Reliable Radon

Founded 2017 • With Angi since December 2017

When it comes to your home and your family, we know that safety is a priority. So, if you are looking for a dependable and responsive company to provide radon mitigation in Maryland, Reliable Radon is here to help. From our professional and experienced staff to our attention to detail and ease of scheduling, Reliable Radon works to provide the best in customer service.

Awards and Badges

Angi Certified

Business Highlights

Emergency Services OfferedEmergency Services Offered

Images

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Verified Reviews

4.9

(21) Verified Reviews

Ratings Distribution

5

19

4

2

3

0

2

0

1

0

Rating Details

Price
4.9
Professionalism
4.9
Punctuality
4.9
Quality
5.0
Responsiveness
4.9

Read reviews by category

radon mitigation (21)well & water pump repair (1)
Showing 1-21 of 21 reviews
Caitlin P.
5.0
01/12/2023
We were in contact with reliable radon and had a tech come out in less than a week to install our system. Everyone was quick to respond and professional. Kelli was great responding via text. Very pleased with the price too!! Our radon level went from 24 to 0.5!! :) thank you!!!
Description of Work
Radon pump
Category
radon testing
Cost
$900
Hire Again?
Yes
J.P. T.
5.0
05/11/2021
Ryan and his crew were here at the scheduled time - to the minute. They were courteous (yes sir, yes maam) and very efficient. When compared to other mitigation systems that i've seen, their install is cleaner and materials are of a higher quality. The install was complete in just 2 hours. I don't know what the industry standard is but that has to be fast. Ryan explained the system, its function and how to conduct the post-install test. The best part... They were able to come sooner than any other contractor, worked around our schedule and they matched the quote that we'd gotten from another company.
Description of Work
Radon mitigation system
Category
radon testing
Hire Again?
Yes
Philip L.
5.0
02/01/2021
The unit was installed in a timely and professional manner. They surveyed the basement, made a recommendation and installed the unit.
Description of Work
Radon reduction unit installed
Category
radon testing
Cost
$799
Hire Again?
Yes
Michael K.
5.0
01/27/2020
Great. Our radon levels are back to where they were before our system failed.
Description of Work
Replace radon remediation fan
Category
radon testing
Cost
$499
Hire Again?
Yes
Sadiq A.
5.0
09/17/2019
Reliable Radon was able to schedule quickly, and Robert did a very neat job activating my existing passive radon pipe. It was a challenging job, with the pipe tucked in a corner behind an HVAC unit, but Robert did it very cleanly. The included re-test gave us a high reading, so Reliable dropped off another test, which showed that the actual radon levels had been remediated quite well by the work.
Description of Work
Activating passive radon pipe
Category
radon testing
Cost
$1,000
Hire Again?
Yes
Gillian C.
4.0
07/05/2019
On May 29 we noticed the radon meter in our basement was broken and called Reliable Radon based on Angie's list information and because I like to patronize local businesses. An appointment was set for May 31 between 2 and 6 PM, with a call 30 minutes before arrival. I have breathing problems and was really happy they could come in just 2 days. The quoted price was $125 for the service call and $30 to replace the meter, with the possibility of additional charges depending on the situation. I asked if they would honor the Angie's list coupon for a 5 percent discount, and was told the quoted price already included the discount. On May 31, we hadn't heard anything by 5:35, so called to see if someone was still coming and were told the serviceman had gotten stuck on an earlier call and was on his way. He then called about 5:45 to confirm and arrived a few minutes after 6. He found that our radon fan had failed and also needed to be replaced. He wasn't sure if the price would be $500 or $599 so called the business owner to find out and said the total price would be $599. Due to my breathing problems we wanted the repair done right away and agreed. He replaced the fan and meter - he had all the necessary parts on his truck and did an excellent job of removing and replacing the exterior fan and interior meter. He also looked at the basement floor and made suggestions for things we could do ourselves to reduce radon risks. He finished work around 7:20. I asked how we should pay for the work, and he said we would get an email invoice and could pay online. The next day we received the invoice, which was not itemized and did not show the Angie's list discount. I paid the bill promptly and sent an email asking for an itemized bill. The response said "Attached is your invoice with the charge for a Radon fan replacement, it was $599 and we included replacing the manometer in that price and we waived the service call of $125. Let me know if you have any questions. Have a good day." I asked again for an itemized bill and got the response "We offer our customers the best promotion we have going on. The Radon fan replacement we did at your home, the normal price was $699, labor being 50% and parts 50%. So we gave you the promotion price of $599 which was a better discount then the Angie's list 5% off $699. Please let me know if you need anything else." I thanked them for the explanation. It has been over a month since the repair, the replacement meter and fan are working, and our continuous radon monitor shows radon is well under recommended limits. So my overall comment is mixed - I rate the quick scheduling and the repair as excellent. The repairman was knowledgeable and skilled and had all the necessary parts and equipment with him on the first visit. But communications with the company weren't as clear as we would have liked, either about the late arrival for the appointment or billing. I'm used to contractor bills itemizing parts and labor and Angie's list members spelling out the discount, and was surprised at having to ask more than once for an explanation of charges. If I need radon work done again in future I will probably check with other providers.
Description of Work
Repair broken radon meter, replace fan
Category
radon testing
Cost
$599
Stacy L.
5.0
04/13/2019
The system was installed at an investment property that was under contract for sale. I was not there when the work was done. The installer called me when he arrived and texted me pictures of the rough-in of the system asking for my feedback and then was responsive to my suggestions for changing the location of the exhaust piping. Workmanship was good. I'm quite picky, having been a home inspector and aware of how radon mitigation systems work. So when I asked Robert, the installer, to return to meet my possibly unrealistic expectations, he did not hesitate and returned that evening to address my concerns. The retest had results of under 2.0 indicating the system was properly installed and is doing its job. I would recommend Reliable Radon to any homeowner to address radon levels above 2.0, knowing what I know about how dangerous prolonged exposure to radon levels is for one's health. They work efficiently and professionally and concern themselves not just with the function of the system but also the aesthetics on the outside of your home.

