Dj Floors LLC

It was really great! They helped me choose the right product, and did exactly what I asked them to do.

DJ Floors is my favorite company for flooring and tiles and have done lot of work in my house earlier. I wanted to get an old fiberglass shower pan removed and replaced with a concrete pan with tiles along with a new shower door. As always, DJ Floors did an excellent job with it and built the concrete pan on-site along with installing the waterproofing membrane, cement board, new drain etc. Finally they installed tiles on the shower pan, base wall and curb. I provided some of the materials likes tiles, door etc. As always my experience with DJ Floors was excellent due to their professionalism, quality of work and very competitive pricing. I will highly recommend them and use them again in the future. I have recommended them to my friends in the past and will continue to do so.

The guys who delivered the materials a week ahead of the start of work were nice and professional. And, the two guys who spent four days removing carpet and installing the new hardwood floors did a great job! We could not be more satisfied with the results!!!

We had a glitch or two but they took care of us. Lilly in the showroom to Magnus and all the installers were very very good at their jobs as well as kind and professional! I HIGHLY recommend them.

Went great, the team was professional and efficient.

They arrived exactly on time and finished ahead of schedule. From what we can see, everyone was done exactly right.

I don't write reviews often but my experience with DJ flooring was exceptional! The gentlemen they had working in the house refinishing my oak floors were very professional and pleasant. They really knew what they were doing. My floors were sanded throughout my house and hand stained and protective coat was also hand done! The price was reasonable and the work far exceeded my expectations! I would highly recommend this company!

It is not very often that I am compelled to write a review but I felt that it was an absolute must this time. So far I have contracted DJ Floors 2 times and both times I was very impressed with every aspect of the work that this company performed. They were very quick to respond to my questions. The prices are more than reasonable and the actual work is excellent. First time I have contracted them a little over a month ago to replace carpeting on the steps leading to the second floor and the corridor on the second floor. They did a great job installing hardwood instead of carpeting and cleaned up the area rally well after they were done. Second time was a couple of days ago to replace an existing hardwood flooring in a very large family room and a couple of steps. The crew arrived at 8AM and left around 12PM! Everything was done! The floor looks spectacular! Again they cleaned up after everything was done extremely well. This company does fantastic job weather it is customer service related or the installation itself! Very pleased with DJ Floors! My daughter is having her floors replaces very soon and I am definitely engaging DJ Floors to do the job. Fantastic job!

Very well. They were response, quick, high quality, and completed everything professionally.

Excellent- would definitely hire again

DJ Floors provided a great service experience. The prices were competitive, they came on time every day and worked until the project was completed. We had hardwood unfinished installed in one area of our house, and then sanded and refinished to match existing floors. It looks amazing! I am very pleased. I will definitely recommend them to my neighbors and I am planning to do more work in the future.

They are great. I would use them again. It took about a week and a half. Floors took a week, the carpets a half a week. They came out, gave us a great.  estimate. They followed thru, did the work. The floors looked amazing.

I would recommend this company 100% a million times over. Every person I spoke or met with was professional and over the top helpful. Their turn time was only about 4 weeks even during the holidays. During the install we ran into a few challenges with walls not measuring the same width, etc. through the hallway and up the stairs but the installer did such a fantastic job you would never know my home has imperfections. I had some excess carpet from the install and asked that an area rug for the foyer be made. It was made and delivered to my home within 48 hours. It would have been 24 but I asked for a different color trim which needed to be ordered. When the time comes for carpets in other rooms to be installed or my harrdwood floors to be refinished, I will be contacting this company.

Great work by DJ floors. The work took longer than quoted, but they offered to work on non-work days to help finish the job as quickly as possible. Only complaints was the lack of warning about access to the house in advance of the scheduled work; better understanding the schedule of the work and when we could/could not access the house would have been helpful. Additionally, staining the floor a different color, it would've been helpful if DJ floors had suggested/quoted to match the stair rails in the entryway as well. A subsequent request for a quote to stain the rails to match was for $1600! Unfortunately not in the budget right now. However, the floors look and feel amazing!

