Prestige Garage Floor Coating

"Thank you for the glowing review! I'm sure with the new floor and LED lights it's much brighter in there and probably doesn't even feel like a garage anymore. Enjoy the floor with your lifetime warranty!"

"Thank you for the review and the pictures! We're glad we could transform your floor in just days."

"Sorry you feel this way [Member Name Removed] of [Member Information Removed] Arlington, VA. The actual facts are it was NOT a warranty repair as also agreed upon by the BBB when you filed your claim there and they awarded in Prestige favor. Please stop slandering our company. Your wife was the only one that did not want our good will work performed since it was an inconvenience to park outside. We did have costs involved in sending a crew to your home only to be asked to leave. The communication only stopped when you filed and lost your BBB complaint. If you have a warranty issue that is our fault and not yours, we will gladly address it as long as you own the home, and can be transferred."

"Thank you for the kind words, you were a pleasure to deal with and I'm glad we could exceed your expectations. Let us know if you need anything in the future, including more home show tickets."

"Thank you for the very kind words and I'm glad you're receiving a lot of compliments! Rest assured your issue is solved and will have a beautiful floor for decades to come."

"Thank you for taking the time to express your concerns and we’re sorry we could not please you. We have been in business for over 19 years and perform installations on over 1,000 customers per year. In our time we can count on one hand the number of customers that have been dissatisfied. We do our best to make them happy, as we tried with you, but we feel you would did not want to work together. We performed everything on the work order that we contracted for and you agreed upon when you signed the work order. You agreed to pay the balance during installation and your card was charged by our accounting department days after your installation was complete per the contract. You were at our $1,500 minimum for your floor, and the walls cost more. For 2 years you emailed us asking about better pricing, but that is our minimum for your area. You never once mentioned the walls. Some pictures on our site have the walls done, many others do not. You had asked the installers when they were finished day 1, which it was too late. After the installation, you spoke to a representative at the office, which offered at no charge to come out and come up the walls to make you happy (since you were happy with the floor but enraged about the walls). He told you that our crew in VA would be coming out after they finished up a job not far from you. The crew called you in the morning to let you know you were on the schedule for later and then again at 6:30 and said they were getting something to eat and would be over there. They were told it was okay to come. They arrived at 7:30 and your wife let them in the garage, showed them how high up to go and they began taping. There was no equipment needed and no noise was made. You came out and started beating your chest screaming and then threw dirt on one of our employees and starting hitting him with a broom. That behavior will not be tolerated, so they left. There will be no coming back. We asked you to write an apology to the employee you assaulted and you scoffed. We did what we could to make you happy without scheduling you 5 weeks out where we are booking, and you never mentioned that time being a problem until they got there. We also have everything documented, which you should review as there are a lot of inaccuracies. We do not need to twist anything around to look innocent. We have been around almost 20 years with amazing ratings/reviews, Angie's List Super Service Awards, BBB awards, and tens of thousands of happy customers. That speaks volumes among itself."

"Thank you for your patience while we ran into some very hard concrete at the previous job. Also, Tha k you for taking the time to write the review and attaching a before and after picture! We appreciate the trust you've placed in us, and welcome you to the Prestige family. Let us know what future projects you have in mind. Have a great weekend!"

"Thank you for the review, I'm glad you've been enjoying your floor, it's been a few years now. Take care!"

"Thank you for taking the time to give us the review; enjoy your floor for decades to come!"

"Thank you for the review, you have a beautiful home, and now a very functional garage with a decorative, protective floor coating that will outlive us all! Enjoy your new floor!"

"Thank you for the review. Enjoy your garage floor for decades to come. Let us know if you have any questions."

"Thank you for the kind words and thinking of us on your future projects. Let us know when you're ready or if you have any questions prior."

"Thank you for taking the time to give us a review. We try to be accommodating as possible and give everyone an amazing floor. Enjoy yours, and let us know if we can help with anything in the future."

"Thank you for the kind words. We definitely want to fix any cracks as it is an obvious weak point and delicate area. Most garages have damage, so it is something we are used to. It costs much less to repair than replace. The beauty is you have a lifetime warranty by a long-standing company. We're glad to hear you are getting settled into your home now, it is a beauty."

"Thank you for the review and we look forward to coating your garage this Fall, though we do not power wash, instead we used mechanical grinders to prep the surface. The walkout does look amazing now and won't stain from the water like before."

"Thank you for the review and don't worry about you having to reschedule, things happen, we understand. You had a rather unusual floor with the tree roots growing underneath, but now the floor is much stronger than before! Thank you again and enjoy your floor for decades to come."

"Thank you for the opportunity to work together and choosing us to complete your project; welcome to the Prestige family. The Liquid Granite truly is a unique finish that changes appearance as you move around the room and the natural sunlight changes throughout the day, you pick up different shimmers and reflections of the stones. The best part is, that floor will outlive us all, it is extremely durable! Thank you again, let us know if you need anything."

"Thank you for taking the time to leave feeback, we really appreciate it. We do our best to make every job as flawless and easy going as possible as you have experienced."

"Thank you for the extremely kind words! This is one of the best bang-for-your-buck home improvements you can complete to add value. This is the front door to your home that everyone goes in and out everyday. Now that you've seen how easy it is to maintain and how the salt doesn't effect the floor, I can tell you are very pleased and will be for decades to come..."

"Thank you for your review and The nomination for A Page of Happiness. The best part about your Prestige finish is the durability. It's a system that will last forever with no special treatment other than cleaning as you see fit. We try to make our process as easy as possible for the customer, as you noticed. Let us know if you have any friends, family or neighbors interested. Take care."

"Thank you for taking the time to write us a review. It was a pleasure working with you as well, and hopefully we have the opportunity to work with your colleagues, family and friends. We try to put as much information out as possible (almost information overload) to make sure there are no hidden surprises when we arrive. Let us know if we can be of assistance in the future. Enjoy your floor for decades to come!"

"Thank you for your review! We had a pleasure working with you. You may be looking at your original work order; if you recall, you upgraded your finish during the installation to our Premium finish which is in the middle of all the coatings we carry (2 above and 2 lower). The final work order that has the "paid" watermark across it reflects your final finished product. The other aspect that increased your price was the optional stem walls. Our average customer has 10-20 sq ftof vertical stem walls. Yours were very large at 50 sq ft. Regardless, we both know you have a quality product that will outlive us all. You did it right the first time, so you don't have to worry about it peeling and having to do it multiple times like some other people who bought from the big box stores. Let us know if you need anything else, we're always here for you."