Abbott's Plumbing

Work completed ok .

It went very well

Abbott's plumbing was contracted by Lowe's to install a hybrid water heater in a utility closet in my basement in December 2017. Last week I had a water leak in that room and a different plumber told me that the hybrid water heater had been installed improperly, too close to a wall, because there needs to be at least six inches clearance on all sides. When I contacted Abbott's, they refused to come out and move the water heater, claiming the installation warranty had lapsed. They are now asking me to pay another $500 to correct the problem that they had created in the first place. I strongly recommend not to use Abbott's plumbing. If they change their mind and agree to come and do the work for free, I will retract my negative review.

Excellent. Abraham diagnosed the problem and proceeded to clear the drain. Clog was far down the pipe. Took a while to clear. But he was diligent. Very professional and courteous. M

They were able to schedule to do the work with in a couple of days since we had no hot water. They finished and picked up everything less than a half day of work. The quality of their work was really good. Although a few months after the new pressure release valve they installed started making noises again when turning the water off from any sink in the house. They came back and found it was just a bad valve. So they replaced it for free. That shows they really stand by their work. If something they installed goes wrong, even though it was not anything they did wrong, they still took care of it.

We use them most of the time and they do a good job. Besides a communication issue with the city water which was resolved by the boss everything went well.

Great job. I remodeled a bathroom and did all the work except for the plumbing rough-in. The plumbing was done well. What most impressed me about Abbott's was how they worked with me to make sure the job was done right and met my schedule. When the plumbing supply was late, Abbott's rescheduled to a new date that worked for me. The team that did the rough-in was efficient and professional and did a great job letting me know what was going on. A supervisor showed up the next day to go over the work and make sure everything was inspection ready. After the work there was an issue with an installed part failing - Tim, the owner, was very helpful. I had a plumber at the house within the hour, and Tim was forthright in accepting responsibility and making everything right. It's great when everything goes perfect, but I think a better measure is what does a company do when thing don't go according to plans. Tim and the Abbott's team stepped up, worked with me and made sure the final product was what I needed. I would hire them again and recommend them without hesitation.

The team from Abbott's did a great job last week replacing bad sewer line. Pat, Eric and Paul were very professional and did great work. Eric who operated the backhoe took great care to dig with precision and preserved most of my front garden.

Grateful for the professionalism and eye for detail.

Good workmanship, responsive, always willing to explain the options etc.

I think I got them off of Angie's List.  They did a good job but they were extremely pricey.  The cost changed and it was a very simple fix.  It was a snake thing and it was supposed to be like $175 and it ended up costing me $300; not a good thing. 

They responded quickly to my call for help. They sent a professional plumber. My flange was fixed on time and on budget. I couldn't ask for a better experience!

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It was very good.

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The service went well. We purchased a water heater and installation through Lowe's who contracted with Abbott's Plumbing. Abbott's responded quickly to the initial call and was able to work with me in getting someone out as soon as possible to get measurements done and installation date scheduled. On installation day, the technicians ran late because of a previous project, which is understandable and has happened with other contractors. The only thing is, I wish their office would have communicated with me earlier. I was given a time frame between 10am-1pm and I had to place the call to see what time to expect them around 12:30/1pm, that is when I was told they were running behind. All in all, the work was done and they completed it within a reasonable time frame once they arrived.

We've had Abbott Plumbing in a few times, so I'm going to describe our last two visits.
I was looking into replacing some faucets around the house.  Abbott's estimator came and told me that it would make more sense for me to do that work myself as I had adequate skills and explained the process.  When I went to do the replacements myself, I was able to do the work as described.  However, when I got to my final faucet, my shut off valve, which had a plastic handle, broke off in my hand - remember that's an existing condition, not something that Abbott did.  This was on a Saturday.  I immediately called Abbott and they were able to get someone to my house that same day and install new shut off valves on copper pipe.  Great service, friendly and experienced plumbers.
Our most recent work we replaced our kitchen sink.  I purchased the kitchen sink on-line.  Abbott came over and installed it with no problems.  I wanted to reuse the existing faucet, but it was in very bad condition - really bad, it was already leaking, but I was trying to same money.  The plumber had an appropriate faucet available in his truck.  I checked online for the cost and they did not mark it up and installed it for a very low additional fee.  The sink installation involved repiping the sanitary lines under the sink which were completely crazy and unclogging the sanitary line, which couldn't be done previously due to the crazy plumbing.
I work in construction and know how much plumbing services cost.  Abbott Plumbing costs are in line with industry standard and perform high quality work.  They are professional, call ahead, are on time, and clean up after themselves. I am still really thrilled that they were able to come out on a Saturday and that they respected my ability to do some of the work myself instead of trying to get the sale.

Called this company for water heater repair because they had installed it for the previous owner. The heater is 7 years old and is a 9 year heater.  The guy told me we had a few options - to replace or to try to fix the leaky valve.  The price to replace was astronomical - $200-300 higher than others (I've since researched).  I asked him to fix it (which he told me was easily doable).  I was beginning to feel uncomfortable with them in my house as I heard the two workers speaking (along the lines of "you know she won't replace it").  In the end, they couldn't fix it, but charged me the entire price as if they had fixed it.  I wasn't expecting the service to be free - but feel it unfair to charge the full price ($200 for a part, essentially).  In the end I tried to argue the price and ended up paying to get them out of my house.  I felt completely ripped off and taken advantage of as I was a female without knowledge of what they were replacing.  I will never call this company again and have since found someone to replace the water heater for significantly less.

We were satisfied with them.  I thought that their prices were good and they gave us a timely appointment.  The work was adequate.

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It was a great experience. They were on top of everything, and adhered to their schedule the entire time. Another thing that pleased me was how they kept me informed throughout the entire job. I shopped around for a few quotes and decided to go with Abbott's. I feel that I made the right decision to hire these guys, and I would highly recommend them to anyone else. I've used other plumbers in the past and these were by far the most professional.