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Review for Reliable Radon - 7913 Brightlight Pl, Ellicott City, MD - 37823466Review for Reliable Radon - 7913 Brightlight Pl, Ellicott City, MD - 37823466
Description of Work
Installation of a radon mitigation system
Category
radon testing
Cost
$800
Hire Again?
Yes
Howard E.
5.0
03/27/2019
Very good. Kelli was incredibly responsive and helpful. Technician on site was professional, courteous, neat, and efficient. I would recommend and use them again without hesitation.
Description of Work
Radon mitigation
Category
radon testing
Hire Again?
Yes
Fredye G.
5.0
03/18/2019
Reliable Radon was not only the best price of the three bids I got but they did a terrific job in a very timely fashion. Finding a way for the pipe to go from our basement to above our roof line was not easy but Reliable put the puzzle pieces together and made it work. Very impressive!
Description of Work
Radon remission
Category
radon testing
Hire Again?
Yes
ERNEST M.
5.0
01/30/2019
The service man was on time, knowledgeable and completely efficient. He took care of our problem with one visit!
Description of Work
Radon Mitigation.
Category
radon testing
Cost
$799
Hire Again?
Yes
Sudip S.
5.0
12/18/2018
The tech discovered a few other things were out of code. The new pump was installed outside the house, a kill switch was added, and the old pump was remove. The dispatch/scheduler (Kelli) was very prompt and professional.
Description of Work
Replace broken pump.
Category
radon testing
Cost
$600
Hire Again?
Yes
Sharon F.
5.0
08/10/2018
Very well. Contractor got back to me quickly with estimate and was able to perform work in a very timely manner. Tech looked at every option for best aesthetic as well as function. Post tests came back with excellent results.
Description of Work
Radon mitigation/sub slab depressurization
Category
radon testing
Cost
$800
Hire Again?
Yes
jake A.
5.0
07/16/2018
They did a great job. Really professional
Description of Work
They installed radon system.
Category
radon testing
Hire Again?
Yes
ken C.
4.0
07/16/2018
Got the radon level down so I could sell my house.
Description of Work
They installed a fan on my radon system.
Category
radon testing
Hire Again?
Yes
monique F.
5.0
07/16/2018
Went very well. Did a nice job. Fixed the radon problem.
Description of Work
They put a radon system in and replaced sump pump.
Category
radon testing
Hire Again?
Yes
Michael M.
5.0
04/08/2018
Hired Reliable Radon after assuring they were certified residential radon mitigators. Great service and communication. Allowed me to purchase my own replacement sump pump which they installed for me for a nominal charge while doing the radon work. I have a full time electronic radon reader in my basement that I've monitored for 6 months and know that if I seal the basement up the readings would climb to 3.5 picoliters. If I ventilate the basement by leaving a couple windows open (very cold in the winter) I could drive the number down to .8-.1.2 picoliters. Reliable Radon showed up a few minutes early after Mike called when they were about 25 minutes out to make sure showing up 5 minutes early was okay. They installed a sump pump fan system that looks so sharp and professional. They also had to relocate a gutter downspout so that everything would look clean on the outside of the house (no extra charge for moving the gutter either!). I aired out the basement for a day and then closed the windows in the basement to see how we did. The current reading is...drumroll please...zero point zero. All radon is out of my daughter's dance room! I couldn't be more pleased, and more happy with the success of their install. Everything looks so professional, they were very nice, and the price was fair. Great job!
Description of Work
Radon Mitigation System and sump pump installed
Category
radon testing, wells
Hire Again?
Yes
Josh Z.
5.0
02/08/2018
They were here when they said they would be and did what they were supposed to do. They were very professional. I would highly recommend them to anyone.
Description of Work
They installed a radon system in my basement.
Category
radon testing
Hire Again?
Yes
Rahsaan E.
5.0
02/07/2018
Fantastic. They came and installed the system quickly, and it is working as needed. They cleaned up well, so helpful.
Description of Work
They installed installed an radon mitigation system.
Category
radon testing
Cost
$899
Hire Again?
Yes
Justin P.
5.0
01/17/2018
Everything went just as they said it would. The job only took a few hours and they cleaned up after themselves
Description of Work
Bought a house and needed to install a radon vent. Reliable came out to look at the job and was able to put in a vent system within 3 days.
Category
radon testing
Cost
$900
Hire Again?
Yes
Talon Z.
5.0
01/15/2018
I highly recommend Reliable Radon!! They recently installed a radon mitigation system at my house and I could not be happier! Great communication & customer service throughout the entire experience. They are very competitively priced, came out quickly, and did a fantastic job.

