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About us
Maryland Maids has several employees and is continuing to grow and scale with every new customer we earn. We offer residential cleanings and partner with local management companies for move out cleanings. Our rates are very competitive and our work ethic is impeccable.
Business highlights
Emergency services offered
10 years of experience
Services we offer
We offer recurring cleaning service on a schedule that meets your needs. We offer allergy and asthma cleaning service. We use Hepa Filters on our vacuums and green products that work. .
Amenities
Emergency Services
Yes
Free Estimates
Yes
Reviews
4.715 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 7% |
Showing 1-15 of 15 reviews
Coleen B.
Jun 2018
Great, i now use them on a regular basis
Carol R.
Jan 2018
They continue to harass me by invoicing me for a deep cleaning that was not received. I was told by Mike that the upgraded deep cleaning requested would last about 3.5 (7) hours for two individuals and the services received were 2 (4) hours (8-10am) that was already paid for. Even after the 2 hrs there was dirt still on the floors, the doors/panels were not wiped/dusted, the toilet is still dirty, the kitchen sink was left a mess, small toys were not moved nor were closets opened to vacuum, mopping was not adequate, light switches and fixtures were not dusted, kitchen counter items were not wiped, and so forth. Maria (maid) did not ask me to inspect anything before rushing out the door to my surprise as they had already packed the car. She asked for payment method though while standing in my doorway and the other individual already waiting in the car. They continue to harass me and their communications are condescending and confrontational. I asked them to call me, which they would not do. Pictures in link: [*** Link removed ***]!AF4Ev-iEuQZjg2k
Response from Maryland Maid Services
"Thank you for posting your review. We would like to add some information to help anyone reading to have a better understanding of what was ordered and completed. There were 2 deep cleaning additions purchased to supplement a Groupon voucher for basic cleaning. The first was upgrade cost $80 and included the degreasing kitchen cabinets, deep clean inside the oven and inside the refrigerator. This upgrade was completed with no issue. The second upgrade was also $80 and included removing cobwebs, cleaning baseboards and polishing ceiling fans. The work for this upgrade was also completed with no issue. The deep cleanings do not have assigned timeframes. The basic clean for the remainder of the home was not adequate as it too needed a deep cleaning. We offered to return and complete the basic cleaning to your expectations. We did receive the Groupon Voucher for the basic clean. We didn't meet your expectations on the basic cleaning and you refused payment for the two deep clean upgrades. Total invoiced: $260 $100 paid to Groupon and $160 balance for the completed deep clean upgrades."
Edward C.
Jul 2017
2 people, 2 hours. Well done
Response from Maryland Maid Services
"Thank you very much for your review. We take our customer satisfaction very seriously as client referrals are our main source of clients."
Andrea A.
Jun 2017
They are very friendly and polite and they work fast, and they do a good job!
Adrian C.
Apr 2017
It went very well. The house looked and smelled great afterwards. I will be utilizing Maryland Maids going forward for monthly cleanings. They were punctual and did a very thorough job.
Constance S.
Dec 2016
This service answered my questions and scheduled promptly, doing a heavy cleaning 3 weeks after prior one. Looked great, especially carpets. On time and dealt with management office key-wise. Did not traumatized cat. I hired them for once at competitive rate
Andrea A.
Nov 2016
They did an awesome job. I will definitely use them again. Very inexpensive compared to all the others I called.
Response from Maryland Maid Services
"Thank you very much for your review. It means a lot to us that we do a good job and keep our prices fair. It was a pleasure meeting you and look forward to scheduling your next appointment."
Les A.
Sep 2016
They did an outstanding job. I have had several cleaning companies in the past, but the quality that the Maryland maids did was outstanding.
Sona B.
Aug 2016
I did not see it myself but my daughter called ecstatically. She was so happy with the way the apartment was sparkling---the kitchen and the oven/microwave/refrigerator were clean, the bathroom was clean, the rooms were mopped and shining.
Rafael M.
Aug 2016
Fantastic
Marshall T.
Aug 2016
She comes to our home while we are at work. I'm always blown away by the job well done when I return home. She is truly a God send to my husband and I.
S B.
Aug 2016
Maryland Maids were right on time and ready to go to work. The last time we had a good cleaning of the house was some time ago. Ruby and her help did a great job and didn't miss anything. They did everything from making the beds to wiping down the cabinets and cleaning the microwave. . They worked for about 3 hours and the house looked great. We have a Golden Retriever that sheds a lot even after getting brushed. All of the hair was picked up which is no easy task and he carpets looked good.
I highly recommend Ruby and her team at Maryland Maids. I am looking forward to her coming back on a regular basis.
I highly recommend Ruby and her team at Maryland Maids. I am looking forward to her coming back on a regular basis.
Jane H.
Aug 2016
Great cleaner. Very thorough. Very trustworhy
Francine H.
Aug 2016
Provider couldnt be pleasanter of more cooperative. All work dome with care and understanding of what i wanted.I have complete comfidence in provider
Barry P.
Aug 2016
No problems. She's been cleaning my house for years
Licensing
State Contractor License Requirements
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FAQ
Maryland Maid Services is currently rated 4.7 overall out of 5.
Yes, Maryland Maid Services offers free project estimates.
No, Maryland Maid Services does not offer eco-friendly accreditations.
No, Maryland Maid Services does not offer a senior discount.
Yes, Maryland Maid Services offers emergency services.
No, Maryland Maid Services does not offer warranties.