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COMCAST

3.3(
29
)
TV Service - Cable, Internet Service, Landline Phone Service,

About us

Area purchase with Regional Authorized dealer of the company in your area.

Business highlights

Emergency services offered
15 years of experience

Services we offer

Cable Television Equipment,Television,Satellite Television

Services we don't offer

Nationwide Internet Access,Internet Access,Installation

Amenities

Emergency Services

Yes

Reviews
3.329 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
28%
4
24%
3
14%
2
17%
1
17%
Write a review

Filter reviews by service

Showing 1-25 of 29 reviews
Deidre S.
May 2016
3.0
TV Service - Cable
$250
.
Susan B.
Apr 2016
4.0
TV Service - Cable, Internet Service
Yes, I recommend this pro
$226

To do better for me they could be cheaper. They are pretty solid. They have gotten much, much, much better on responsiveness. They have stepped it up.

Paul W.
Mar 2016
1.0
TV Service - Cable

I have a TV installed and I have the cable play in which they forgot to ground it apparently I didn't realize that. But one day I walked into the house and it smells like they burned a heap of tyres, inside the house was horrible but then I walked into the living room and the TV was and it blown up and the back of the TV was blown up. It actually singed the wall and it didn't burn down the house fortunately but it was a mess. They have subcontractors do everything for them, so I was calling Comcast and they're saying nobody was taking responsibility. Actually Comcast is telling them you have liability on this you make it right but they don't want to make it -- they don't want to fork over the bill.. The amount of times I had to call people and then they were changing these guys who would come here were kind of scruffy. He called me and I called back, I said you meet me at a major electronics retail store at noon on Saturday and buy me a brand new TV or I'm filing this law suit which I already prepared against Comcast. And I'm sure your not gonna like having one of your subcontractors not trying to make things right. So he met me there bought me the TV and everything worked out, but only after weeks and weeks and weeks of just regrets.