Images

Review for Reliable Radon - 7913 Brightlight Pl, Ellicott City, MD - 36757460Review for Reliable Radon - 7913 Brightlight Pl, Ellicott City, MD - 36757460Review for Reliable Radon - 7913 Brightlight Pl, Ellicott City, MD - 36757460
Description of Work
Radon Mitigation System Installation
Category
radon testing
Hire Again?
Yes
Renay G.
5.0
01/10/2018
The work was professionally done. The goal of getting Radon reading to an acceptable level was met and my home was left clean after a messy process.
Description of Work
The company installed a Radon remediation pipe, fan and monitor in the basement of my home.
Category
radon testing
Cost
$1,200
Hire Again?
Yes

    Phone

    Address

    7913 Brightlight Pl

    Ellicott City, MD 21043

    Sunday
    9:00 AM - 12:00 PM
    Monday
    8:00 AM - 5:00 PM
    Tuesday
    8:00 AM - 5:00 PM
    Wednesday
    8:00 AM - 5:00 PM
    Thursday
    8:00 AM - 5:00 PM
    Friday
    8:00 AM - 5:00 PM
    Saturday
    8:00 AM - 2:00 PM

    Website

    http://www.ReliableRadonPro.com

    Other Information

    Services Not Offered

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    Payment options

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    Licensed
    Trade License Number
    AARST-NRPP#109457 RMT
    Trade License Locale
    USA
    Trade License Authority
    NRPP
    Trade License Expiration
    11/30/2019
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

    FAQ

    Reliable Radon is currently rated 4.9 overall out of 5.

    Reliable Radon is open:

    Sunday: 9:00 AM - 12:00 PM

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 2:00 PM

    Reliable Radon accepts the following forms of payment: Visa, MasterCard, American Express, Discover, PayPal, Check

    Yes, Reliable Radon offers free project estimates.

    Yes, Reliable Radon offers eco-friendly accreditations.

    Yes, Reliable Radon offers emergency services.

    Yes, Reliable Radon offers warranties.

    Reliable Radon offers the following services: Radon Mitigation