years ago I contracted with a company specifically to thin crowns by 20-30% and to raise the canopy to increase sunlight. The company came recommended by a friend whom I thought understood some of the basics of gardening. As it turns out, a bunch a guys arrived in a couple of pickups and a shredder machine; many were clearly overweight, older, and out of shape. I specifically directed them not to simply top off trees, but to prune them appropriately, and went inside to work. When I came out, I was not pleased. Some trees had been topped off; none were properly thinned, and needless to say I learned my lesson about using ?tree care specialists? who were not certified Arborists. Back to Barlett. I explained my objectives and concerns to Brian who listened carefully, then described his plan which included the removal of a tree that was close to the house; I hadn?t considered that possibility. He also identified a few issues with some of my plants and recommended a treatment (e.g., a holly that was infested with mites under the surface of the branches). He has a very well-rounded understanding of all things plants. I appreciated his advice and took it (and the holly is really flourishing now!) Brian?s plan did not include up-selling or talking me into things that were not needed. His plan was focused on the objectives I had described. He pointed out some issues with other trees that I had not noticed; in most cases recommending a wait-and-see approach before doing anything like spraying, and in one case recommending that broken branches due to a storm be removed from a large fir tree in the side yard. I felt like I was getting a very comprehensive assessment. The Bartlett team arrived on time, and the 5 man crew were dressed appropriately (company tee-shirts, heavy canvas pants, boots) which was not my experience in the earlier situation described above. They were polite and the entire operation appeared to be a well-oiled machine ? taking down two trees, thinning crowns and raising canopies on 6 other mature trees including a mature pin oak, and grinding one stump. There was no goofing off and the team finished in one day. They were polite and very hard-working climbing to the tops of trees and not taking short-cuts. They seemed to use their safety equipment very well (climbing rigs, hearing protection, hard hats and so forth.) They carefully cleaned up all debris and removed it. I?d also like to point out that their equipment has treads which really helps to minimize damage to lawns since their weight is more fully distributed. They had a grinder, a machine to carry branches in a large bunch, and another machine that I am blanking on at the moment. Can I tell that equipment traversed my yard? Yes, of course I can. But it will bounce back in a day or two and in fact looked very good this morning, less than 24 hours after the work was completed. I?ll use Bartlett in the future, as I have another area behind my house that needs attention. But, since my daughter is getting married early next year, I thought I?d save some cash and defer that work for now. Get your quotes from other companies, but be sure to include this company in your decision. They may not the least expensive, but they offer a great value in my opinion.

He seems to know his stuff about trees. He was able to tell me what they were and they were dying and what we would have to do and why it wasn't worth it. To the best of my knowledge the whole company has a good reputation and we were satisfied with what he did for us 2 months ago. It was a pretty good job. The price obviously depends on the trees and these were some great big trees so it was fairly pricey, but it was reasonable.

I cannot rave enough about this company. Not only are they technically competent (they have International Society of Arboriculturists - ISA certification), they are exceedingly responsive, providing prompt, courteous, and professional service. I had explained that our church might not be in the position financially of following through with recommendations. The company's response was one of both interest in the trees themselves and providing a pro bono service to us in the community. I took notes on the phone conversation evaluation and then submitted them back to Mr. Vrany to ensure accuracy. He immediately reviewed them for me as well. If his report stimulates passing-the-hat to afford the necessary remediation, we will be back to them in a heartbeat.

Chris and Jack, did an excellent job. They worked diligently and professionally, with skill and expert knowledge. When Bartlett uses the word "expert" in their company title, it is no exaggeration--it is absolutely true. Thank you Chris and Jack and a thanks to Graham, their supervisor. Jerry and Joanne Catalano

Brian was on time, informed, pleasant, & professional. I explained the colored marking system in the yard (yellow for arborist attention). He seemed interested in our goals & promptly provided an estimate. Unfortunately, the price was about 3x higher than any of the others I received for the same work. We chose a different arborist tree service.

Initially contacted Bartlett Tree experts in late June/Early July. They came out checked out the trees on the property and provided an estimate based on the disucssions that we had. The representative was very knowledgable and helpful and suggested things that I could do to save time and money. By mid July I was ready to have them do the work, however I did have some changes to the existing estimate which meant it would have to be redone. While that process was fairly painless it did take time. Regarless, shortly after everything was agreed upon, they came out and did the work. The people they sent out were courteous and professional and demonstrate their obvious expertise by the way they accomplished their tasks. It was really a pleasure dealing with them.

All went well. When John initially came to the house to inspect the trees, he was very professional and knowledgeable. You could tell he enjoyed his work. He made his recommendations and listened to and answered my questions. Work was done as we agreed to and I did not have to be home. I could have gotten the work done for less money with another company but overall I was pleased with the outcome and John made the decision easier by being more professional and responsive to phone calls and questions.

They were great. He was knowledgable and trustworthy. The team did the job as planned and did a good job cleaning up afterwards. Did not damage other existing landscaping.

Everything has always gone well.

They cut down two trees, dug up bushes, and installed a cable to straighten a Lylan Cypress.

crew was professional and courteous, excellent job!

I first started working with Bartlett Tree Experts when we lived in Bethesda, Maryland, on the recommendation of one of the arborists at the National Institutes of Health at the time. That team rescued a huge old maple in our front lawn, trimming and cabling it. In Baltimore, I continued with a new Bartlett's team on several projects, which included taking out a dangerous overhanging limb from another big tree in our back garden and then taking out and replacing a street-side tree. They are not cheap, but their work is superb and working with them is cordial and solidly professional.