Eleanora H.
Jan 2016
5.0
Internet Service
Yes, I recommend this pro
unknown
Eleanora H.
Sep 2015
2.0
TV Service - Cable
Yes, I recommend this pro
unknown
Janet S.
Sep 2015
5.0
TV Service - Cable, Internet Service + 1 more
Yes, I recommend this pro
$200
.
Peter T.
Aug 2015
3.0
TV Service - Cable
Yes, I recommend this pro
unknown
Heather P.
Jul 2015
4.0
TV Service - Cable
Yes, I recommend this pro
unknown
Keith B.
Jun 2015
4.0
TV Service - Cable
Yes, I recommend this pro
unknown
Richard P.
Jun 2015
5.0
TV Service - Cable
Yes, I recommend this pro
unknown
Robert M.
Jun 2015
2.0
TV Service - Cable
Yes, I recommend this pro
unknown
Laurie W.
Jun 2015
5.0
TV Service - Cable
Yes, I recommend this pro
The technician showed up early and did all the outside connections while he was waiting for us to arrive.  Once inside, he hooked everything up and we walked around with a small TV to make sure each box was working properly.  He gave us a few tips and tricks and then gave us his personal cell phone number and said we could call him anytime in the next 30 days and he's there to help us if we had any issues or questions.  Could not have asked for a better experience and it was so smooth.  He genuinely seemed to like his job and it showed in his attitude and demeanor.  A very pleasant experience! 
Elizabeth J.
Jun 2015
5.0
TV Service - Cable
Yes, I recommend this pro
unknown
Chris B.
Jun 2015
2.0
TV Service - Cable, Landline Phone Service
Yes, I recommend this pro
$75
OK - do not like pricing bundles.  Telephone customer service support is terrible - constant up-selling and bundling of unwanted services.
SARAMARIE Q.
Jun 2015
2.0
TV Service - Cable, Landline Phone Service
Yes, I recommend this pro
$215
.
Ronald F.
Nov 2014
1.0
TV Service - Cable, Internet Service
Their customer service is horrible.  It is very bad.  The people working there don't know what they are doing there.  My service has been spotty and staticy for awhile now.  They tried refreshing my box remotely but that didn't fix the issues that I was having so they said that they would have to send a tech out to look into this issue.  The tech, Steve Stover, came out on 11/8 to look into these issues.  He discovered some frayed wires that have been there since it was installed 5 years ago.  He also determine the static was caused by the box outside of the house and it would need to be replaced.  They were supposed to return on 11/14 to replace the box.  I was informed by my neighbor that they didn't do anything that day and just sat in their truck.  I thought they were replacing the box on that day.  They returned on 11/18 to finish the repairs.  When I got home from work that day, I discovered that they had left a trench in my yard that they didn't fix it properly.  I also discovered the repairs still haven't been completed.  I was informed that this repair will not be completed until 12/3.  A supervisor was suppose to call me to follow up with me about this situation but has never called to follow up with me.  I will not be able to put up my Christmas decorations until this repair is completed.  I'm not sure what still needs to be completed because they aren't communicating with me.  The only good thing they have done is sent out a good tech on the first visit.  I would give the tech, Steve Stover, an A+ for his service.  I would also give his supervisor, Broadrick Maybank, an A+, too.  They were both very professional.  They are the only bright spot in this whole situation.
Robert B.
Jun 2014
5.0
TV Service - Cable
Yes, I recommend this pro
Service was restored and since then have had no further problems.
Thomas Z.
Jul 2013
1.0
TV Service - Cable
They hung up the phone on me. Not once but twice. How do they expect to keep customers.
Linda R.
Aug 2012
3.0
TV Service - Cable
Yes, I recommend this pro
The quality of their service is alright.  I think they are overpriced but there is not really any competition of them; they are the only providers in this area.  I would not necessarily recommend them to others.  There is no choice so unfortunately I will continue to use them in the future.
GERALDINE H.
Jul 2012
1.0
TV Service - Cable, Internet Service
$136
CAN'T GET IN TOUCH WITH THEM BY PHONE OR E-MAIL.  THEIR BILLING DEPARTMENT SUCKS.  THEY ARE SUPPOSE TO KEEP INFORMATION ON YOUR ACCOUNT AS TO WHAT IS BEING DONE WHEN SOMEONE CHANGES ANYTHING, BUT APPARENTLY THAT DOESN'T HAPPEN.  ANOTHER MONTH TRYING TO GET THE AMOUNTS STRAIGHT.  I AM TIRED OF THEIR NONSENSE.  CAN'T THEY EMPLOY ANYONE WITH SOME COMMON SENSE....NOT EVEN THEIR SUPERVISORS ARE AVAILABLE.  NO ONE KNOWS WHAT THEY ARE DOING IN THE BILLING DEPARTMENT.I GIVE THEM F ALL THE WAY DOWN THE LINE.  I WAITED FOR OVER 40 MINUTES AND NO ONE ANSWERED, THIS IS COMMON PLACE....I GUESS THEY ALL ARE ON A BREAK OR TO LUNCH.
Hal D.
Jun 2012
5.0
TV Service - Cable, Landline Phone Service
Yes, I recommend this pro
$200
They are fine.
Mary M.
May 2012
4.0
TV Service - Cable, Internet Service + 1 more
Yes, I recommend this pro
I think all the companies are six of one, half dozen of another.  It is what it is.  I think that our internet is slow and I need to call them.  They have to redo things every now and then and the wiring has to be redone every now and then.  I’m not really sure what’s going on but the signal keeps getting slow.  They keep coming in and doing something. 
Joseph M.
Apr 2012
4.0
TV Service - Cable, Internet Service
Yes, I recommend this pro
$140
I have been with them for 15 years. The overall experience is good. Their price is high. I will continue to use this service.
Jolene L.
Mar 2012
4.0
TV Service - Cable
Yes, I recommend this pro
I would give them a grade of a B overall.
Michael N.
Dec 2011
1.0
TV Service - Cable, Internet Service
$120
NOT GOOD.  The "technician" starting his work by accidentally disconnecting the neighbors service.
Showing 1-25 of 29

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

COMCAST is currently rated 3.3 overall out of 5.

Monday: 7:00 AM - 9:00 PM Tuesday: 7:00 AM - 9:00 PM Wednesday: 7:00 AM - 9:00 PM Thursday: 7:00 AM - 9:00 PM Friday: 7:00 AM - 9:00 PM Saturday: 7:00 AM - 5:00 PM Sunday: Closed

No, COMCAST does not offer free project estimates.

No, COMCAST does not offer eco-friendly accreditations.

No, COMCAST does not offer a senior discount.

Yes, COMCAST offers emergency services.

No, COMCAST does not offer warranties.

COMCAST offers the following services: Cable Television Equipment,Television,Satellite Television

Nationwide Internet Access,Internet Access,Installation