COLUMBIA ROOFING

Description of Work: Columbia was very prompt, checked our home carefully, including a visit to our attic. They prepared a very detailed and clear proposal that made it clear what we would be getting. They followed up several times while we made our final decision. We found the price to be very competitive. If we had not received a proposal fro several hundred dollars less for a little higher quality, we would have gone with Columbia with no hesitation. Aclass act.

Description of Work: Replace part of roof, fixing a leak.

Description of Work: We have had many problems with our roof which we found out was installed by Columbia when the home was built(we are not original owners). We have been in the 6 year old home 2 years and 3 times have had shingles blow off during storms. The first time we called Columbia because of the good reviews we read here and they came right out and fixed it, we were also told during that repair that poor plywood was used in the construction of the roof hence the lose of shingles. After calling the builder to find out who installed the bad plywood we found out that Columbia was the original roofer, when we complained to the builder and told them the roofer told us that poor wood was used they called Columbia and Columbia denied saying any such thing, we were so disgusted with the dishonesty that the next time it happened and we had several more shingles blow off we called someone else to make the repair, we were told by that roofer, the pipes sticking out of the roof had never been chalked around when roof was done and we had water down inside the areas so they fixed that for us. The third time shingles blew off we decided to call Columbia again and tell them how unhappy we were. Columbia told us the shingles they installed were not certified for the winds in our area. HELLO!!! then why would you install something you know is not correct for our area. Anyway, we have tried to get them out to fix the problem but they do not return our calls, we have been missing shingles for 2 months now waiting for them to get back to us after many many calls. If and when we need to replace our roof I will not be using them, their customer service has turned out to be very poor.