They are not perfect. The people who delivered the furniture did damage and I have not paid for them. I would probably not use them again.

All went wonderfully.

unknown

The best part was that they did what they said they were going to do. We had the guy come in and give us an estimate. They did exactly what they said they were going to do. They damaged a wall when they were installing the carpet. But then they took $50 off for the damages. They were a good company. I don't really have any complaints. I talked to a couple of places. They were very knowledgeable, in comparison to some of the other companies that I called and they were very fair with the price. The quality was very good, we were very happy with the outcome. They were pretty responsive, I don't remember having any problems reaching them.

unknown

They did a really good job. I was really happy with it.

DJ has wowed me in the past with tile, but they fell short of expectations with their wood working and administration.
1) DJ's bidding process is highly professional. Someone stops by to gather information and compile an estimate. An itemized invoice is sent to you. However, I altered the nature of the work in a phone call following the bid.  No revisions were sent, but the addition was minor, so this raised no alarms.  My mistake.
Workers arrived completely unaware of the change.  For this, I take partial responsibility.  The experience taught me that DJ's bids are their sole tool for tracking project expectations.  I should have insisted on everything in writing, for my own sake.
Workers also arrived without materials. I'm receptive to some details needing to be handled in person...but measurements and materials had already been covered during the during the estimate. Ultimately, matters were clarified via email. But again: why not send the email in advance, and not lose 3 hours of the job to driving to a store or warehouse?  Someone dropped the ball administratively.
2) The lead woodworker cut corners and was deceptive about it.  I've worked with him once before; he was the sole weak link the last time I hired DJ.  That first time, I chalked it up to a language barrier and assumed the best.  This second time around, his English suspiciously became broken only when asked to revisit a task.
Late in the day, upon discovering that he lacked the materials finish the job, he tried to hammer back in the stuff he was hired to replace.  When I raised enough of a stink for him to agree to return the next day, he didn't.  Calling DJ, somehow they had gotten the impression that the job was complete?
He returned 2 days later with a project manager (I applaud that move), which gave me time to scrutinize and point out broken and cracked pieces that were installed in more than one location, as well as an entire area that was missed because furniture wasn't moved.  All were replaced.
The material missing from the previous day? He came prepared...with the wrong size. So he installed it crooked, to cover up the gap.  When I called him on it, he ensured me it was straight...until I took out a tape measure.  Then his story changed to the fact that the gap was too big to fill.  Which is it?
His team handled most of the painting and finish work.  They came without drop cloths.  Ultimately one of them asked me (in an indirect way) if it was alright for him to paint less, rather than properly prep the space.  In the end, they completely missed one of my closets, and still left gaps that I would rather have reworked.  At a certain point you cut your losses.
This review seems needlessly nit picky. Yet I chose to omit things (like a damaged piece of furniture), because I am reasonably sensitive to the mishaps of demolition and installation.  In the end, however, there's something to be said for taking pride in one's craft.  It is my responsibility to vocalize dissatisfaction...but the job has already gone downhill if the work is so sub-par that I'm forced to scrutinize every square inch with a fine-tooth comb.

unknown

We had an excellent experience with DJ Floors in remodeling our laundry room. We had them previously to refinish our wood floors and will have them back for additional projects after this experience. The crew was timely, courteous, and attentive to our preferences in the project. The job was done on time and on budget. Our project requirements had some unique challenges with the ceiling and the crew worked with us to find a solution. Our input was taken before any material decisions were made by the crew. From estimate to clean up the experience was 'A' quality service. Thanks to the DJ Floors team.

unknown

DJ Floors staff did a great job from estimate to completion.  The installation guys were knowledgeable, efficient, and polite.  The job site was left clean and ready to use.  It took an extra day for the company to remove the trash from where they had placed it outside, but that was only a slight inconvenience.  I would recommend them to anyone I know.  Great job!